Resetting Screen Lock
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: When i turn on my iPod nano a screen comes up asking me to enter a four-digit code. I do not know what this code is or who put the code on my iPod. How do i remove the code?
A: This is the iPod “Screen Lock” feature that was introduced in the iPod nano and fifth-generation iPod. The screen lock is normally only activated once a code has been set and somebody has specifically locked the device.
Disabling the Screen Lock normally requires merely connecting the iPod to its “home” computer, at which point iTunes will unlock the iPod. However the “home” computer for this purpose is the computer that the iPod was first setup on, and may not necessarily be the same computer that you are now syncing the iPod to.
Further, although connecting the iPod to your home computer will unlock it, the actual lock code is not reset in this process. Although the Screen Lock feature does not activate automatically, if you or somebody else were to activate the Screen Lock feature, you would again find yourself in the same situation.
If you do not have access to your original iTunes computer, or you want to actually remove the lock code, the only solution is to “restore” your iPod from iTunes. This will erase everything on the iPod itself, returning it to its original “out-of-the-box” factory settings, so ensure that you have a backup of your music as you will have to reload it onto your iPod afterwards.
To perform the restore procedure simply connect the iPod to your computer, select it in iTunes, and choose the “Restore” button from the Summary screen that appears. As an added bonus, since restoring the iPod resets it to factory settings, the computer that you use to restore the iPod will become its new “home” computer for unlocking purposes.
Ideally, it is always best to set a lock code of your own on a new iPod, even if you do not plan to use the Screen Lock feature. Since the lock code cannot be changed without knowing the old code, this will prevent anybody else from setting their own code on your iPod and locking you out of it.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- iPad Air 3, iPhone 5se expected to be available March 18
- Apple filming original ‘dark drama’ television series featuring Dr. Dre
- Apple under fire for patent infringement from haptic feedback company Immersion
- CBS CEO Moonves notes Apple talks have stopped
- Apple will source iPhone 7 ‘A10’ CPU solely from TSMC
- Federal bill aims to take regulatory power for phone encryption out of state hands
- Job post shows Apple emphasizing new complications, faces for Apple Watch
- New comments hint at forthcoming streaming TV service from Apple
- Apple Music available on Sonos starting today
- Screen protector installation now available at Apple Stores
- VRS Design Crystal Bumper, High Pro Shield + Verge Active for iPhone 6/6s
- Vicks SmartTemp Wireless Smartphone Thermometer
- Gumdrop Cases DropTech Case for iPad Pro
- Edifier MP700 Rave Portable Bluetooth Speaker
- Just Mobile HoverDock for Apple Watch + HoverDock for iPhone
- VRS Design Dandy Layered Case for iPad Pro
- Just Mobile TENC for iPad Pro
- Native Union DOCK Lightning
- Native Union DOCK for Apple Watch
- Hitcase Pro+ Action Pack and Snap for iPhone 6/6s
- Inside the betas: What’s new in iOS 9.3 and tvOS 9.2 (Updated)
- Life with HomeKit: Our experiences with Apple’s home automation system
- Under the Radar: 10 ‘hidden’ details about the new Apple TV
- Instant Expert: Secrets & Features of iOS 9.0
- Under the Radar: A closer look at smaller iPhone 6s and iPhone 6s Plus changes
- A First Look at iOS 9’s Transit in Apple Maps (Updated for watchOS 2)
- Instant Expert: Secrets & Features of iTunes 12.2
- Instant Expert: Secrets & Features of iOS 8.4 + Apple Music
- CE Week 2015: IK Multimedia, Monowear’s Apple Watch bands + More
- Live From CE Week 2015: Brand New iPad, iPhone + Mac Accessories!