Resetting the frozen iPod | iLounge Article


Resetting the frozen iPod

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Q: Is there any way to manually reset my iPod if it freezes? It has frozen on me a couple of times and the only thing I could think of doing was to let the battery drain out.

- Rondale

A: Resetting the iPod depends on which model you have. If you have a recent model (4G iPod or iPod photo, with a gray click wheel, or any iPod mini), toggle the Hold switch (at the top of the iPod) on and off, then press and hold the Menu and Select buttons for about 5 seconds, or until the Apple logo appears. If you have an older iPod, after toggling the Hold switch, press and hold the Menu and Play/Pause buttons.

Kirk McElhearn is the author of several books including iPod & iTunes Garage. His blog, Kirkville features articles about the iPod, iTunes, Mac OS X and much more.

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Dear Ipodlounge,

I was running out of memory on my laptop, so I decided to remove a number of music files (copied by ITunes onto my laptop), thus leaving the music file only on the Ipod.

When I now open ITunes and access the music on the Ipod, a small warning sign appears next to the music track.
I am unable to play these tracks.  Also, if I try and play one of these particular tracks on the Ipod itself, it skips until it finds one that it can play.  Please help.

Posted by Stevie B on April 13, 2005 at 4:43 AM (CDT)


My 15GB Ipod is saying that it is full @ 13.87GB but also says there is 4.5MB free - which doesn’t add up for a start.  So i have started to delete some albums in favour of others.  But despite deleting several albums now, it is still saying there is insufficient room for new songs and the total song count & GB used is still staying at exactly the same number - weird.  how can fix this?

Posted by zoes on April 14, 2005 at 5:55 AM (CDT)


I have to restore my sysyem to before I have Itunes, I have moved my library to a third drive for storage using the consilidate library info that is on this site. I know I have to reinstall Itunes, how will I get it to find the the music that is on the 3rd drive once Itunes is reinstalled and how do make sure all of my settings and music info(names, genre etc) stay the same?


Posted by Grog on April 27, 2005 at 10:01 AM (CDT)


Hi, its thanksgiving and everything and i was with my family when i wanted to listen to my ipod. So i pulled it out of my pocket and turned it on. it was working fine, until i chose the song i had just put on it today…i chose that song, and it froze up. my ipod has been on the same thing for about 6 hours now, it wont turn off, it wont do anything, and it wont even show that the ipod is connected when i plug it into my computer…if ANYONE can help me fix my ipod, i’d be glad to listen…

Posted by Kyle-Van-15 on November 22, 2007 at 8:29 PM (CST)


my 4 gig mini ipod gives me a message that this device is not supported by this ipod when theirs is no item even attached to in ,i all ready try restoring that did not help thanks for any help

Posted by john conway on August 26, 2008 at 4:59 PM (CDT)

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