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Resuming interrupted iTunes WiFI Store downloads

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Q: I bought songs on my iPod, and they were downloading fine, but then they stopped downloading and haven’t been able to get them to restart. Now I can’t find my purchased songs and I’m still getting charged. Where can I find my purchases?

- Claire

A: When you purchase songs from the iTunes Store, whether directly on your computer or on your iPhone or iPod touch, these are queued up on the iTunes Store until you have actually finished downloading them, and iTunes will normally re-download these items again the next time you purchase something or check for downloads on your computer.

The iPhone and iPod touch are a bit of a special case here, however, in that they do not offer the ability to retry or restart interrupted downloads. If a set of downloads fails to complete on your iPhone or iPod touch, you instead have to go back to your main computer and download these tracks from there.

In this case, retrieving these tracks is generally as simple as going into your iTunes application and choosing Store, Check for Purchases from the iTunes menu. iTunes will prompt you to log in to your iTunes Store account, check for any purchased content that has not finished downloading and download it directly to your computer.

This same feature also applies when purchasing albums through the iTunes WiFi Store which contain bonus videos and digital booklets. These will not be downloaded to your iPhone or iPod touch directly, but will be available in the iTunes Store for download to your computer the next time you check for purchases.

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Comments

1

please help i upgraded my software to the latest ver an syncd ipod 80 gig now cant switch it off and have to keep forcing it into disk mode to recover

Posted by John M Kelly on August 18, 2008 at 5:21 PM (PDT)

2

my ipod touch has all the updates and it still doesn’t have multiple calandars. I reloaded the 2.0 update and it didn’t help. Is there something else I need to do?

Posted by jeff yeck on September 1, 2008 at 8:35 AM (PDT)

3

Last Friday my iPod Touch stopped receiving email. No problem sending. It has worked fine since the beginning of the year. No settings were changed. My service provider says they’ve changed nothing and have no problems with iPod/email usage. Apple say the machine seems to be working fine. Any info on this kind of thing?
TIA
dick

Posted by dick carter on April 2, 2009 at 5:10 PM (PDT)

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