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Slow iPod startup

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Q: Whenever I leave my iPod inactive for a few days, the next time I turn it on always results in a really slow turn-on time, with the Apple logo on the screen for around 6 seconds… I think it’s resetting, because when it does finally turn on, all the settings go back to default. Is there any reason why this happens (maybe I’m inadvertently resetting it?), and is there a way to prevent this?

- Davidson

A: What you describe is partially normal, partially abnormal. As for the iPod shutting down after you haven’t used it for a few days, that’s normal. The iPod goes into low-power mode after 36 hours, and when you next press a button, it turns itself back on, “booting” into its operating system.

As for the settings changing, this is abnormal. You should try restoring your iPod to factory settings using the iPod Software Updater (making sure to back up your music files first, if you only have them on the iPod), to see if this resolves the problem. If not, you probably should contact Apple for iPod service to find out what’s wrong.

Kirk McElhearn is the author of several books including iPod & iTunes Garage. His blog, Kirkville features articles about the iPod, iTunes, Mac OS X and much more.

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