Using FaceTime while abroad
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: Please help! I’ll be going to Italy in 3 weeks. I don’t want to incur any roaming and phone call charges when calling back to the U.S. from my iPhone 4S. I know that I can use FaceTime since it uses a Wi-Fi connection, but how do I set it up when I go to Settings? Do I need to select my email address instead of my phone number so that it works while I’m overseas. Please guide me step by step. Thanks!
A: Actually, one of the great things about FaceTime is that there’s actually nothing special you need to do under normal circumstances—it should just work fine wherever you happen to be as long as you’re on a Wi-Fi connection. This even applies to using your phone number, since FaceTime calls don’t actually ever travel across the cellular voice network; Apple’s FaceTime servers simply treat this as just another “address” that you can be reached at just like an e-mail address.
In other words, there is no need to switch to an e-mail address—you can continue to use your phone number to place and receive FaceTime calls no matter where you are with no additional charges as long as you are on a Wi-Fi network.
The only exception to this is if you plan to get a local SIM card while you are in Italy. In this case, you’re essentially changing the phone number on your iPhone, so of course this new number would be registered on the FaceTime network, replacing your existing U.S. number. In this case you would either need to switch to an e-mail address to receive FaceTime calls or simply give out your temporary Italian number. Note that using a local SIM card is only an option if your iPhone is carrier unlocked, which most U.S. iPhones are not unless you have bought one at an Apple Store for a full, off-contract price or arranged for your carrier to unlock it. If you don’t know if your iPhone is unlocked, most likely it is not.
If you’re simply going to keep your U.S. account active in your iPhone 4S, then the only other thing you’ll want to make absolutely certain of is that “Data Roaming” is disabled. This should be the case by default, but it’s always a good idea to check just to be certain it hasn’t inadvertently been switched on. This will prevent your iPhone from attempting to use cellular data while you are away from your “home” network. You can find this in your Settings app under General, Cellular.
FaceTime is capable of being used over a cellular data connection on the iPhone 4S and iPhone 5, so making sure that Data Roaming is switched OFF will ensure that you don’t accidentally place or receive a FaceTime call over a considerably more expensive 3G data connection while abroad, not to mention automatically using cellular data for other things such as checking e-mail. In fact, if you want to be absolutely certain you’re not using any cellular data at all, you can simply turn off the Cellular Data option entirely at the top of this same screen.
Further, if you don’t even need to receive cellular voice calls while abroad, you can actually just leave your iPhone in “Airplane Mode” with Wi-Fi enabled. Activating Airplane Mode switches Wi-Fi OFF automatically, but once you’ve toggled it on you can go into your Wi-Fi settings and switch it back ON without disabling Airplane mode. In fact, you could simply leave Airplane Mode ON and simply enable Wi-Fi when you land in Italy.
This will allow your device to use data over Wi-Fi while leaving all of the cellular features completely OFF and preventing any inadvertent voice or data usage. In essence, your iPhone becomes an iPod touch; of course you can still switch out of Airplane Mode should you need to make a phone call, but this is a good way to make absolutely certain you don’t accumulate any inadvertent roaming charges.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Foxconn considering $7B investment in ‘highly automated’ U.S. facility for Apple
- KGI: 3D Touch upgrade coming in new iPhone, Touch ID and facial recognition upgrades in future model
- Apple files lawsuit accusing Qualcomm of withholding patent royalties
- Apple releases updated iOS Developer Design Resources
- Apple’s exclusive audiobook deal with Audible ends in Europe following EU antitrust scrutiny
- Nintendo officially announces Fire Emblem Heroes for iOS, coming Feb. 2
- Rumor: Apple working on second-generation Apple Pencil
- GarageBand 2.2 adds Logic Pro X integration, Alchemy synth, Multi-Take Recording
- FTC files complaint against Qualcomm citing royalty deal with Apple
- India mulling manufacturing regulation changes which could woo Apple
- Revogi Smart Lightbulb, Smart Lightstrip, Smart Candle + Smart Meter Plug
- Audeze iSine10 In-Ear Headphones
- MOCACARE MOCACuff Connected Blood Pressure Monitor
- Apple AirPods
- Elgato Eve Motion
- Olloclip Core Lens Set for iPhone 7/7 Plus
- Logitech Pop Home Switch Starter Pack
- Elgato Eve Light Switch
- iHome iPLWBT5 Docking Clock Radio for iPhone and Apple Watch
- Brydge 12.9 iPad Pro Keyboard
- Top Five: The Best Products for Building a Smart Home with HomeKit
- Instant Expert: Secrets & Features of watchOS 3
- Instant Expert: Secrets & Features of tvOS 10
- Instant Expert: Secrets & Features of iOS 10
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10