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iTunes library disappears after enabling iCloud

It’s a somewhat complicated situation that’s been exacerbated by the release of Apple Music, but it does seem that if you’ve updated to iOS 8.4 and you’re an iTunes Match user, odd things appear to sometimes happen with your existing music—this is sometimes corrected simply by toggling the “iCloud Music Library” or “iTunes Match” option off, waiting for a bit, and then turning it back on again (which one you see will depend on whether you signed up for the Apple Music trial).
Part of the problem appears to be that iCloud Music Library and iTunes Match are actually separate services/databases on the back-end, so iOS and iTunes need to update your iTunes Match tracks and info and push it into the iCloud Music Library.
Upgrading to iTunes 12.2 on the Mac may also help—in the very least you should be able to pull your iTunes Match library back out of the cloud onto your Mac and thereby update/push it to iCloud Music Library.

Posted by Jesse Hollington on July 16, 2015 at 10:10 AM (CDT)

iTunes library disappears after enabling iCloud

Clearly this is not an unusual situation as there appear to be hundreds of people asking how to recover lost music after updates or other circumstances. Yesterday I did the new IOS update to my iPhone 6. It completely changed how I am able to use my iTunes account, deleted all my playlists, and deleted a lot of my music. It’s super frustrating because before I moved last year I uploaded hundreds of CDs into iMatch so I would not have to physically move the music.
Meanwhile, at least so far, it appears that all of my music is still in iTunes/i,Match It is not on my computer because that computer died. I now have a Macbook pro.
How should I proceed? Should I download my music library to my Mac?

Posted by Emily on July 15, 2015 at 9:25 PM (CDT)

Instant Expert: Secrets & Features of iOS 8.4 + Apple Music

If I may ask a silly question….how exactly does one alphabetize an existing playlist created under iTunes) by SOING TITLE?  My playlists are alphabetized on iTunes but all mucked up on the iPhone.  Very frustrating.

Posted by Glenn Cashuric on July 13, 2015 at 8:32 PM (CDT)

Instant Expert: Secrets & Features of iOS 8.4 + Apple Music

This update has been a disaster for me, I’m severely disabled (my
cousin is typing - and found this fab site!!!!) and I wonder if you
might know how to fix what, for me, is a terrible problem.  I usually
have repeat1 on all the time as I lull myself to sleep listening to
quiet music (listening to the same song over and over really helps)
and use several different (depending on the type of pain) meditation
tracks to help with pain relief throughout the day.
My method is to use the earbud clicker to get me to the next track, in 8.3 it did
that beautifully, in 8.4 I am just taken back to the beginning of the
song I have listened to. I know the easy solution would be to touch the
screen, it is an iPod Touch 5th Gen, but I don’t have the mobility to do
that for every song. However, when my cousin swiped the screen it
took him back to the beginning of the song. I’ll listen to one song ten
times on repeat then move onto the next, and the next and then maybe
listen to another song four times. Like most people, I have so many playlists
and 8.3 was perfect. It said nothing in the update notes about this change and it
really has ruined eveything as I rely on music so heavily throughout my
days and nights. Do you know of anything I could do to sort this? Sorry
this post was so long, I asked in the Apple ipod support before we found this site,
but as usual, no answer and you really seem involved, interested and know the update
inside out. I hate that I only installed it yesterday (12th July) and
can’t rollback to 8.3. Aargh. But seriously, this has had me in tears,
stoopid but true, it’s that important. Could it be a glitch? Many thanks for reading and hoping that you can help. Kind Regards, Lucy

Posted by Lucy on July 13, 2015 at 5:48 PM (CDT)

Instant Expert: Secrets & Features of iOS 8.4 + Apple Music

This is clearly a bug, but one thing I have noticed that’s worth mentioning is that Up Next doesn’t seem to work for tracks from shared playlists you’ve saved – both those from “For You” and ones that have been shared with you by other users. It works fine when viewing a “For You” playlist right from that section, but once you save it to your library, the “Play Next” and “Add to Up Next” options simply don’t do anything at all in that playlist… The track doesn’t appear, and in fact if you try to start the Up Next queue this way you actually get a blank track in the “Now Playing” view.

Posted by Jesse Hollington on July 11, 2015 at 12:12 PM (CDT)

Can I cancel or 'unsend' sent iMessages?

You can delete the message in the same way as any other message in a given conversation—tap and hold on the message to bring up the context menu, and then tap “More” to bring up options for deleting or forwarding.
See our tip on Deleting Messages individually for more details.

Posted by Jesse Hollington on July 11, 2015 at 12:06 PM (CDT)

Can I cancel or 'unsend' sent iMessages?

I sent a message to a land line and it won’t get delivered. It also is still on my IPhone 5. How do I delete that unsent and undeliverable message?

Posted by robert on July 11, 2015 at 9:25 AM (CDT)

Instant Expert: Secrets & Features of iTunes 12.2

I edit a lot of classical tracks and the last two “upgrades” are a pain in every part of my body. The editing of track numbers is a major disaster. What are they thinking?

Posted by Charlesparis on July 9, 2015 at 11:05 AM (CDT)

Instant Expert: Secrets & Features of iOS 8.4 + Apple Music

I’ve noticed that as well, and haven’t quite figured out the exact logic, although it seems that when you play an album or playlist, that’s treated as something isolated from the “Up Next” queue, such that when you add something to “Up Next” is essentially “interrupts” the current album or playlist in favour of what you’ve just added.
Once you’ve added something to “Up Next” the “Add to Up Next” and “Play Next” will work differently from each other, as before, but they still add something in before the previously playing album. If you look at “Up Next” you’ll see that it distinguishes a playlist or album by saying “Up next from (album name)” (or “Resume (album name)” if you have something else in the Up Next queue before it).
If you want to use Up Next in the traditional way, the workaround seems to be to start playing using the Up Next queue in the first place, which is definitely non-intuitive. In other words, instead of simply tapping on a song, album, or playlist to being playback, tap on the ellipsis button beside it and select the “Add to Up Next” (or “Play Next”) options. This adds those songs to the “normal” Up Next queue, and then from there “Play Next” and “Add to Up Next” will work as you’d expect. When you go about it this way, you’ll see the songs you have added appear with a header of simply “Up Next” as opposed to “Up Next from…”

Posted by Jesse Hollington on July 9, 2015 at 9:40 AM (CDT)

Instant Expert: Secrets & Features of iOS 8.4 + Apple Music

“Add to Up Next” and “Play Next “seem to do the same thing. Neither of them does what I want. An artist’s albums are still sorted in reverse chronological order, so it’s not possible to easily listen to them in order of release without making a playlist. If I select the album artwork in the Artist view, the entire album will begin playing. If I then want to add additional albums to play after that one has finished, I haven’t figured out how to do it. It doesn’t matter which option I choose, they both insert the new album after the currently playing track, not the currently playing album.

Posted by Galley on July 8, 2015 at 1:55 PM (CDT)

Can I cancel or 'unsend' sent iMessages?

If it’s attempting to send and can’t and you don’t want it to, then turn off your cellular service and it will fail to send.

Posted by Bury on July 8, 2015 at 1:49 PM (CDT)

Instant Expert: Secrets & Features of iTunes 12.2

I’ve held off on Apple Music, terrified it’ll mess up my playlists and files as I’ve read it does. I’m just using my iTunes library and Spotify now. I miss the old Apple, when they’d put something out that worked well and was easy, it may have had less functionality, but it worked and was intuitive. Now, with each new release, we need to go onto forums and learn work-arounds to get it to do what they said it’s do. Apple stays mum as if this was their plan all along. I just don’t get it and I wonder where they went wrong. Is it a Tim Cooke thing? Or are they just becoming big and slowly morphing into Microsoft?

Posted by Kevin L on July 7, 2015 at 1:44 PM (CDT)

Instant Expert: Secrets & Features of iTunes 12.2

12.2 version is preventing me from changing total track numbers on a CD, composer and customized genre.
I spent a lot of time in iTunes 12.1 version yesterday without any of these issues occurring.

Posted by MauiBoy2 on July 6, 2015 at 11:09 PM (CDT)

Instant Expert: Secrets & Features of iOS 8.4 + Apple Music

The new Recently Added feature has the one option I want that no other app seems to offer: the ability to view a playlist in a grid view, not as a list of songs.

Posted by Galley on July 6, 2015 at 6:23 PM (CDT)

Instant Expert: Secrets & Features of iOS 8.4 + Apple Music

So far I hate the updated music player.  Whoever designed this needs to be sacked.  I particularly hate the “Recently Added” banner.  It takes up the top third of the screen to show me three songs that have been on my iPhone for years, not even the most recently added songs.  On top of that it replaced the Shuffle button which is something I did use.

Posted by EricSteel on July 6, 2015 at 3:04 PM (CDT)

Instant Expert: Secrets & Features of iTunes 12.2

Nope, you’re not missing anyway as far as I can tell. You’d expect it to appear in the “Up Next” view but that shows your play history by default, and if you click on the clock to switch back to “Up Next” it just shows “Playing iTunes Radio”
I don’t know if this is a deliberate design decision to make these feel more like “real” radio stations, or if it’s merely an omission. You can still use Up Next normally when working with the playlists that appear in “For You” or the Genius playlists that you generate.

Posted by Jesse Hollington on July 6, 2015 at 7:55 AM (CDT)

Instant Expert: Secrets & Features of iTunes 12.2

Odd, still seems to work for me like it did in prior versions, although the design of the download icon and corresponding window in the top right corner has changed slightly.

Posted by Jesse Hollington on July 6, 2015 at 7:49 AM (CDT)

Adding other users to Find My iPhone

That’s pretty much expected behaviour. Find My Friends is designed for sharing locations between separate iCloud accounts, so you’d have to use two different accounts for it to work out that way. Further, you can only report location from one device per account, since the point is to let your friends know where you are.
You’d probably be better off simply using the Find My iPhone app, which will provide location information for all of your devices registered to a given iCloud account.

Posted by Jesse Hollington on July 6, 2015 at 7:48 AM (CDT)

Instant Expert: Secrets & Features of iOS 8.4 + Apple Music

Much like iTunes Match it, and even iCloud Photo Library, turning iTunes Music Library on or off won’t (well, shouldn’t) affect any tracks that are already stored on your device. Playlists seem to be another matter entirely, however, and it seems there are still more than a few bugs with how those are working. This is definitely a “.0” product in terms of the new Music app, and it may take some time before Apple has all of the bugs worked out. iTunes Match was a huge mess for about the first six months after its release.

Posted by Jesse Hollington on July 6, 2015 at 7:46 AM (CDT)

Instant Expert: Secrets & Features of iOS 8.4 + Apple Music

There would be if there was a way to actually do that. Aside from Jailbreaking your iPhone, however, which is a completely separate and much more complicated topic, the Apple apps are immutable and can’t be removed. The best you can do is tuck them away in a folder.
That said, they don’t really waste that much memory if you’re not using them, although admittedly if you’re running a lower capacity device like 16GB, it’s fair to say that every megabyte counts :)

Posted by Jesse Hollington on July 6, 2015 at 7:43 AM (CDT)

Instant Expert: Secrets & Features of iOS 8.4 + Apple Music

Yup, similar to the feature in Up Next in iTunes. Good catch, thanks!

Posted by Jesse Hollington on July 6, 2015 at 7:42 AM (CDT)

Instant Expert: Secrets & Features of iTunes 12.2

Is it in the alt view of the player window - click on that tiny icon in the left side of the track info window?

Posted by jbelkin on July 4, 2015 at 1:25 PM (CDT)

Instant Expert: Secrets & Features of iTunes 12.2

I just installed iTunes 12.2 in Windows, and cannot for the freaking so help life of me figure out how to see what is in the queue when I create a Radio Station from Artist.  It shows the currently playing song, but there is NOTHING I can FIND that shows what it has queued up in the station.  Am I just missing it?

Posted by Ronald Stepp on July 4, 2015 at 9:41 AM (CDT)

Adding other users to Find My iPhone

I have two iphones with different numbers.I installed find friends on the two phones. I wanted to keep one in the car and usinr the other one to find where i parked. when I send a request to add a friend on them I get ” you cant send an invitation to your self. Any help?

Posted by Lotfi on July 3, 2015 at 7:55 PM (CDT)

Instant Expert: Secrets & Features of iTunes 12.2

I noticed that the down load bar is missing when downloading updated apps in this version

Posted by Ian Weir on July 3, 2015 at 4:09 PM (CDT)

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