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Custom ringtones assignments don't sync to iCloud

How do I get a ringtone I created from one of my apps on my iPad without using a computer? It shows me that it’s on my iCloud but it won’t let me get it on my iPad.

Posted by Russ on March 18, 2014 at 9:12 AM (CDT)

The Complete Guide to Transferring your Content to a new iPhone, iPad or iPod touch

I have bought a new iPhone 5s and am trying to get my music and tones from the back up to the new phone. I have done all you suggested and still no luck. The only music that is showing up is stuff I have bought since I have gotten the new phone. I was using iTunes (to my computer) for my backup and it shows all the tones I purchased but none of my previous music. Either way, I cannot get either to advance to my phone. Am I out of luck because of the new OS? or something else?

FYI the music is from CDs that I had on my computer and I just uploaded them to the phone. However, that was 2 computers ago. Do I have to do all that again? It should be in the backup on my new machine….right?

The current backup only does contacts, the calendar and apps to restore.

THANKS for any help.

Posted by J G on March 17, 2014 at 3:29 PM (CDT)

Copying Content from your iPod to your Computer - The Definitive Guide

I’ve done the brute approach (I have a mac).  I found the music file and even copied to the desktop.  My problem is that when I go into itunes and “add to library” it isn’t showing up even though I can clearly see the file on my desktop and see it in Finder(although it is shaded as if hidden).  How do I get itunes to see this and add it?

Posted by Tina on March 15, 2014 at 4:01 PM (CDT)

Accessing an older iCloud backup

It would be bloody great if there was a way to see what backups you have listed BEFORE deleting all content.  I went through these steps and the backups only went back two days which was no help at all.  Apple FAIL.

Posted by Sandra on March 15, 2014 at 3:41 PM (CDT)

iOS 7: Siri + Voice Control

how do you disable voice control now as it has disappeared in setup?

Posted by Nathan on March 15, 2014 at 2:52 AM (CDT)

Restoring an iCloud backup to an older iPhone

I have the same issue as Sonya. iPhone 4S with iOS 7 was stolen and I have to restore data onto my iPhone 3GS with iOS6. Any help would be appreciated.

Posted by Perry on March 8, 2014 at 8:09 AM (CST)

The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

I have an apple iPad. All functions are working but from some time past Face Time is not working.It is connected to Wi-Fi. Please advice what to do.

Posted by Justice K.C.Bhargava on March 7, 2014 at 12:32 AM (CST)

Problems sending via AirDrop

This article helped me identify that the wrong name was showing up on others phones because I had my wife’s email address associated with the AppleID account.  Once I removed her email address, then my Name was appearing on others phones when trying to use AirDrop.  Thank you.

Posted by Phil on March 6, 2014 at 2:44 PM (CST)

Contacts and iMessages appearing on multiple iPhones

hello .
few months ago i use my apple id for my friends new i phone to download some apps but now problem is we both can see each othrs contact and pics.which i want to delete or cancle .and even now hes out of station.
so plz tell me a solution

Posted by samil patil on March 6, 2014 at 11:00 AM (CST)

Quickly And Wisely Reducing Your iCloud Footprint

Two questions:

1. Does deleting your iCloud account also delete the storage plan I have in place until December 2014?

2. How can I turn off the “Approve with Security Code”? I no longer have the phone number that the verification system wants to use.


Posted by Gilbert Tennant on March 4, 2014 at 7:36 PM (CST)

Restoring missing apps after an incomplete iCloud restore

I just upgraded to iPhone 5S.  I restored from my itunes and when I did I lost the new apps that come with the iPhone 5.  Can I get them back somehow?

Posted by Paula Brown on March 3, 2014 at 11:13 AM (CST)

Restoring Text Messages from an iCloud Backup

I saw that my messages from what’s app and iMessages from my phone has been storage in the ICloud, and I don’t want this documents stay storage in my ICloud. So I went in my iPad, went on settings- iCloud - Storage- Manage storage… I saw there my iPad, my husband’s iPad, my what’s app messages, my IMessages and I delete the backups for my what’s up, iMessages and my iPhone. Once I did it, that histories can not be recuperated hight ??

Posted by Tania on February 28, 2014 at 1:25 PM (CST)

iOS 7: Activation Lock + Find My iPhone

Hi, I lost my iphone 4 with ios 7 which had the find my iphone feature enabled. However in icloud it states all devices are offline and I don’t have the option to activate lost mode and send message. Why is this? Am I missing a step? Can you help me pls? Thx!

Posted by MC on February 24, 2014 at 8:47 AM (CST)

Removing Purchased Apps from iCloud

wow , thank you so much HiEyes. This was one of the reason for my breakup (Which turned out to be a great thing) My ex was told I had a dating app on my phone , which i had no idea about so i showed her that there is no dating app on my phone, We went to the app store and the cloud was in the corner showing that it was on my Itunes account somewhere. After doing some research I found out the app was downloaded 2 years prior from a guy at work explaining to me how the app worked. True story

Posted by chubzgsxr on February 23, 2014 at 10:19 AM (CST)

The Complete Guide to Album Tagging, Art and Playlists in iTunes

some artwork not syncing from computer.

Posted by jay fosnight on February 22, 2014 at 5:52 PM (CST)

Reliability of the Find My iPhone Feature

Apple won’t do anything even if you report the device stolen and it has the find my iPhone app on. They just tell you to call the police and report it stolen.

Posted by Sarah Nielsen on February 19, 2014 at 4:55 PM (CST)

Limiting content displayed on multiple Apple TVs

It is possible to run a second iTunes instance without stretching to another computer. Simply create another user account on your existing computer and log both in at once. The only drawback is having to log both users in after a reboot, but that can be automated as well.
I run a second iTunes on the same iMac with a limited set of movies that suit my kids. Works like a charm!

Posted by Reuben on February 17, 2014 at 1:32 AM (CST)

Deleting old iCloud Backups

I deleted a bunch of photos from my iPhone 4 several months ago (having saved them to a storage device).  They all came back onto my phone after a backup.  Now I have to go thru 800 images and redelete them.  What happened and how do I prevent this in the future?

Posted by K Boyce on February 16, 2014 at 8:42 PM (CST)

The Complete Guide to Transferring your Content to a new iPhone, iPad or iPod touch

How do I transfer iPod Classic music data to my new Notebook computer which has iTunes 11 installed on it. There are about 1500 music files that amount to about 15.7 GB on this 160 GB iPod Classic. The older computer which had the original iTunes library was a Windows XP SP3 PC. I want to upgrade the iPod Classic to an iPhone5 or iPod Touch5 and be able to sync with the Notebook Windows 7 iTunes Library (currently empty). I’ve read the article on transferring content from one iOS device to another iOS device but am a bit confused about my particular situation.

Posted by Gary on February 12, 2014 at 4:21 AM (CST)

Problems logging in to iTunes Store

Several Qs (if permitted).. I searched the site but could not find answers to my Q’s.

1) I have an “ancient” iPod Photo. I’ve filled about 38 or its 40 GBs w/music. I foolishly stored some photos on it years ago. How do I delete all photos and free up that space for more music?

2) My iTunes is malfunctioning. It won’t start and the latest upgrade will not install. If I uninstall iTunes and reinstall it, will it affect my iTunes library? Will the reinstall find my library and “re-attach” it? I already backed up the entire lib),

BTW, yours is probably the best and most helpful site of any I’ve ever had the pleasure of using.

Posted by george jones on February 11, 2014 at 9:26 AM (CST)

Restoring iCloud backup to a second iPhone

i have saved my data on iphone 4s.. on icloud..
i bought a new phone iphone 5 and tranfered my data to my new phone. now i have all the data saved to my new phone so i deleted my old iphone4 data from i cloud which was around 4gb. now when i backup on my new phone on icloud, it only shows me .2gb back up. how do i back up my current phone on icloud with all the data??

Posted by Adnan on February 11, 2014 at 4:21 AM (CST)

Can't restore iPod touch without passcode

Hi i have tried all the above and mine keeps giving me you are not connected to the internet but i clearly am can anyone help ?

Posted by Craig on February 10, 2014 at 2:29 AM (CST)

The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

Is it possible to message someone/write comments while on FaceTime, similar to Skype? Thanks.

Posted by Alex on February 9, 2014 at 10:45 AM (CST)

Transferring your iTunes Library

when i open itunes i’m receiving that ‘itunes folder is locked’ error.

due to this, i’m unable to change the directory within itunes.

is there a registry value that i can edit thats pointing to the itunes folder in ‘my documents\my music’ that i wish to change?


Posted by xwardos on February 6, 2014 at 6:29 AM (CST)

Sharing iBooks between iOS devices

I have had trouble since the last update sharing iBooks between accounts that we previously had no trouble sharing. We can still share apps, music etc, but not iBooks. Speaking with an Apple consultant, i was told that that feature has been removed. If you know otherwise, I’d be happy to know about it, and how to do it!

Posted by Kym Smith on February 4, 2014 at 3:50 PM (CST)

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