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Transferring your iTunes Library

when i open itunes i’m receiving that ‘itunes folder is locked’ error.

due to this, i’m unable to change the directory within itunes.

is there a registry value that i can edit thats pointing to the itunes folder in ‘my documents\my music’ that i wish to change?


Posted by xwardos on February 6, 2014 at 6:29 AM (CST)

Sharing iBooks between iOS devices

I have had trouble since the last update sharing iBooks between accounts that we previously had no trouble sharing. We can still share apps, music etc, but not iBooks. Speaking with an Apple consultant, i was told that that feature has been removed. If you know otherwise, I’d be happy to know about it, and how to do it!

Posted by Kym Smith on February 4, 2014 at 3:50 PM (CST)

The Complete Guide to Transferring your Content to a new iPhone, iPad or iPod touch

Hope you can help me, what is the process if the you’re trying to transfer data to a “used” iPhone and font have the option of going through the set up of iPhone?

Posted by Nicola on February 4, 2014 at 3:27 PM (CST)

iPhone prompting for old Apple ID

I restored my iphone but dont remember my apple id and password, not even my correct details, i cant activate my iphone as it asks for id. any solution?

Posted by Rashid on January 31, 2014 at 9:30 PM (CST)

iTunes Store on iPhone set to wrong country

I knew there had to be a way to change to the proper store directly on the IPhone - thanks

Posted by Cecil Tucker on January 31, 2014 at 11:12 AM (CST)

Using apps from multiple accounts on a single iOS device

I have 2 Apple IDs. I was told by Apple that if both are synced to same computer, that I can then use all apps purchased on one account on the other, including free and restore of in app purchases. Then why, when I restore purchases, it tells me to sign in with user that purchased app. If I have to sign in with my user that bought app, that is where I can’t. If you will bear with me, I will explain why I can’t…

  Unfortunately this is true. Reason why I cannot sign in as my user that bought app is because Apple conveniently decided to commit fraud on my account, by claiming I made two purchases I would never dream of buying, because A) I am a 40 year old man living alone with my cat, and B) I would never purchase “Pony Princess Bounce World” or “My Little Princess”...the apps Apple claims I bought. Get real! So I told Apple that they can forget payment for something I did not order. 24 hours later when I tried to install a free app I was blocked from my account “due to a billing error” and had to enter a valid credit card before they could install my free app. After continuous contact with Apple, they said block can only be removed when they get their 2 dollars for the purchased apps. Glad I come from a family of high priced laywers. This is principle. I am suing Apple for fraud and theft. They asked for it. All my lawyers asked Apple to do was to remove the block, cancel so called purchases, and restore my account to before so called purchases were made. Apple responded with a no.

If you are still with me, any way I can access the fully purchased apps with in app purchases on my open Apple ID that were bought on my now blocked Apple ID?

Posted by Joachim on January 31, 2014 at 1:15 AM (CST)

The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

On my face time there is a bunch of contacts I don’t know where did they come from can u help me?

Posted by Tara on January 31, 2014 at 12:24 AM (CST)

Editorial: It's Time To Fix Lightning Dock + Case Compatibility

I agree, a stand is nice for desk/nightstand use where you aren’t in a position to look down upon the screen. Apple, fix this!

Posted by TheGooch on January 29, 2014 at 10:21 PM (CST)

Restoring iCloud Contact info from backup

Thank you, thank you, thank you! Hours of frustration over! X

Posted by Martin on January 29, 2014 at 6:03 AM (CST)

Determining which carrier an iPhone is locked to

i have an apple 5c but i couldnt opent because i dont know a sim carrier of this iphone please help me to unlock mu iphone 5c even the sim carrier i want know it thanks and more power

Posted by marvin lasac on January 27, 2014 at 6:10 AM (CST)

Editorial: It's Time To Fix Lightning Dock + Case Compatibility

iHome has the iDL100 that charges two lightning devices with additional charging capabilities through its rear USB option. I have 2 iPhones, a iPad air and mini, a Classic iPod for the car, and I use my old nano as a watch. There has never been a device that can adequately meet my changing needs, but the iDL100 is as close as it’ gets.

Posted by Tommy on January 26, 2014 at 10:47 AM (CST)

Switching an iTunes Store account to a different country

I have a question, how do you switch one ipod from one account to a different account. my brother gave me his old ipod and it is to his account, is there a way i can take that same ipod and switch it to my account instead of his

Posted by Jennifer on January 25, 2014 at 10:07 PM (CST)

Using iMessage without iCloud

My icloud account on Imessage has been offline, and cannot be active any more. It’s happening only on my imac. iMessage is still working on my phone, laptop, and machine at work.
I tried changing password etc, solutions found online didn’t help.
Is there anything you could think of to try?

Posted by airnyc on January 25, 2014 at 6:53 PM (CST)

Deleting old iCloud Backups

I backed up my phone and restored it so I could unlock my device. Usually it takes a few minutes to get back all your apps and contacts but it is not happening. How can I get all my things from my old device?

Posted by Daniel Carvalho on January 25, 2014 at 5:21 PM (CST)

Restoring iCloud Contact info from backup

Thank you so much for this advice.  I got my contacts, calendar, and reminders back.

Posted by KarenU on January 25, 2014 at 1:59 PM (CST)

Viewing only downloaded iTunes Match tracks

I use Match on my iPhone in the car and songs never get downloaded to my phone, they just play. Unless you specifically hit download you shouldn’t be adding to your iPad.

Posted by Rick Moore on January 24, 2014 at 2:38 PM (CST)

Deleting old iCloud Backups

I have never backed up any data on iCloud… If my data were to be deleted, can they still be retrieved?

Posted by B.parker on January 22, 2014 at 3:43 PM (CST)

Using Wi-Fi while in Airplane Mode

I turned airplane mode on and turned it off and tirned wifi back on but i cant use apple store or any apps linked with wifi what should i do??

Posted by Aaron on January 22, 2014 at 1:21 PM (CST)

Choosing an account when creating a new contact

did you found a solution? aim trying to solve it but can not find anything. thats right why to change address book before, i need to select which address book right on the time when i creating contact:(

Posted by robert on January 21, 2014 at 3:45 PM (CST)

Sending all iPhone calls to voicemail

My iphone 5 is default forwarding all calls without ringing to voicemail. I cancel the fwd—repeatedly—(##002# on call pad) and after at most one call it defaults back to fwd option. A pain. Any idea about any other workaround how to turn off this voicemail fwding function?

Posted by David Theo Goldberg on January 20, 2014 at 2:47 PM (CST)

iOS 7: Activation Lock + Find My iPhone

meguel sir you are a douchebag

Posted by m0neymike420 on January 20, 2014 at 5:47 AM (CST)

iOS 7: Activation Lock + Find My iPhone

oh yeah youtube iphone backup extractor, and go to also, these will help you figure out the id but not the password….contacting the original owner should do the trick unless the device really was stolen… at that point though you have to just eat crow for buying an un verified device or… stop stealing lol

Posted by david payton on January 18, 2014 at 4:52 PM (CST)

iOS 7: Activation Lock + Find My iPhone

its so funny how cynics just cant believe that something could happen to a legitimate owner of an apple device that causes them to be locked out. Purchasing a second hand phone does not mean it was ever stolen. That is a blanket assumption that doesnt seem to have any real insight attached. Apple will remove activation lock for you if you send them a receipt showing you are the original owner. Their is a way (youtube activation lock) to find out the original owners email and/or facebook info. Hopefully you can contact them and they can log into their icloud account and delete the device. at this point you should be able to power cycle the phone and start the activation process. Not always the best solution but it is a solution. Tanvir^^^ if you have your original reciept, or can prove that you are the original owner of the device call apple and they can help you. For us second hand owners the solution is to soft hack the activation lock (still cant use phone) and get contact info for the original owner. contact them and hopefully they will remove the device.

Posted by david payton on January 18, 2014 at 4:44 PM (CST)

Transferring your iTunes Library

Great article! Used this to move my library over to a newly purchased Synology NAS.  Worked like a champ.

Posted by Glenn on January 14, 2014 at 2:54 PM (CST)

Scheduling automatic iCloud backups

So that’s about iCloud automatic backup. However, there’s still a possibility of having a messed backup, for ex.: iCloud automatically backs up my device at one time. Later, while working on something, I accidentally delete some notes/messages. After 24hours, having met all the conditions, iCloud backs up my device automatically again. Next day, I just realized the deleted stuff and I want to restore. But there is nothing to restore since the last automatic backup has already been overwritten.

Is that right? I guess I have to do manual backup via iTunes then?

Posted by Cx on January 14, 2014 at 11:34 AM (CST)

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