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Is there a point to having both iCloud Photo Library and iCloud Photo Stream enabled?

It sounds like you’ve been pretty thorough with the entire process, so I apologize for asking if you’ve covered this already, but did you select the “Optimize iPhone Storage” (or iPad, iPod, etc) on each device? By default, if this option is set, you should definitely only get smaller resolution versions optimized for viewing on your device. I have a 200GB photo library in Photos for Mac, yet it’s taking up around 20GB on average on each of my iOS devices, and does seem to be somewhat proportional to the free space that’s available—I suspect based on my own testing that, as with iTunes Match, iOS cleans up more high-res photos if you’re running low on space, but allows them to be cached for longer if you’ve got the room to spare. For instance, my 128GB iPhone 6 Plus has 32GB in “Photos & Camera” but it also has 30GB of free space. My 32GB iPad mini, on the other hand, which has the exact same library, only has it taking up around 12GB of storage.
So this is the way that iCloud Photo Library is supposed to work. If you’re having a different experience, I suspect that it’s either a case of a gargantuan photo library or—much more likely—there are still some bugs to be worked out.

Posted by Jesse Hollington on April 23, 2015 at 7:24 AM (CDT)

Is there a point to having both iCloud Photo Library and iCloud Photo Stream enabled?

I Love Apple, but I am greatly disappointed in the new iCloud offering, especially in regards to having your entire photo library available on all of your iOS devices.
I updated all of my family’s iOS devices to the latest iOS version and started iCloud Photo Library on each device. Simple enough…
…A couple hours later all of our phones literally had 0k of memory available. Upon checking app memory usage, photo memory usage had grown substantially. Mail was shutting down on start, or starting, but shutting down on opening any email. In addition, mail was not pulling any current emails. I deleted some apps to make room, only to have the available space fill up quickly with photos. I turned iCloud Photo Library off on our devices, deleted the photos it had downloaded to our phones, and memory, apps and functionality began returned to normal.
I thought that iCloud Photo Library was going to be a cloud storage service for all of my photos. That’s basically what the information on Apple’s site says. I thought that I was not setting something properly, so I culled through Apple’s information and searched for others online who may have the same issue. From everything I dug through, I had it set up properly.  I then opened a chat with an Apple associate to find out what I was doing wrong. I was’t doing anything wrong. iCloud Photo Library will store all of your photos as long as you have purchased a large enough plan to do so. But iOS will download all of them in some unknown size, for you to view, share etc..  The Apple person told me over an over that iCloud was not a storage service. We argued over the fact that their site repeatedly calls it that, and I dropped the chat frustrated.
I assumed that my iOS devices would have access to a cloud library and be served with small images for browsing, and then downloading them if I desired. That to me is the no-brainer way of doing this. I assumed, regretfully, that Apple, like it does with so many other things, would do the simple, easy to use, and most functionally sound solution for photo library organization and browsing. Not so with iCloud Photo library. Sorry Apple, HUGE miss. This really is just an unlimited (or limited only by your icloud service plan) photo stream, that won’t fit on my phone!

Posted by Eric Norman on April 23, 2015 at 7:16 AM (CDT)

Restoring Text Messages from an iCloud Backup

Maybe because you did something wrong during the process.
Why not try another method?

Posted by Bomebome on April 23, 2015 at 3:13 AM (CDT)

Phone numbers for iMessage on an iPad and iPod touch

well i have imessage on my ipod but I want to call people too so can I get time on it or not yes messageing is handy but wat if I something bad happed and I could only text you know wat I mean or am I just plan !CRAZY! CAN U HELP ME PLZ:(:(:(:(:(:(:(:(:(:(

Posted by Teresa Cypret on April 21, 2015 at 8:11 PM (CDT)

iPhone prompting for old Apple ID

I had to download iTunes and delete the device. There really should be an easier way

Posted by Ray C on April 20, 2015 at 12:18 AM (CDT)

How do I share one iCloud Photo Library within a family?

There is such an easy way for Apple to fix this. Simply make the iCloud Photo Library a separate login option like is done with iMessage and FaceTime. This was make this so much better for couples.

Posted by Matt B on April 18, 2015 at 11:59 AM (CDT)

The Complete Guide to Apple TV Channels

I’m wanting to get French TV. How or where do I find it?

Posted by wunderful1 on April 17, 2015 at 7:36 AM (CDT)

iPhone prompting for old Apple ID

This is likely a function of the Activation Lock feature that was introduced in iOS 7. If you’ve enabled “Find my iPad” on the device, then it can’t be restored or reactivated without the Apple ID and password of the user for which Find My iPad is enabled. This is basically to protect your device from theft.
This is not the passcode that the device was locked with, but rather the password for your Apple ID.
The obvious solution is to give them your Apple ID and password, or go and enter it on the device yourself. However, if that’s inconvenient, you should be able to simply log into Find My iPhone at and remove the iPad from your account from there. If if hasn’t been wiped/reset yet, you’ll have to remotely wipe it first, but once it’s been wiped—either by them or remotely by you, it should show up with a “Remove from Account” option that can be used to disassociate it from your Apple ID.

Posted by Jesse Hollington on April 16, 2015 at 8:35 PM (CDT)

iPhone prompting for old Apple ID

My old job keeps telling me that my iPad is still associated with my Apple account. I don’t know if this is some iOS glitch, or they’re not wiping it correctly. I gave them the passcode I had the iPad locked with. They’re still claiming they have a problem and are asking for my password to the Apple ID I used at the time. I’m about to try to download iTunes or iCloud to see if I can fix this

Posted by Ray C on April 16, 2015 at 5:30 PM (CDT)

How do I share one iCloud Photo Library within a family?

When using this set up (which I think is the best for most couples, all things considered) my wife and I have got in the habit of putting our initial after comments we write on shared photo stream photos.

Posted by Philip Benjamin on April 13, 2015 at 2:02 AM (CDT)

How do I share one iCloud Photo Library within a family?

This is, as so many have said before, a huge shame that Apple can’t figure out families. For 6 months or so, we found relief in Odysee, which offered pre-set auto-viewing of another users photos in its own app - so my wife and i could see all of our photos in one place. They quickly got bought by Google+ and who knows if or when that feature will show up there.

Posted by applehatesfamilies on April 11, 2015 at 2:46 AM (CDT)

How do I share one iCloud Photo Library within a family?

Turning off Safari bookmark sharing in the spouse’s account doesn’t help them sync their personal bookmarks between iOS devices and Macs. Apple has really dropped the ball. This failure makes iCloud Drive and photo sharing an absolute non-starter for many families.

Posted by George Pollen on April 10, 2015 at 12:45 PM (CDT)

Phone number inactive in iMessage

This is definitely an odd problem and does suggest that the registration of your iPhone’s phone number for iMessage was unsuccessful in some way, or something else is corrupted in your Messages settings.
Ordinarily, if your phone number is displayed and has a checkmark beside it, it should appear in the “Start New Conversations From” section below, and should be selectable from there. As the article above describes, sometimes this will get set back to your e-mail address, but you should be able to change it back manually. You won’t be able to check or uncheck your greyed-out phone number in the main addresses section, as it’s hard-coded based on the number on your SIM card, but if you scroll down, you should be able to select it in the “Start New Conversations From” section below that, as per the screenshots above.
If this is not the case, and toggling iMessage and FaceTime off and back on again and restarting the iPhone, as per the earlier instructions, doesn’t solve the problem, this is something you’ll likely have to contact Apple Support about, as it suggests a bug in iOS itself. It may also be worth removing the SIM card, leaving it out for a few seconds, and reinserting it to try to force iMessage re-registration of your phone number.
It should also go without saying that you’ll want to make sure you’ve updated to the latest version of iOS, as if there is a bug, there’s a chance it’s been addressed in a more recent update.

Posted by Jesse Hollington on April 9, 2015 at 8:11 AM (CDT)

Phone number inactive in iMessage

Doesn’t work.

Posted by Wesley on April 8, 2015 at 6:22 PM (CDT)

Phone number inactive in iMessage

Same problem!

Posted by Wesley on April 8, 2015 at 6:21 PM (CDT)

When and how Find My Friends reports your location

If you’ve been looking up a friend’s location with Find My Friends, your iPhone will keep a record of the last reported location for up to 2 hours, with a timestamp showing you the time of that last report.
So when you see “40 minutes ago” that means that the last time your friend’s iPhone was able to be located was 40 minutes ago, and no more recent location is available. Sometimes you’re iPhone will show this initially before updating to a current location, other times it will stay this way; in the latter case, it means that your friend has gone out of coverage or turned off their iPhone so that their current location can no longer be determined, so Find My Friends is simply showing you their location from the last time you checked.
Keep in mind that since Find My Friends doesn’t automatically report locations (as the article above explains), this doesn’t necessarily mean they went out of coverage 40 minutes ago, merely that they are out of coverage now, and the last time you checked was 40 minutes ago.
Once they’ve been out of coverage for more than two hours, the location will switch to “Not Available” regardless of how recently you’ve checked.

Posted by Jesse Hollington on April 6, 2015 at 12:46 PM (CDT)

When and how Find My Friends reports your location

What does it mean when it shows location time 40 min ago instead of refreshed time of location for fmf.

Posted by Jerry on April 6, 2015 at 12:34 PM (CDT)

Phone number inactive in iMessage

It sounds like something is confused in terms of your iMessage setup. In this situation, your best option is usually to “reset” iMessage by toggling it OFF, and doing the same for FaceTime under that section in your iPhone Settings. Once both are off, restart your iPhone entirely (turn it off and back on), and then re-enable iMessage to allow it to re-register with Apple’s servers. You’ll also need to remember to turn FaceTime back on as well at some point.

Posted by Jesse Hollington on March 31, 2015 at 3:09 PM (CDT)

Phone number inactive in iMessage

My number is greyed out but it’s ticked however I can only use my email and not my phone number and it doesn’t say start new conversations from it just says messages sent and received from my email

Posted by Kylie on March 31, 2015 at 2:17 PM (CDT)

iOS 7: Playing tracks by Genre

What if you don’t want to shuffle? I want to use the genre to look at a list of all the songs I have in that genre, and then select the specific song/songs I want to listen to.
I don’t want to have to shuffle through until I find a song in that genre I want to listen to. They screwed this up big time in this update.

Posted by redpow007 on March 24, 2015 at 11:17 AM (CDT)

Removing Purchased Apps from iCloud

There’s a bug in recent versions of iTunes 12 where the “X” doesn’t actually appear when you hover over a purchased app icon, but despite this, it’s actually still there…. If you hover over an app icon, and then move your mouse up to the top left corner, where the “X” should be, the pointer icon should still change to show a clickable region, and clicking in that area will prompt you to hide the app, much as it works for music and videos.
If it’s easier, you an also hide items from your iOS devices by going to your purchase history, swiping from right-to-left on the item you want to hide, and tapping the “Hide” button which appears.

Posted by Jesse Hollington on March 9, 2015 at 6:05 AM (CDT)

Removing Purchased Apps from iCloud

iTunes will let me hide songs and videos, but not apps. Any ideas?

Posted by Ancientfire on March 8, 2015 at 1:07 PM (CDT)

Can I transfer the existing version of an app to my new iPhone?

Well, an even easier way and one that avoids messing with Restore (who wants to go through all that hassle and losing stuff)...

Just find the app in the iPhone 4 backup folder and drag and drop it onto your iPhone 6 in iTunes.  No fuss, no mess and voila!  Old version on your iPhone.  You can often have both there!

Now, in some cases, alas, app developers get. A sty and mandate the update… Hence, when you open up an old app, it will NOT run, but demand an upgrade.  Often times, a slightly older version yet of the older app will work.

Posted by Sam Smythe on March 2, 2015 at 4:18 PM (CST)

Can I transfer the existing version of an app to my new iPhone?

There’s also an app called iMazing which will allow you to backup an entire app, including its sandboxed data, to which you could then “install” it into another iOS device.  As long as the app doesn’t have any internal detection mechanisms or encryption, it should pick up where the app left off, otherwise it will start the app from scratch.

Posted by Beyondthetech on March 2, 2015 at 2:21 PM (CST)

How do I quickly erase all of the contacts on my old iPhone?

i’m having problems with my phone ringer, I have an iphone5. all alerts are working and the ring tones as well, but when there is an incoming call it doesn’t ring. it’s set up at vibrate and ring

Posted by roy martinez on February 28, 2015 at 12:47 AM (CST)

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