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Recent Reviews
- Lynktec TruGlide Pro Precision Stylus
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- HMDX Jam Plus Bluetooth Wireless Speaker
- Fitbit Flex Wireless Activity & Sleep Wristband
- Cambridge Audio Minx Air 100 + 200 Bluetooth + AirPlay Wireless Speakers
- Mophie Juice Pack Plus for iPhone 5
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Recent Articles
- Costs associated with using FaceTime
- iMessages showing as Delivered when iPhone is out of coverage
- Inability to use Find My Friends without a passcode
- Calendar info disappears after iCloud restore
- Remove old iCloud backup after restoring to a new iPhone
- Setting up a ringtone in iTunes
- Using a Wi-Fi hard drive with an iPad
- Backing up and restoring an iPod classic
- Can’t restore iPod touch without passcode
- Retaining older versions of Apps during an iOS Restore

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Resetting Forgotten Passcode on iPod touch
Daughters put passcode on ipod touch is locked how do i unlock it help me please..
Posted by Ssissy2 on February 16, 2013 at 11:24 PM (PST)
Dealing with iPad, iPhone, iPod & iTunes Problems
HELP everytime i restroe my ipod in itunes it takes about 12 to 5 hours to restore it
Posted by lollipop on February 16, 2013 at 2:05 PM (PST)
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
I use and iMac, my Facetime friend has an iPad and and iPhone. I can make the Facetime call and it connects fine, but it keeps hanging up after about one minute. I am wondering whether there is a setting somewhere that is limiting the length of the call? Or what else could be the problem?
Posted by Susan on February 15, 2013 at 7:30 PM (PST)
Join CD Tracks option not appearing in iTunes 11
Here is what I had to do. First, click on any of the tracks (don’t know why, but if you don’t, it doesn’t work), then “edit”, select all, click “options” (on the right)and join tracks is there. If you select all first, just click on a track, select all again, then options. If I don’t do it this way, the join tracks isn’t even there at all!
Posted by Cassie Hackney on February 15, 2013 at 4:46 PM (PST)
iOS Reminders and Google Tasks
Office365 (Microsoft’s “Google Apps”, not the MS Office Suite) does sync with iOS Reminders. Nice doing it this way, as you get some extra fields—apparently they’re present in iOS, but Apple ‘hides’ them. It’s useful as you get a reminder-date >and< a due-date—lots of users want to be ‘reminded’ about something ‘due’ in the future.
Outlook.com accounts sync directly with iOS Reminders as well.
Posted by snworf on February 14, 2013 at 2:05 PM (PST)
Sending all iPhone calls to voicemail
Regarding GSM codes, they should work on all GSM networks as they are universal codes. The only place it may not work is on some prepaid networks. Some prepaid offerings on GSM networks do not allow modification for forwarding and other GSM options.
Posted by Joseph Singer on February 13, 2013 at 7:40 PM (PST)
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
Hi there, I have purchased a pre owned 4th generation IPod touch. There is no Facetime Icon, I have also set up a new apple ID and still nothing, I am so upset as it was a gift for my daughter as her mini tablet I got her for xmas has broken. Please help, the only place I see the icon is under the notifications tab. I have no way of accessing or editing it. I have tried to reset home icons, and still nothing. :(
Many thanks in advance.
Lou
Posted by Louise on February 13, 2013 at 1:18 PM (PST)
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
Hi there, I have purchased a pre owned 4th generation IPod touch. There is no Facetime Icon, I have also set up a new apple ID and still nothing, I am so upset as it was a gift for my daughter as her mini tablet I got her for xmas has broken. Please help, the only place I see the icon is under the notifications tab. I have no way of accessing or editing it. I have tried to reset home icons, and still nothing. :(
Many thanks in advance.
Lou
Posted by Louise on February 13, 2013 at 1:18 PM (PST)
Beginner's Guide to Sharing iTunes Music
My wife and I each have Iphones and we want the music on my PC to be copied to our IPhones so we can play it at the gym, etc. Can that be done with family sharing? If not, what are our other options?
Thanks.
Posted by David on February 12, 2013 at 2:01 PM (PST)
Join CD Tracks option not appearing in iTunes 11
Can I remove iTunes 11. I can’t get the tracks to join and I have tried all of the suggestions. Lisa
Posted by Lisa on February 12, 2013 at 12:48 PM (PST)
Multiple Apple IDs and iOS devices in a Family
My kids have iPad, iPad mini, iPods and iPhone with their own Apple IDs. How can I set up my Find my iPhone app in my devices with all our Apple IDs without having to switch between accounts?
Posted by Yadira on February 11, 2013 at 7:05 PM (PST)
Multiple Apple IDs and iOS devices in a Family
I am currently experiencing several major issues with 4 iPads and a Mac air notebook. I know for a fact that my network in my house has been compromised (wifi) whenever I google search anything the websites return showing cached even though I have never searched for or visited those sites before can anyone please help the person doing all of this is a computer networker and I don’t know anything about computers. They are using javascript and other computer languages and codes to manipulate my iPads can anybody please help. Thanks John
Posted by John Aguilar on February 11, 2013 at 1:31 AM (PST)
Deleting Podcasts from the Podcasts App
I have the exact issue as #4, I want my phone to auto-delete old podcast episodes.
Posted by DW on February 8, 2013 at 9:00 AM (PST)
Separating iCloud apps between different family devices
Hi, my business partner and I both have ipads and an iphone each. most of our work is appointment based with the calendar. Is there a way we can use icloud on both our phones and ipads to have them synced to the devices for the calendar appointments without syncing our private details?
Posted by Jamie on February 8, 2013 at 3:19 AM (PST)
The Beginner's Guide to iTunes
ow do I delete podcasts from nano6 and computer both. Also, is there a source that tells what symbols(for podcasts) means..circles, check marks,etc.
Posted by marilyn collins on February 7, 2013 at 2:22 PM (PST)
Instant Expert: Secrets & Features of iOS 6.1
Another change is the ability for my car radio to see and play undownloaded iTunes match tracks. before this the radio could only play download tracks. I have a iPhone connected to a mini cooper radio via usb and lightning connector adapter.
Posted by AlanD on February 7, 2013 at 1:38 PM (PST)
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
I am in N Ireland and my daughter is heading to New York this weekend & plans to stay in touch via Facetime. All is working fine between Ipads here BUT is there anything extra we need to do for it to work smoothly from NY? May be a silly question but will appreciate your comments. Than you.
Posted by Norma on February 7, 2013 at 5:16 AM (PST)
AirPlay vs Bluetooth for Speakers
Thank you for the suggestion Bill. That is where I ultimately want to go.
Our situation is odd in that we don’t have a working television. We have been watching television on my wife’s Macbook and sending the audio out to my Bose Soundlink I speaker, which uses a proprietary USB dongle to send audio to the speaker. This works great, but we’ve been moving the speaker and the dongle back and forth between two computers in two different rooms, which is a pain.
Unfortunately, Bose no longer makes this speaker, having replaced it with an Airplay version. They have also come out with a slightly cheaper Bluetooth Speaker.
I purchased my wife the Bluetooth version out of concerns about WiFi over-load, but we are not happy with the sound quality of the Bluetooth speaker, and we occasionally have Bluetooth interference. I am considering exchanging it for the Airplay version, but am again wondering if the WiFi system will over-load.
I know the ultimate solution is to just buy a modern television and an Apple TV, but for various reasons we’re not ready to do that yet.
Posted by Jeff on February 6, 2013 at 7:49 AM (PST)
Disappearing iPhone Calendar events
I have the opposite problem - my events appear on my iPhone, but have disappeared (while I watch) from my iCloud page. How do I get them back?
Posted by ctaylorjay on February 6, 2013 at 6:29 AM (PST)
Setting up a new iPad: Restore or Set up as a new device
First of all an iTunes backup is of so much help… if restoring from another backup doesn’t work you can anytime work with iphonebackupextractor to extract needed data off the backup.
Posted by AlxM on February 6, 2013 at 6:18 AM (PST)
Instant Expert: Secrets & Features of iOS 6.1
iOS6.1 seems to have deleted the feature to allow you to mirror your device to an AppleTV. You can still steam if an application allows, however the ability to mirror is seems gone. Help
Posted by Paul on February 5, 2013 at 4:53 PM (PST)
Instant Expert: Secrets & Features of Apple TV 5.2
The BIGGEST 2 Problems, remain: 1. iTunes has become so unstable, I can’t get it to work on my ATVs 75% of the time (from 3 different computers, Gen 1’s set up to iTunes worked perfectly so why break it to begin with), so connecting directly to my network drive WOULD BE GREAT!!! 2. The small amount of memory on the Gen2 and 3’s make it impossible for them to evolve in the direction that they NEED to go, which is apps!!! I love streaming from my iPhone or i Pad, but the rest of the functionality of the ATV is just VERY SAD!!!
Posted by Semnlo78 on February 5, 2013 at 7:23 AM (PST)
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
Hi, thanks for the great info. I thought I read somewhere FaceTime could be used to share screens (iPhone to iPhone). Possibly useful to assist troubleshooting other apps or issues. Know anything about that?
Posted by wschloss on February 4, 2013 at 9:04 PM (PST)
Display totals at the bottom of the screen in iTunes 11
You wrote: “for whatever reason Apple has decided to hide the status bar”. The reason is Apple does not wish users to have a simple way to check that Apple is accurately saving their files in Match. By not having the total display, users are less likely to note that one or more of their files has gone missing.
I check and log my Match and iTunes total every month. I have yet to find the song count total decrease, but I have found movies and TV shows that have disappeared from my library. I contact Apple about the disappearances, and Apple always has some lame excuse like: ‘that is no longer offered’ or something. Hm, sounds like theft of my files, but no doubt buried somewhere deep in the iTunes Terms of Service is a clause that allows Apple to steal your stuff whenever they want.
Apple does advise users to backup their library, but users should also make a record of the library totals so they know when to restore the backup files.
Posted by Steven McIntire Allen on February 4, 2013 at 6:08 PM (PST)
Instant Expert: Secrets & Features of iTunes 11
How do manage my photos in this new version?
Posted by Jonathan on February 3, 2013 at 3:42 PM (PST)
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