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iPhone prompting for old Apple ID

My old job keeps telling me that my iPad is still associated with my Apple account. I don’t know if this is some iOS glitch, or they’re not wiping it correctly. I gave them the passcode I had the iPad locked with. They’re still claiming they have a problem and are asking for my password to the Apple ID I used at the time. I’m about to try to download iTunes or iCloud to see if I can fix this

Posted by Ray C on April 16, 2015 at 5:30 PM (CDT)

How do I share one iCloud Photo Library within a family?

When using this set up (which I think is the best for most couples, all things considered) my wife and I have got in the habit of putting our initial after comments we write on shared photo stream photos.

Posted by Philip Benjamin on April 13, 2015 at 2:02 AM (CDT)

How do I share one iCloud Photo Library within a family?

This is, as so many have said before, a huge shame that Apple can’t figure out families. For 6 months or so, we found relief in Odysee, which offered pre-set auto-viewing of another users photos in its own app - so my wife and i could see all of our photos in one place. They quickly got bought by Google+ and who knows if or when that feature will show up there.

Posted by applehatesfamilies on April 11, 2015 at 2:46 AM (CDT)

How do I share one iCloud Photo Library within a family?

Turning off Safari bookmark sharing in the spouse’s account doesn’t help them sync their personal bookmarks between iOS devices and Macs. Apple has really dropped the ball. This failure makes iCloud Drive and photo sharing an absolute non-starter for many families.

Posted by George Pollen on April 10, 2015 at 12:45 PM (CDT)

Phone number inactive in iMessage

This is definitely an odd problem and does suggest that the registration of your iPhone’s phone number for iMessage was unsuccessful in some way, or something else is corrupted in your Messages settings.
Ordinarily, if your phone number is displayed and has a checkmark beside it, it should appear in the “Start New Conversations From” section below, and should be selectable from there. As the article above describes, sometimes this will get set back to your e-mail address, but you should be able to change it back manually. You won’t be able to check or uncheck your greyed-out phone number in the main addresses section, as it’s hard-coded based on the number on your SIM card, but if you scroll down, you should be able to select it in the “Start New Conversations From” section below that, as per the screenshots above.
If this is not the case, and toggling iMessage and FaceTime off and back on again and restarting the iPhone, as per the earlier instructions, doesn’t solve the problem, this is something you’ll likely have to contact Apple Support about, as it suggests a bug in iOS itself. It may also be worth removing the SIM card, leaving it out for a few seconds, and reinserting it to try to force iMessage re-registration of your phone number.
It should also go without saying that you’ll want to make sure you’ve updated to the latest version of iOS, as if there is a bug, there’s a chance it’s been addressed in a more recent update.

Posted by Jesse Hollington on April 9, 2015 at 8:11 AM (CDT)

Phone number inactive in iMessage

Doesn’t work.

Posted by Wesley on April 8, 2015 at 6:22 PM (CDT)

Phone number inactive in iMessage

Same problem!

Posted by Wesley on April 8, 2015 at 6:21 PM (CDT)

When and how Find My Friends reports your location

If you’ve been looking up a friend’s location with Find My Friends, your iPhone will keep a record of the last reported location for up to 2 hours, with a timestamp showing you the time of that last report.
So when you see “40 minutes ago” that means that the last time your friend’s iPhone was able to be located was 40 minutes ago, and no more recent location is available. Sometimes you’re iPhone will show this initially before updating to a current location, other times it will stay this way; in the latter case, it means that your friend has gone out of coverage or turned off their iPhone so that their current location can no longer be determined, so Find My Friends is simply showing you their location from the last time you checked.
Keep in mind that since Find My Friends doesn’t automatically report locations (as the article above explains), this doesn’t necessarily mean they went out of coverage 40 minutes ago, merely that they are out of coverage now, and the last time you checked was 40 minutes ago.
Once they’ve been out of coverage for more than two hours, the location will switch to “Not Available” regardless of how recently you’ve checked.

Posted by Jesse Hollington on April 6, 2015 at 12:46 PM (CDT)

When and how Find My Friends reports your location

What does it mean when it shows location time 40 min ago instead of refreshed time of location for fmf.

Posted by Jerry on April 6, 2015 at 12:34 PM (CDT)

Phone number inactive in iMessage

It sounds like something is confused in terms of your iMessage setup. In this situation, your best option is usually to “reset” iMessage by toggling it OFF, and doing the same for FaceTime under that section in your iPhone Settings. Once both are off, restart your iPhone entirely (turn it off and back on), and then re-enable iMessage to allow it to re-register with Apple’s servers. You’ll also need to remember to turn FaceTime back on as well at some point.

Posted by Jesse Hollington on March 31, 2015 at 3:09 PM (CDT)

Phone number inactive in iMessage

My number is greyed out but it’s ticked however I can only use my email and not my phone number and it doesn’t say start new conversations from it just says messages sent and received from my email

Posted by Kylie on March 31, 2015 at 2:17 PM (CDT)

iOS 7: Playing tracks by Genre

What if you don’t want to shuffle? I want to use the genre to look at a list of all the songs I have in that genre, and then select the specific song/songs I want to listen to.
I don’t want to have to shuffle through until I find a song in that genre I want to listen to. They screwed this up big time in this update.

Posted by redpow007 on March 24, 2015 at 11:17 AM (CDT)

Removing Purchased Apps from iCloud

There’s a bug in recent versions of iTunes 12 where the “X” doesn’t actually appear when you hover over a purchased app icon, but despite this, it’s actually still there…. If you hover over an app icon, and then move your mouse up to the top left corner, where the “X” should be, the pointer icon should still change to show a clickable region, and clicking in that area will prompt you to hide the app, much as it works for music and videos.
If it’s easier, you an also hide items from your iOS devices by going to your purchase history, swiping from right-to-left on the item you want to hide, and tapping the “Hide” button which appears.

Posted by Jesse Hollington on March 9, 2015 at 6:05 AM (CDT)

Removing Purchased Apps from iCloud

iTunes will let me hide songs and videos, but not apps. Any ideas?

Posted by Ancientfire on March 8, 2015 at 1:07 PM (CDT)

Can I transfer the existing version of an app to my new iPhone?

Well, an even easier way and one that avoids messing with Restore (who wants to go through all that hassle and losing stuff)...

Just find the app in the iPhone 4 backup folder and drag and drop it onto your iPhone 6 in iTunes.  No fuss, no mess and voila!  Old version on your iPhone.  You can often have both there!

Now, in some cases, alas, app developers get. A sty and mandate the update… Hence, when you open up an old app, it will NOT run, but demand an upgrade.  Often times, a slightly older version yet of the older app will work.

Posted by Sam Smythe on March 2, 2015 at 4:18 PM (CST)

Can I transfer the existing version of an app to my new iPhone?

There’s also an app called iMazing which will allow you to backup an entire app, including its sandboxed data, to which you could then “install” it into another iOS device.  As long as the app doesn’t have any internal detection mechanisms or encryption, it should pick up where the app left off, otherwise it will start the app from scratch.

Posted by Beyondthetech on March 2, 2015 at 2:21 PM (CST)

How do I quickly erase all of the contacts on my old iPhone?

i’m having problems with my phone ringer, I have an iphone5. all alerts are working and the ring tones as well, but when there is an incoming call it doesn’t ring. it’s set up at vibrate and ring

Posted by roy martinez on February 28, 2015 at 12:47 AM (CST)

How do I cancel a print job on iOS?

Great tip. Let me suggest this site use Facebook logins or something similar. It would likely boost the comments section.

Posted by JASON STOVER III on February 21, 2015 at 4:26 PM (CST)

Can I cancel or 'unsend' sent iMessages?

i have an I pod-I pad min and just bought an iPad Air plus an iPhone 5s
My question is what kind of printer can I use so that I can print something on any one of the above units. Every time I go to a tech retail store I am told that a “printer” will not printer from all these units.  Is that true?  I am confused???

Posted by Lucy on February 20, 2015 at 9:00 PM (CST)

How do I consolidate iTunes purchases into a single account?

use family share so u can access both.
Will this help?

Posted by Edwin on February 17, 2015 at 4:20 AM (CST)

How do I find and remove only downloaded tracks with iTunes Match?

This still doesn’t work for me on iPhone 5 iOS 8.1.3. When I swipe right on a song, album or artist, nothing happens. What’s going on?

Posted by Ledward on February 10, 2015 at 11:47 AM (CST)

What can I actually share with Family Sharing in iOS 8?

I do family sharing as well.  Its actually not as complicated as one might think.  When you set it up, it actually lists what will be shared.  Assume anything else, like in-app purchases and subscriptions won’t be shared.  If anything, Family Sharing is too limited, instead of inconsistent.

Posted by Drew P on February 5, 2015 at 10:28 AM (CST)

How do I turn off Reachability on the iPhone 6 Plus?

I’m glad I came across this. I’ve had the damn screen bouncing up and down since I got this iPhone 6 and thought it was a bug. I knew of reachability but thought it was for the 6 Plus only so I never looked into whether what I was experiencing was that.

This might be useful for some but I question whether it should be enabled by default. I seriously thought it was some sort of bug and was waiting with each iOS release for it to be fixed.

Posted by Jim on January 30, 2015 at 1:10 PM (CST)

How do I turn off Reachability on the iPhone 6 Plus?

That was a great question and I’m glad to know how to disable it. I find that Reachability on the 6 Plus is useless because of phone’s size and perfect balance. The home button is so far down that it’s harder to reach than the top of the screen because the human thumb simply doesn’t bend like that.

Posted by Russ on January 30, 2015 at 12:53 PM (CST)

How do I get a phone number on iMessage?

no true! with SMS relay and continuity you can take & make calls, and send sms messages from any of your immessage enabled devices.

Posted by Dante Velasquez on January 29, 2015 at 12:37 AM (CST)

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