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2014 iPad iPhone iPod Buyers' Guide from

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Can't restore iPod touch without passcode

I’ve had this ipod for a little while and it’s 4th generation, I recently got the iTunes installed into a new computer and when I try to restore the ipod it asks for a passcode…. Which pass code is it talking about because I tried using my apple and my ipod passcodes and neither seem to work for it. any suggestions on how to restore?

Posted by Nathan on October 18, 2013 at 11:40 PM (PDT)

iPhone 5/5s docks and case compatibility

I just got the HighRise and couldn’t agree more with this review. It is an excellent product. Because it uses the Lightning cable, it pretty much future-proofs itself.

Incidentally, I completely disagree with the comments above about the case sliding. How hard are you pressing on your screen? The base of the unit is fairly formidable aluminum with rubber on the bottom. Even pressing the home button doesn’t cause mine to move.

Posted by SaSaSushi on October 18, 2013 at 9:16 PM (PDT)

Removing Purchased Apps from iCloud

Agree with Bertrand. Hidden in iTunes is not hidden in iPhone for iOS 7.  Is there something else?

Posted by Bob on October 18, 2013 at 3:08 PM (PDT)

Can't restore iPod touch without passcode

it still dont work after that, ive tried like 4 times…..

Posted by Nate on October 18, 2013 at 2:10 PM (PDT)

Join CD Tracks option not appearing in iTunes 11

I had the same problem and re-ordered it and it didn’t work.  Then, I selected the first 2 tracks, and suddenly the join came back. One by one, I added the tracks to my selection and the join remained back for all tracks.  And for all subsequent disks.  Odd bug….

Posted by Jack1 on October 18, 2013 at 11:06 AM (PDT)

Setting up a ringtone in iTunes

i have the same question/problem same as nina posted on August 21,2013 at 1:26am(PST)

Posted by Joanne on October 18, 2013 at 9:13 AM (PDT)

Removing Purchased Apps from iCloud

I also want to know how to actually delete an app because the one that is on iCloud is corrupted and will not work no matter how many times I hide it, delete the data, etc. It is a free library app that is no longer working on my iPad.

Posted by Pat on October 18, 2013 at 8:23 AM (PDT)

Transferring recorded videos from iPhone to PC

Great info! Please add me to your subscriber list.

Posted by David on October 17, 2013 at 2:06 PM (PDT)

The Complete Guide to Using the iTunes Store

I could not update some software in my Iphone5 using i0s7. the store in in US and need to switch to saudi arabia. but i couldnt change.

Posted by Marciano C. Curambao on October 16, 2013 at 1:45 AM (PDT)

iOS7: Accessing Music Controls

This is still a BIG BUG IN PROGRESS. I beta tested and still with the final release and update since the release if you start playing music from the standard icon withing the OS you can double tap the home button from the lock screen and see music controls.

However, you cannot get to your music from the lock screen without having started playing music from within the the OS.

Also when you swipe up from the lock screen to see music controls the music may not play at all. You can use Siri to launch music from the lock screen.

Posted by Spanish Fly on October 15, 2013 at 4:39 PM (PDT)

Removing Purchased Apps from iCloud

Any way I can delete recent downloaded app, History which shows on iTunes download page?


C. Robert.

Posted by C. Robert on October 15, 2013 at 3:55 AM (PDT)

Join CD Tracks option not appearing in iTunes 11

I encountered by my first Join Tracks problem in 11.1.1 today. I first imported an audio CD with 7 tracks. Then I realized I had forgotten to join the tracks, so I deleted the imported files from the library, ejected and reinserted the CD, and found that the Join Tracks option is unavailable. Amy’s suggestion for reversing and restoring track order worked.

Posted by Nicolas on October 14, 2013 at 5:52 AM (PDT)

Restoring from a previous iCloud backup

Ok, I want to set up a new Iphone 5 with a new apple id, but back up from an different id? The daughter and wife rushed in and used the same home email address to set up their phones and now my i get their messages and contacts messed up with mine and some of my business coontacts have been getting their messages!! I need all my phone contacts and messages etc.. help

Posted by Nedster on October 13, 2013 at 9:16 AM (PDT)

Instant Expert: Secrets & Features of iOS 7.0

I cannot lock the screen into the portrait or landscape position. The least little movement causes it to move all the time. Very difficult to read a book or anything else.
The control center on the mini iPad does not have a place to lock th screen into one position despite people saying it ides.

He control center on he mini iPad does not look lik the one on my iPhone 4S.

Posted by Barbara Fedak. on October 12, 2013 at 4:37 PM (PDT)

Restoring iCloud Contact info from backup

David, make sure contacts are turned off under Hotmail.  I had the exact same situation with my and my husbands iphones.  I followed the advice above and it kept pulling his contacts to my phone.  I turned contacts off under hotmail and it’ll ask if u want to delete them from your phone ,delete them and try above directions again. (AT reboot when it asks you to sign in to Hotmail…..don’t,just hit skip until u turn off contacts under Hotmail…then it should work.  Good luck.

Posted by Karen on October 12, 2013 at 9:54 AM (PDT)

Remove old iCloud backup after restoring to a new iPhone

My husbend an i have an iphone4 latley i maid an update to my ios to ios7 ,and the computer made an automaticaly backup .after afew days i made an update to my husbend phone but when the update is finisjh the told me if ieant to make a restor to backup ,so i press yes ,but after that my hisbend phone had all my contacts and photos and even if he want to open his old whatsapp he couldn’t .soo please just tell of he can restor his photos ,notes ,messages,or even jjust his whatsapp.

Posted by George on October 11, 2013 at 11:40 AM (PDT)

Join CD Tracks option not appearing in iTunes 11

This is the kind of fire drill you would expect from Microsoft.  Three engineers arguing inside the car after it stops working and finally the Microsoft engineer says “maybe if we get out and get back in again”.  I tried everything everyone suggested.  At this point it is working again but I have no idea how.

Posted by AC on October 10, 2013 at 3:45 PM (PDT)

Transferring your iTunes Library

Used the Shift-start iTunes option to select the new library for my wife’s iPad after moving the library. Worked first time, didn’t realise this option was available until I read your webpage. Thanks for the help.

Posted by Peter Leeke on October 9, 2013 at 6:29 PM (PDT)

Removing Purchased Apps from iCloud

Q. Would it be possible to actually ‘delete’ the unwanted, old apps, instead of just ‘hiding’ them from iCloud if logged into iTunes on a Mac or PC? Then in iTunes show all apps, then select the ones to delete?
Anxiously awaiting your reply!
Thanking you in advance,

Posted by Brenda on October 8, 2013 at 4:05 PM (PDT)

iOS 7: Playing tracks by Genre

You can also edit what categories appear at the bottom of the Music app window, too. If you select more and then edit on the top right of the second page, you can then drag icons to the bottom. I did this because I don’t plan to use iRadio as much as other options.

Posted by choiceweb on October 7, 2013 at 4:17 PM (PDT)

Editorial: It's Time To Fix Lightning Dock + Case Compatibility


Casemakers seem to assume, for the most part, that you won’t dock your lightning device and you will only use Apple lightning cables (The Amazon basic has a wider plastic fitting than the Apple version). They probably get this cue from the short Apple lighting to 30 pin adapter that doesn’t work if a case is used.

Posted by choiceweb on October 7, 2013 at 4:04 PM (PDT)

Easing Your Transition To iOS 7

Many of my purchased apps disappeared after upgrading to 7.0.2. How do I get them back?

Posted by Steve Dee on October 7, 2013 at 8:52 AM (PDT)

Hiding Purchased iBooks

This is ridiculous. Of all the things I can do with my ipad, I can’t believe that I cannot totally delete a book off my bookshelf in ibooks.
What is Apple trying to prove here?

Posted by Marc70 on October 7, 2013 at 7:42 AM (PDT)

Instant Expert: Secrets & Features of iOS 7.0

I have problems with my control center! I have an ipod touch gen 5 and my music player won’t start when I click the start button and when I started it in the music app and lock my ipod It wont let me skip to the next song.

Posted by Lily on October 7, 2013 at 2:37 AM (PDT)

Using FaceTime while abroad

I am in Thailand and trying to use Facetime.  I can call the person on want on the mobile Phone but when I try to use facetime it does not try to connect it immediate says the person is not available.

Any advice on how to get facetime working?

Posted by tjarvis on October 6, 2013 at 7:43 PM (PDT)

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