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Can't restore iPod touch without passcode

What has happened is someone’s got on to the iPod and changed the password by typing random letters like this dhhddhhdhcjeejfhhdejdidiw do you know what to do

Posted by Ellis on December 7, 2013 at 2:23 PM (CST)

Switching an iTunes Store account to a different country

I’ve a problem. I’d really appreciate some help:
I’ve two different accounts: my first one is from Mexico and my second one is from USA. I didn’t have problems until I bought a MacBook, and I had to wait 90 days to switch from one account to the other.
And now, because I don’t want to change my mexican account (because most of my purchases are from iTunes Mexico), I tried to switch my american one to Germany. The problem? I’ve a minimum credit ($0.44) and I cannot switch.
So, this is the point: what happens if I create a third account (in Germany) and use it in my MacBook? Will I have to wait again 90 days? Will I be able to switch accounts freely? Will my MacBook explode?

Posted by Oscar on December 7, 2013 at 2:56 AM (CST)

Hiding Purchased iBooks

When I read some reviews about iBooks and how Apple basically has ownership and control of any and all content published through it I said Hell No to that, and decided to get rid of it. In keeping with Apple total control of its (not your) system, it won’t let me do that, so I just have to live with books I don’t want hanging around indefinitely. This is wrong, and leads me to distrust everything else Apple since that philosophy is probably ubiquitously integrated into everything they have. So I got rid of my iCloud account and considering what else I might have to get rid of.

Posted by Don on December 6, 2013 at 2:04 AM (CST)

iOS 7: Phone, FaceTime, Messages + Contacts

Please does someone know how to block making changes to “Contacts”. I used to be able to lock them down on ipad 4, but now that I got the iPad Air, I can’t lock them.

The reason I need to do this is because I need to give the iPad Air to a kid. And on iPad 4, she was only able to contact family members through iMessage. The ability to add, edit or remove a contact was disabled.

But now the “Don’t Allow Changes” for the “Accounts” option in Gneral > Restrictions > doesn’t work anymore. Weird thing is, it doesn’t even work for my iPhone 4S either. I rang Apple and the lady used her iPhone 5 and it doesn’t work there either.

However, the description for this option in the settings there clearly says:

“Disallowing changes prevents adding, removing, or modifying accounts in Mail, Contacts, Calendars.

So why is this option suddenly not working across all devices to block changes to Contacts?

I was not using any third party app on iPad 4 and neither am I using one now.

Posted by Zed on December 5, 2013 at 7:42 PM (CST)

Restoring iCloud Contact info from backup

Interesting. I have exactly this problem, but restoring my contacts backup to my mac does the exact same thing the OP describes: the contacts briefly appear and then are discarded + replaced with the smaller set in icloud.

Posted by Ben on December 5, 2013 at 5:10 PM (CST)

Using iMessage without iCloud

I recently bought my son an Ipod 4th gen. Im trying to set up imessage. here is the problem. I set up his apple ID with his icloud email address I got him (.(JavaScript must be enabled to view this email address))I created a contact card of himself with his icloud email as his home. He can send imessages to everyone no problem, when anyone replies, the reply is a MMS (text)and not an Imessage. Worst of all the reply as a text goes to his .(JavaScript must be enabled to view this email address) email inbox as an email because an Ipod cant receive text. Very frustrating. Does anyone have any idea??

Posted by Cliff Smith on December 5, 2013 at 10:12 AM (CST)

New in iOS 7 For iPad, iPhone + iPod touch: Details + Screens

I have two questions:

1) Can you explain what the “linked contact” section under a contact information is/does?

2) Why when a previous contact updates there phone and then text me they show up as an iMessage under an email address they have?


Posted by Addison on December 4, 2013 at 10:50 AM (CST)

iOS 7: Delete photos from Camera Roll without removing from Photo Stream

I have the active trash can in my Unified view but my friend does not…can’t figure out why he can’t delete photos like I can.

Posted by J Meldrim Florida on December 3, 2013 at 11:57 AM (CST)

iPhone 5/5s docks and case compatibility

It’s a bit expensive but the iPhone 5 dock from Elevation Labs ( with cases.  It uses a passthrough method with one of your own lightning cables, clamped in place by a couple of hex screws but this allows for various heights to accomodate thicker cases. The dock is substantial, being machined aluminium with a rubberised base plate, and does not slide around when you operate the phone. Around $100 depending on the finish you select but a quality product.

Posted by Ryan Johnston on December 3, 2013 at 5:10 AM (CST)

Setting default account for new Contacts

The new IOS has changed my contacts
It now includes all email addresses I have ever sent a message asincluded in my contact list
It says “new contacts created outside a specific account will be added to this account”
How can I quarantine contacts I add (only I specifically add) as THE master contact list , without including occasional contacts responded to in my job.

Posted by Peter Steane on December 1, 2013 at 5:24 PM (CST)

Internet access from Wi-Fi iPad via iPhone

how do i get onto the internet from my i pad air?

Posted by ken mettam on November 30, 2013 at 5:01 AM (CST)

iOS 7: Delete photos from Camera Roll without removing from Photo Stream

Help needed. I have NO remove button what so ever.

In ‘Album’ view, I see NO remove button.
In ‘Phots’ view the remove button is ALLWAYS grayed.

I have no way of deleting my photos… that’s kind of anoying…

Please HELP.

Posted by Francois on November 29, 2013 at 3:29 PM (CST)

iOS 7: Playing tracks by Genre

Just ask Siri to play your requested genre and it will shuffle just like it used to. Easy breezy.

Posted by Becky Clark on November 28, 2013 at 1:08 AM (CST)

Restoring iCloud backup to a second iPhone

I was trying to sync my contacts with Icloud, and I was asked what it should do with the previous contacts and I instructed them to delete it, but was not aware that they would delete my new contacts!  Is there any way that I can recover this???

Posted by Genevieve Kok on November 24, 2013 at 10:40 AM (CST)

Easing Your Transition To iOS 7

I did what you said to remove the gray bar and it’s still on there.

Posted by Kelli on November 24, 2013 at 9:27 AM (CST)

Quickly And Wisely Reducing Your iCloud Footprint

How do I delete emails in bulk instead of one at a time from my ipad 3?

Posted by Joe on November 24, 2013 at 6:34 AM (CST)

iPhone 5/5s docks and case compatibility

The Elevation Lab iPhone dock is the best dock I’ve tried. It’s pricey, but works with and without cases and looks fantastic.

Posted by deanmn on November 22, 2013 at 6:57 PM (CST)

Setting up a new iPad: Restore or Set up as a new device

I need to unlock and restore my setting on my new I Pad air. I was in the process of updating the software to the latest version when I went from one wifi to another and now the I pad is locked up. can’t shut it down or anything. when I try to shut it down, the I tunes logo comes on? any suggestions

Posted by Ron Swan on November 21, 2013 at 2:35 PM (CST)

Deleted photos in Camera Roll also removed from albums

I only seem to be able to add photos to my photo stream singly, i.e. one at a time. Is there a way to select an entire folder and add it as one ?

Posted by Peter Godfrey on November 19, 2013 at 6:44 PM (CST)

Deleting old iCloud Backups

That’s a great guide if you want to delete an iCloud backup, but make sure you have an iTunes backup at hand for restoring, you never know when you might need it!

Posted by bb2house in Thailand on November 19, 2013 at 1:13 AM (CST)

Deleted photos in Camera Roll also removed from albums

I find this to be the most infuriating system of photo management that I can imagine (a problem Gmail shares with its similar email tagging system).  My fondest hope for iOS 7 was that it would allow one to actually “move” photos out of the camera roll into their own folders.  But, alas, it was not to be.

Posted by jarofchris on November 18, 2013 at 9:17 PM (CST)

Deleting old iCloud Backups

THANK YOU FOR THIS! So helpful!!

Posted by Cameron on November 17, 2013 at 10:59 AM (CST)

iOS 7: Playing tracks by Genre

Unfortunately the workaround does not work. I tried it and I typed Gospel. It did bring up 9 albums and 10 songs, but it only selected them because Gospel was some where in the title. It left out the other 150+ songs I have in this category. Frustratingly enough, I’ve resorted to the playlist and will look into iTunes Match

Posted by MsDeonap on November 17, 2013 at 6:32 AM (CST)

iMessages being sent as Text Messages

We don’t txt in our family, avoiding the txt’ing plan charges. Just started to use iMessage to send some quick airline travel progress updates, so we’re in the know, without slow email or having to interrupt the other person’s work day with calls/voice messages.

Both our iPhones have iMessage ON, “Send as SMS” OFF etc.

Despite those settings, according to VZW I sent a TXT two days ago. Checking iMessage, in the series of blue iMessages there is a blue one. It didn’t register with me at the time, but I’m quite sure I did not see a send as txt/sms bubble button at the time, I certainly know better than to hit that as we’re charged for every single one sent & received (which ends up being 50c/msg (25c x2)).

It is far from the end of the world, but certainly unexpected behavior when you have SMS OFF.

Maybe it has something to do with the fact that the plane was taxiing when I took the phone out of airplane mode, and a data connection was not established yet, when I typed “plane 2 landed”?
Or my spouse’s phone was out of data range?

Who knows.

Looking at Apple’s info it says that iMessages may be sent as txts and carrier charges will apply, without giving further details.

Posted by Frank on November 16, 2013 at 9:57 AM (CST)

iOS 7: Delete photos from Camera Roll without removing from Photo Stream

It does seem to be a bug in iOS 7.0.3, but it’s more of a refresh issue. If you reboot your iPhone or in some cases even just force-close and restart the Photos app, the Photo Stream photos will usually reappear.

Similarly strange things happen when you delete photos from your Mac or PC, such as after importing them into iPhoto or Aperture.

Posted by Jesse Hollington in Toronto on November 13, 2013 at 4:02 PM (CST)

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