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Limiting content displayed on multiple Apple TVs

It is possible to run a second iTunes instance without stretching to another computer. Simply create another user account on your existing computer and log both in at once. The only drawback is having to log both users in after a reboot, but that can be automated as well.
I run a second iTunes on the same iMac with a limited set of movies that suit my kids. Works like a charm!

Posted by Reuben on February 17, 2014 at 1:32 AM (CST)

Deleting old iCloud Backups

I deleted a bunch of photos from my iPhone 4 several months ago (having saved them to a storage device).  They all came back onto my phone after a backup.  Now I have to go thru 800 images and redelete them.  What happened and how do I prevent this in the future?

Posted by K Boyce on February 16, 2014 at 8:42 PM (CST)

The Complete Guide to Transferring your Content to a new iPhone, iPad or iPod touch

How do I transfer iPod Classic music data to my new Notebook computer which has iTunes 11 installed on it. There are about 1500 music files that amount to about 15.7 GB on this 160 GB iPod Classic. The older computer which had the original iTunes library was a Windows XP SP3 PC. I want to upgrade the iPod Classic to an iPhone5 or iPod Touch5 and be able to sync with the Notebook Windows 7 iTunes Library (currently empty). I’ve read the article on transferring content from one iOS device to another iOS device but am a bit confused about my particular situation.

Posted by Gary on February 12, 2014 at 4:21 AM (CST)

Problems logging in to iTunes Store

Several Qs (if permitted).. I searched the site but could not find answers to my Q’s.

1) I have an “ancient” iPod Photo. I’ve filled about 38 or its 40 GBs w/music. I foolishly stored some photos on it years ago. How do I delete all photos and free up that space for more music?

2) My iTunes is malfunctioning. It won’t start and the latest upgrade will not install. If I uninstall iTunes and reinstall it, will it affect my iTunes library? Will the reinstall find my library and “re-attach” it? I already backed up the entire lib),

BTW, yours is probably the best and most helpful site of any I’ve ever had the pleasure of using.

Posted by george jones on February 11, 2014 at 9:26 AM (CST)

Restoring iCloud backup to a second iPhone

i have saved my data on iphone 4s.. on icloud..
i bought a new phone iphone 5 and tranfered my data to my new phone. now i have all the data saved to my new phone so i deleted my old iphone4 data from i cloud which was around 4gb. now when i backup on my new phone on icloud, it only shows me .2gb back up. how do i back up my current phone on icloud with all the data??

Posted by Adnan on February 11, 2014 at 4:21 AM (CST)

Can't restore iPod touch without passcode

Hi i have tried all the above and mine keeps giving me you are not connected to the internet but i clearly am can anyone help ?

Posted by Craig on February 10, 2014 at 2:29 AM (CST)

The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

Is it possible to message someone/write comments while on FaceTime, similar to Skype? Thanks.

Posted by Alex on February 9, 2014 at 10:45 AM (CST)

Transferring your iTunes Library

when i open itunes i’m receiving that ‘itunes folder is locked’ error.

due to this, i’m unable to change the directory within itunes.

is there a registry value that i can edit thats pointing to the itunes folder in ‘my documents\my music’ that i wish to change?


Posted by xwardos on February 6, 2014 at 6:29 AM (CST)

Sharing iBooks between iOS devices

I have had trouble since the last update sharing iBooks between accounts that we previously had no trouble sharing. We can still share apps, music etc, but not iBooks. Speaking with an Apple consultant, i was told that that feature has been removed. If you know otherwise, I’d be happy to know about it, and how to do it!

Posted by Kym Smith on February 4, 2014 at 3:50 PM (CST)

The Complete Guide to Transferring your Content to a new iPhone, iPad or iPod touch

Hope you can help me, what is the process if the you’re trying to transfer data to a “used” iPhone and font have the option of going through the set up of iPhone?

Posted by Nicola on February 4, 2014 at 3:27 PM (CST)

iPhone prompting for old Apple ID

I restored my iphone but dont remember my apple id and password, not even my correct details, i cant activate my iphone as it asks for id. any solution?

Posted by Rashid on January 31, 2014 at 9:30 PM (CST)

iTunes Store on iPhone set to wrong country

I knew there had to be a way to change to the proper store directly on the IPhone - thanks

Posted by Cecil Tucker on January 31, 2014 at 11:12 AM (CST)

Using apps from multiple accounts on a single iOS device

I have 2 Apple IDs. I was told by Apple that if both are synced to same computer, that I can then use all apps purchased on one account on the other, including free and restore of in app purchases. Then why, when I restore purchases, it tells me to sign in with user that purchased app. If I have to sign in with my user that bought app, that is where I can’t. If you will bear with me, I will explain why I can’t…

  Unfortunately this is true. Reason why I cannot sign in as my user that bought app is because Apple conveniently decided to commit fraud on my account, by claiming I made two purchases I would never dream of buying, because A) I am a 40 year old man living alone with my cat, and B) I would never purchase “Pony Princess Bounce World” or “My Little Princess”...the apps Apple claims I bought. Get real! So I told Apple that they can forget payment for something I did not order. 24 hours later when I tried to install a free app I was blocked from my account “due to a billing error” and had to enter a valid credit card before they could install my free app. After continuous contact with Apple, they said block can only be removed when they get their 2 dollars for the purchased apps. Glad I come from a family of high priced laywers. This is principle. I am suing Apple for fraud and theft. They asked for it. All my lawyers asked Apple to do was to remove the block, cancel so called purchases, and restore my account to before so called purchases were made. Apple responded with a no.

If you are still with me, any way I can access the fully purchased apps with in app purchases on my open Apple ID that were bought on my now blocked Apple ID?

Posted by Joachim on January 31, 2014 at 1:15 AM (CST)

The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

On my face time there is a bunch of contacts I don’t know where did they come from can u help me?

Posted by Tara on January 31, 2014 at 12:24 AM (CST)

Editorial: It's Time To Fix Lightning Dock + Case Compatibility

I agree, a stand is nice for desk/nightstand use where you aren’t in a position to look down upon the screen. Apple, fix this!

Posted by TheGooch on January 29, 2014 at 10:21 PM (CST)

Restoring iCloud Contact info from backup

Thank you, thank you, thank you! Hours of frustration over! X

Posted by Martin on January 29, 2014 at 6:03 AM (CST)

Determining which carrier an iPhone is locked to

i have an apple 5c but i couldnt opent because i dont know a sim carrier of this iphone please help me to unlock mu iphone 5c even the sim carrier i want know it thanks and more power

Posted by marvin lasac on January 27, 2014 at 6:10 AM (CST)

Editorial: It's Time To Fix Lightning Dock + Case Compatibility

iHome has the iDL100 that charges two lightning devices with additional charging capabilities through its rear USB option. I have 2 iPhones, a iPad air and mini, a Classic iPod for the car, and I use my old nano as a watch. There has never been a device that can adequately meet my changing needs, but the iDL100 is as close as it’ gets.

Posted by Tommy on January 26, 2014 at 10:47 AM (CST)

Switching an iTunes Store account to a different country

I have a question, how do you switch one ipod from one account to a different account. my brother gave me his old ipod and it is to his account, is there a way i can take that same ipod and switch it to my account instead of his

Posted by Jennifer on January 25, 2014 at 10:07 PM (CST)

Using iMessage without iCloud

My icloud account on Imessage has been offline, and cannot be active any more. It’s happening only on my imac. iMessage is still working on my phone, laptop, and machine at work.
I tried changing password etc, solutions found online didn’t help.
Is there anything you could think of to try?

Posted by airnyc on January 25, 2014 at 6:53 PM (CST)

Deleting old iCloud Backups

I backed up my phone and restored it so I could unlock my device. Usually it takes a few minutes to get back all your apps and contacts but it is not happening. How can I get all my things from my old device?

Posted by Daniel Carvalho on January 25, 2014 at 5:21 PM (CST)

Restoring iCloud Contact info from backup

Thank you so much for this advice.  I got my contacts, calendar, and reminders back.

Posted by KarenU on January 25, 2014 at 1:59 PM (CST)

Viewing only downloaded iTunes Match tracks

I use Match on my iPhone in the car and songs never get downloaded to my phone, they just play. Unless you specifically hit download you shouldn’t be adding to your iPad.

Posted by Rick Moore on January 24, 2014 at 2:38 PM (CST)

Deleting old iCloud Backups

I have never backed up any data on iCloud… If my data were to be deleted, can they still be retrieved?

Posted by B.parker on January 22, 2014 at 3:43 PM (CST)

Using Wi-Fi while in Airplane Mode

I turned airplane mode on and turned it off and tirned wifi back on but i cant use apple store or any apps linked with wifi what should i do??

Posted by Aaron on January 22, 2014 at 1:21 PM (CST)

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