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Restoring iCloud Contact info from backup

Thank you thank you thank you! What a nightmare that was…
Just remember to keep airport mode on until all synching has completely finished :D

Posted by Kelli on November 8, 2013 at 10:48 PM (CST)

Can't restore iPod touch without passcode

i forgot my restrictions passcode

Posted by dji on November 7, 2013 at 5:04 PM (CST)

Editorial: It's Time To Fix Lightning Dock + Case Compatibility

I have four 4th generation iPods just so I can continue to use my television’s iPod dock and my B&W Zeppelin, both of which use the now defunct 30-pin connection. 

I’m delaying the inevitable, I know, but until then I’ll just keep hunkering down.

Posted by Downing on November 7, 2013 at 3:08 PM (CST)

Removing Purchased Apps from iCloud

@Posted by HiEyes on October 25, 2013

Thanks your suggestion worked!

Posted by Justin_Time on November 6, 2013 at 1:32 PM (CST)

Restoring Text Messages from an iCloud Backup

it doesn’t let you restore back to iphone but it lets you recover deleted text messages from previous back ups and read them on your computer…
decipher text message

Posted by Chrissy MacDonald on November 6, 2013 at 1:20 AM (CST)

iOS 7: Activation Lock + Find My iPhone

Two days ago my phone stolen. I logged into the cloud and set up lost mode. I rcvd’ my first emails of your phone played a sound, your phone has been found, etc, but have not seen any change since. It still shows up in the find my phone cloud under devices, just as “offline”. I am guessing it has been erased and hoping the culprit is having this same problem and all the bells and whistles are going off for them.

Posted by Deanna Brown on November 5, 2013 at 8:57 AM (CST)

Instant Expert: Secrets & Features of Apple TV 6.0

Regarding subtitles iLounge said “...or stored as separate data in typical iTunes Store video fashion.” Can you explain this further? I thought all subtitles had to be embedded in the MP4 file, and didn’t know that Apple provided a way to play movies with subtitles in a separate file. If so, what format? Where are they stored? Can iTunes/AppleTV handle separate subtitle files for non-iTunes Store movies?

Posted by John C on November 5, 2013 at 7:16 AM (CST)

iOS 7: Delete photos from Camera Roll without removing from Photo Stream

I just upgraded to IOS 7 and was looking forward to being able to delete duplicate photos to free up space. But this does not work. When I go into Camera Roll, click on a photo, then hit delete, it tells me it will also be deleted from an album. Do you have any idea why this doesn’t work on my iphone?

Posted by Suzanne on November 4, 2013 at 11:02 AM (CST)

iPhone prompting for old Apple ID

I use facebook for years now on a laptop and on an ipad 2. Two months ago we changed emails, so notified facebook and all worked well. Then about five weeks ago upgraded Ipad from Ipad2 to Ipad4 and all worked well. Last week I was unable to use apps like Lexulous and have discovered it has retained an old email address, but have no idea how to delete it.
Any ideas please? Thanks

Posted by Belinda on November 4, 2013 at 1:58 AM (CST)

The Beginner's Guide to iTunes

Re the “Comments” listed above:

I see a lot of questions here. Where are the answers?

Posted by wdc on November 3, 2013 at 7:11 PM (CST)

iOS 7: Delete photos from Camera Roll without removing from Photo Stream

I am having problems removing photos from my iphone 5 running IOS7 when I open my photos the option at the bottom says photos or albums. I want to delete photos from the photos when I select the option photos it comes up with collection and years when I select a year it asked me to select when I select a photo it only gives me the option of add to or airdrop and the trash can is not able to be selected so is it possible to still delete these photos I need to delete so I have more memory on the phone and these photos are all saved on my PC would love to hear if you can help thanks Linda

Posted by inda connell on November 3, 2013 at 3:48 PM (CST)

Join CD Tracks option not appearing in iTunes 11

Thanks PapaMik.  Clicking on the the track numbers column was the only thing that worked for me.  Four stars!

Posted by Jim on November 3, 2013 at 2:28 PM (CST)

Contacts and iMessages appearing on multiple iPhones

in my messages the imessage email contact is separate to the text messages contact. is there a way to put them into the same folder?

Posted by Hilary Kennedy on November 3, 2013 at 12:09 PM (CST)

Joining CD Tracks in iTunes 11

****** One hot tip here

Make sure you sort the tracks by the track number (the heading above the tracks i.e. Artist, Name etc…) click on the track # column heading to sort them in order, once in order the option will show up.

Posted by Peter Peterson on October 30, 2013 at 11:09 PM (CDT)

Editorial: It's Time To Fix Lightning Dock + Case Compatibility

Thank you for covering this. 

I have a house full of 30 pin iPhones/iPods/iPads and convenient speaker docks.  Everything works well at the moment, mostly the iHome id37, which will dock any with or without a case.  I’m dreading a refresh next year with lightning devices, because I’ll have to replace everything and I’ve yet to see something that is the same price convenience and features.  I’d be okay with buying lightning adapters, but they won’t work with a case.

Posted by slob on October 30, 2013 at 9:12 AM (CDT)

Using iMessage without iCloud

Good information. Thank you.

Posted by Scott St. Onge on October 30, 2013 at 5:32 AM (CDT)

Calendar info disappears after iCloud restore

Thank you for sharing!

I know there is also other program will be able to restore calendar from iPhone.

I have recover photos with myjad iTunes backup extractor. And I know it can also restore iPhone canlendar:)

Posted by Harryhenryhola on October 30, 2013 at 5:19 AM (CDT)

Remove old iCloud backup after restoring to a new iPhone

Hi. I have recently upgraded to an iphone5 as my wifi on my iphone4 doesnt work.

However, I can’t delete my photos from my phone as they are synced with iCloud and I can’t get on to iCloud because I don’t have wifi on my iPhone 4!

Help! What can I do?!

Posted by Leanne Samonini on October 29, 2013 at 7:43 PM (CDT)

Phone numbers for iMessage on an iPad and iPod touch

My sister recently wiped her iPad clean because she had forgotten her password. We now share an Apple ID account. She is now getting my text messages whenever she turns on iMessage from her iPod. How can I completely shut her down and be able to prevent her from getting my texts?

Posted by Hannah on October 27, 2013 at 5:34 AM (CDT)

Can't eject iPod nano without closing Firefox

Actually, I had this very problem with both iTunes and MediaMonkey, and it turned out to be caused by the RealDownloader plugin in Firefox. I did not have any iPods set to allow disk use. I found this out about RealDownloader after hours of internet research. As soon as I disabled that everything worked fine ahd I can eject my iPod with Firefox running. I have since switched to a better download plugin that does not cause this problem.

Posted by sallenmd on October 27, 2013 at 3:11 AM (CDT)

Transferring recorded videos from iPhone to PC

I have a new iphone5 S and I am trying to transfer a video to my PC.I didn’t want to pay for Quick Time 7 PRO so I sent it to DropBox to share…..but it takes a long,long time .....
Any other suggestions…?

Posted by Roberta Grant on October 26, 2013 at 11:39 PM (CDT)

Easing Your Transition To iOS 7

the new ios 7 update gave me CUSTOM ringtones in Calender (full song) until I acknowledged it and stopped it, then there was a further update ios7 ?? and I lost it??? whats going on here…it was fantastic…

Posted by Rose on October 26, 2013 at 8:02 PM (CDT)

Instant Expert: Secrets & Features of iOS 7.0

and now with ios7.03 all your apps are gone too. all the time you spent organizing your aps into folders are all gone. All your ‘sent’ mail and all other folders are all gone too. crap crap crap. Losing money here because of this stupid ‘upgrade’—how can anyone rely on this fickle minded os for doing business??? The ‘best’ part is…you cant even restore from a previously properly working back-up…..crap crap crap

Posted by malik on October 26, 2013 at 10:05 AM (CDT)

Instant Expert: Secrets & Features of iOS 7.0

The older iOs allowed one to clear the cache by double-tapping the home button.  but in the newer version i can’t..  How is the cache manually cleared with iOs7? thank you

Posted by tmtm on October 26, 2013 at 9:38 AM (CDT)

Removing Purchased Apps from iCloud

Figured it out for iOS7 devices. Hide the unwanted apps in iTunes on your Mac or PC as described. Then go to your iOS7 device. Go to settings and iTunes & Apps Store. Click on your Apple ID, which will bring up a menu. Click on Sign Out. Leave settings and reopen App Store app on your iOS7 device. Go to your purchase history, which will now be blank. Click on Sign In and reenter your information. All the apps that were persistent although you hid them are now GONE! This worked for my iPhone and iPad.

Posted by HiEyes on October 25, 2013 at 6:49 PM (CDT)

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