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Why do I have two separate conversations with the same person in Messages?

More simply, have each party go to “Send and Receive” in iMessage and FaceTime. Uncheck all the email addresses. You don’t need those checked, unless you’re sending iMessages via email. All you need checked is your phone number.

Posted by Spire on November 8, 2015 at 8:05 PM (CST)

Under the Radar: 10 'hidden' details about the new Apple TV

Another thing that I’ve discovered is that the Apple TV 4 can be operated by the older “silver” or “white” Apple Remote via the IR port. This is a problem if you still use those remotes with other nearby devices (e.g. Mac mini)...the ATV 4 provides no setting to unpair the remote. Therefore, any use of the older remote on the nearby device will simultaneously activate the ATV 4. This is a bug being repeatedly reported to Apple’s Feedback channel, but for now the only workaround is a strip of electrical tape on the front of the Apple TV 4 to cover the IR port.

Posted by David_SC on November 5, 2015 at 10:21 AM (CST)

Under the Radar: 10 'hidden' details about the new Apple TV

I’m an American living in Japan I went out and bought the 32gb model and found out as I was setting it up that Siri wasn’t working here, after calling Apple telling them that the function for Siri was not useable and that I chose English in the menu and it still wasn’t working, English is my main language they had know answers for me.  Apples own ad featured Siri in Japanese & in English publications I don’t know why I’m having this trouble. I searched to see if there was a Software Update and there wasn’t one. I’m still waiting for Apple to call me back and I’m getting pissed.  There was also one other problem I was getting stuttering problems from my homemade video’s when I used my 5s iPhone on my AppleTV. I don’t know what is causing these issues I also did a Web speed test that was ok any suggestion from anybody reading this.

Posted by Rock Singer on November 4, 2015 at 8:22 PM (CST)

Resuming incomplete iCloud backups

Solution ???

Posted by Bob on October 24, 2015 at 4:27 PM (CDT)

How do I share one iCloud Photo Library within a family?

Unfortunately sharing a single iCloud account for these things has always been little more than a workaround, and Apple generally assumes you’re only using one iCloud account per actual person, so as it ties more and more into syncing via iCloud, data like this will start getting unintentionally shared. This is similar to the incoming phone calls problem somebody reported elsewhere in these comments.
Unlike that issue, however, there’s no way to really turn off any shared call history. Similarly, many of the other new iOS 8 Handoff and Continuity features will also crop up from time to time – if you’re surfing a web page in Safari on your iPhone, for instance, your wife will see a “Safari” icon appearing on her lock screen, and you may also see options for sharing text messages, although like phone calls, these can at least be turned off in your Settings.

Posted by Jesse Hollington on October 7, 2015 at 6:41 AM (CDT)

How do I share one iCloud Photo Library within a family?

Yes, that’s a function of the new Handoff features that arrived in iOS 8, in fact, and have been tweaked a bit in iOS 9. The good news is that you should be able to choose which devices ring by going into your Phone preferences in the iOS Settings app and selecting Calls on Other Devices; you’ll see each other’s iPhones here, as well as any other iPads, iPods, or Macs that are signed into the same iCloud account, and you can turn off any devices that you don’t want calls from the current iPhone to ring on.

Posted by Jesse Hollington on October 7, 2015 at 6:36 AM (CDT)

How do I share one iCloud Photo Library within a family?

Before i bought my iphone 6, i was sharing 1 cloud account and 1 itunes account with all our family devices. that was our way to share family calendar, notes, photo stream, more..
since iphone 6, this option does not work anymore..
Both our Phone ring at the same time when we receive call.
so if my girl friend receive a call , my phone ring and i answer. same if people call me, it ring on our phone.
Apple support, told me it’s because we are using the same iCloud.

Posted by Marc on October 6, 2015 at 9:28 PM (CDT)

Instant Expert: Secrets & Features of iOS 9.0

I think it actually has to do with getting enough publishers on board for the special Apple News format so that there’s actually content available that goes beyond what people can simply see in Safari.
Apple still tends to be obsessive about these kinds of details, and prefers to hold an experience back rather than providing a sub-standard one.

Posted by Jesse Hollington on October 6, 2015 at 8:08 AM (CDT)

Instant Expert: Secrets & Features of iOS 9.0

Turns out that’s correct. Apple had originally planned to release the News app in the U.S., the U.K., and Australia, but for some reason the U.K. release has been held back. It will probably still be coming to the U.K. before it arrives anywhere else, however.

Posted by Jesse Hollington on October 6, 2015 at 8:07 AM (CDT)

Instant Expert: Secrets & Features of iOS 9.0

It is not available in many countries I guess (mine: India)
May be due to some copyright issues or something.

Posted by amitgb on October 6, 2015 at 7:20 AM (CDT)

Instant Expert: Secrets & Features of iOS 9.0

News app not available in uk in ios9

Posted by AJ Beckett on October 4, 2015 at 1:10 PM (CDT)

How do I share one iCloud Photo Library within a family?

Hi Jesse,
Your articles have been great in helping me understand and set up a shared primary Apple ID to use for iCloud and App Store between my wife and my iPhones and iPads, and personal secondary Apple ID for our iMessage and FaceTime. The main driver for setting this up was to have all our photos taken with our iPhones being automatically uploaded to the same Photo Stream (of the shared iCloud primary account) so that we could see/share each other’s photos throughout the day.
However, a significant side effect of this has been that our iPhone call histories have become shared too, such that I can see my wife’s incoming/outgoing/missed calls and vice versa. This has been a big source of hassle and not knowing who has actually called me (as opposed to calling my wife).
I have gone through the shared primary Apple ID settings as well as the individual Apple ID settings to ensure there are no misconfigurations. I have checked that for all the devices, they are logged into the shared primary Apple ID for iCloud (only for Photo Stream, everything else is turned off) and for the App Store. To me, everything seems like it has been set correctly, as per the instructions you outlined in your article.
Is this issue an unavoidable side effect of sharing a common Apple ID for Photo Stream and App Store? Reading on the forums, there seems to be many who militantly say that sharing an Apple ID is a big no-no, but to me I agree with your article and I can’t see why this cannot be technically done.
All the devices are on iOS 9, which I had hoped would fix the issue but it doesn’t appear so.

Posted by How Dee on September 29, 2015 at 7:51 AM (CDT)

Instant Expert: Secrets & Features of iOS 9.0

¡Muchas gracias!

Posted by sweetestbaboon on September 22, 2015 at 12:57 PM (CDT)

Instant Expert: Secrets & Features of iOS 9.0

The photo is from Yahoo Weather for the iPad, shown in landscape view. Set it up on your iPad and include New York in the locations you want to follow. They rotate sort of a stock group of photos so within a week or two it should show up. The source of the photo will be shown in the lower right hand corner.

Posted by R-Nano on September 22, 2015 at 12:45 PM (CDT)

Instant Expert: Secrets & Features of iOS 9.0

Thanks for a delightful write up.
Quick question- what’s the app/screen being shown on page 2, picture in picture foto - the one of NY showing the weather? Is it a weather app, a stock app, webpage or other entirely? I’m sure I should know, but I like the look of it & would love to get it if possible…
¡Muchas gracias!

Posted by sweetestbaboon on September 21, 2015 at 7:26 AM (CDT)

The Complete Guide to Apple TV Channels

Can i watch japanese TV ?

Posted by Mario Aprea on September 3, 2015 at 3:27 PM (CDT)

iOS 7: Incorrect display of Company-only contacts

Unless I misunderstand iOS Contacts, there is no way to display results of a search in Contacts by business name if there is also a first and/or last name entered in a given record.
And it’s very annoying.

Posted by Les Legato on September 3, 2015 at 10:59 AM (CDT)

How do I keep my iPhone calls from ringing on my Mac?

Yes that was the first thing to go. Then I decided to remove facetime completely, and paint over the camera lens with a silver pen.
What were the engineers at Apple thinking when they came up with such cruel jokes?

Posted by Smile it is almost Friday! on August 30, 2015 at 3:18 AM (CDT)

Opinion: The ‘Grand Experiment’ of shifting to Google Photos

Great blog, I jumped across to the app, and as I have used Picasa and web albums for some years, all of that was available on my phone within seconds.
Great app, Google.

Posted by justvic1 on August 24, 2015 at 3:28 PM (CDT)

The Complete Guide to Apple TV Channels

This is changing. New service is coming and its said that appleTV will be a part of it so stream all the games

Posted by TooBIG on July 30, 2015 at 3:51 PM (CDT)

Instant Expert: Secrets & Features of iTunes 12.2

Has anyone else noticed that you cannot rearrange apple music songs in the up next window, but you can rearrange your music around it? In the music app on the iPhone you CAN rearrange it just fine. I’m hoping this is going to be fixed in future upgrades.

Posted by ready1take1 on July 26, 2015 at 4:13 PM (CDT)

Restoring Text Messages from an iCloud Backup

If you have already backed up your iPhone data to iCloud, then you can choose to restore iPhone from iCloud when you found some parts of data are missing.

Posted by owotaye on July 23, 2015 at 4:59 AM (CDT)

Instant Expert: Secrets & Features of iTunes 12.2

Sadly, as far as I can tell, it’s gone—probably for good with the migration of iTunes Radio into Apple Music Radio.

Posted by Jesse Hollington on July 22, 2015 at 3:41 PM (CDT)

Instant Expert: Secrets & Features of iTunes 12.2

Where did the created station settings go!!! You used to be able to click a station (that was created from a song for instance), and set the variety and associated tracks for that station. There was a slider that said something like Hits, Variety, Explore or something similar.  Any idea if it’s gone for good or am I just missing it?

Posted by nillocr on July 22, 2015 at 1:09 AM (CDT)

Instant Expert: Secrets & Features of iOS 8.4 + Apple Music

Finally corrected the word “SONG” so I can stop looking like a second grader.  Thanks for the reply!  I hope that is one of the fixes.  The new Music app has made my playlists almost worthless without the ability to sort alphabetically.

Posted by Glenn Cashuric on July 16, 2015 at 3:14 PM (CDT)

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