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Can I turn off the app icons that appear in the bottom corner on the lock screen?

Q: Ever since I upgraded to iOS 8, my iPhone keeps popping up icons in the bottom left corner of the lock screen whenever I’m out. Things like Starbucks, the Apple Store, and my local supermarket’s ap…

Why do I have two separate conversations with the same person in Messages?

Q: I’ve been using Messages to text with my fiance almost since it first came out, and it’s always worked fine, but recently I noticed that I have two separate threads in Messages with his name on bot…

Can I transfer the existing version of an app to my new iPhone?

Q: I just got my girlfriend a new iPhone 6 as a birthday present a couple of weeks ago, but she’s been holding on to an older version of a game that she’s obsessed with (Threes) because she likes the …

How do I quickly erase all of the contacts on my old iPhone?

Q: Hi. I’m actively using my new iPhone 6 and want to delete everything from my old iPhone 5. How do I delete all of my contacts at once on the 5? A: There are actually two separate questions here, s…

How do I disassociate my phone number from iMessage?

Q:  How do I disassociate my phone number from iMessage? I recently broke my hand-me-down iPhone 4S mid-contract and I’ve had to revert back to using an old cell phone. Now when friends with iPhones (…

How do I stop Siri from randomly waking up?

Q: Help! My new iPhone 6 is driving me nuts! I plug my iPhone in near my bed, and for some reason Siri keeps waking up randomly and asking me what I want. It only seems to do this when I’m in bed, whi…

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