Backstage: Good and bad news for Sony PSP owners
The good news is that our friends at PSPWorld are already putting up cool reviews and news of all things Playstation Portable, including some really helpful articles on PSP usage and a contest to win a free PSP. Their editors weathered the midnight launch of the PSP last evening, and have been adding all sorts of interesting tidbits today on the new portable games console.
Bad news? Well, take a look at the currently 23-page “Dead/Stuck Pixel Thread” on Sony’s official PlayStation web site, where people are posting messages such as this one:
“Well, kind of funny they changed my thread name to no longer include the word “Offiicial”...
Well, my PSP officially has 12 dead pixels, no joke.
**bleep** you Sony. Now my EB is saying that they won’t take back my PSP without an extended service plan since Sony says it’s not covered under warranty… and the reason I bought it at EB is so I could easily exchange it. What bull**bleep**.”
“Well I just got my PSP this morning and the first thing I noticed when I turned it on was 14 dead pixels. Some where white the others were black. After just browsing through the system the white dead pixels came back to life and now I just have 6 dead black pixels. One which is right in the middle. Really annoying.”
“I probably would hold on to mine. But it is definately going back. At first I noticed just 1 dead pixel. It was kind of funny, I noticed it when playing a game that had fairly faint colors. It was obvious when the screen got dark though, however, then I noticed a funky ‘s’ shaped thing in the bottom corner. ... Everyone is shelling out $$ for these devices and you expect quality. As far as only limiting returns to certain numbers of dead pixels, thats a bit out of the question. One dead pixel in the center of the screen is much more noticeable than one in the extreme corner. It won’t surprise me if later shipments have less problems as I’m sure Sony was rushing this shipment.”
As we mentioned, quality control on these PSPs - unfortunately, like too many Sony products these days - is really unimpressive. Repeating what they pulled in Japan, Sony told US retailers only a day or two before launch that they would not let warranty claims be brought for dead pixels, so all of the people with prepaid, locked-in pre-orders basically were screwed if their machines had problems like the poor guys above. Some stores are charging $25-30 for the privilege of returning a system with pixel problems. Great.
And these folks haven’t even waited a month to see whether more pixels turn up dead, as happened with our Japanese unit. (We started with a totally perfect screen, which over time has developed around 7 dead pixels.) As the screens in the Japanese and US units appear to be the same, this’ll surely be happening to people in the US, too.
Will Apple be able to avoid this on the inevitable video-ish iPod of the Future? Probably. Apple’s LCD displays are generally excellent. That’s why I bought an Apple 20” Cinema Display last month - because of the quality. It’s just a shame that one-time TV world-beater Sony can’t compete on quite the same level any more.
If you have a comment, news tip, advertising inquiry, or coverage request, a question about iPods or accessories, or if you sell or market products, read iLounge's Comments + Questions policies before posting, and fully identify yourself if you do. We will delete comments containing advertising, astroturfing, trolling, personal attacks, offensive language, or other objectionable content, then ban and/or publicly identify violators. Wondering why we're talking about something other than iPods? Check the Archives: Backstage has been here and kicking it since 2004.
- iLounge Weekly coming Monday, subscribe now
- Cook: Apple Watch ‘designed to be able to replace car keys’
- Apple again under fire as Ericsson escalates legal action
- Apple announces ‘Spring Forward’ event for March 9
- Brikk unveils opulent Apple Watch line priced up to $75,000
- Apple Maps adds new third-party data providers
- Apple ordered to pay $532.9m in iTunes patent infringement case
- Apple reportedly streamlining Genius Bar experience
- Report: Apple acquires Camel Audio
- VISA ‘tokenization’ may speed Apple Pay EU deployment
- Mobile Home Siri remote
- Olloclip Macro 3-in-1 Lens, Telephoto + CPL Lens for iPhone 6 and iPhone 6 Plus
- ExoLens Professional Photography System for iPhone 6
- Incipio offGRID Shine for iPhone 6
- Seidio Obex for iPhone 6
- RooCase GlacialTough for iPhone 6 Plus, VersaTough for iPhone 6 + 6 Plus
- CM4 Q Card Case for iPhone 6 and iPhone 6 Plus
- iWalk Extreme Trio 10,000 Universal Battery
- NewerTech NuGuard KX for iPhone 6 and iPhone 6 Plus
- Incipio Clarion and Faraday for iPad Air 2
- How do I quickly erase all of the contacts on my old iPhone?
- How do I disassociate my phone number from iMessage?
- How do I stop Siri from randomly waking up?
- How do I cancel a print job on iOS?
- How do I make my camera LED flash when my iPhone rings?
- How do I re-sync contacts to my vehicle after switching to a new iPhone?
- How do I move away from a shared Apple ID for iMessage?
- How do I consolidate iTunes purchases into a single account?
- How can I more easily Handoff a web page from my Mac to my iPhone?
- What can I actually share with Family Sharing in iOS 8?