Why won’t all of my music files transfer into iTunes?

Frequently Asked Questions (FAQs)

Even if you’ve used both “Add a song�? and “Add a file,�? there are cases when not all of your songs will transfer. There are some file formats that iTunes simply refuses to acknowledge.

If the song in question is in an unsupported format like Ogg Vorbis, FLAC, Protected Windows Media Audio, or Real Audio, you’ll have a problem. However, if the song is encoded in unprotected Windows Media Audio, iTunes will import it, converting it on-the-fly to either MP3 or AAC.

How should you proceed? You’ll need to use another program to either (1) convert the audio into a format that iTunes will accept (mp3, AAC, Apple Lossless, AIFF, WAV, etc.), or (2) burn the offending files to an audio CD so that iTunes can import them on its own.

Next: How can I remove missing tracks (with exclamation point icons)?

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Frequently Asked Questions (FAQs)