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Classic iPod owners’ frustration with Apple makes headlines

  • May 1, 2003

The Register has picked up the story of Classic iPod owners’ frustration with Apple’s decision not to release iPod 2.0 firmware for Classic iPods. Included in the story is Apple’s heavy-handed policy of deleting any posts to their message board that mentioned the problem in something less than a positive light.

“To make matters worse, a number of Reg readers claim Apple has been deleting posts from grumbling iPod users. If true - and we should say we had no trouble finding disgruntled user comments - it’s hardly a method guaranteed to calm the fevered brows, but Apple has taken such an arguably arrogant stance before. So have other manufacturers, for that matter.

So we asked Apple to clarify Gayle’s posting. Unfortunately, it has not responded to our request. Apple has since posted this KnowledgeBase posting which lists the many differences between versions 1.3 and 2.0 of the software.

That leaves us with little choice but to assume the motive for not upgrading older iPods to 2.0 is more commercial rather than technical. Sure, Apple has a right to make such a move, and it’s by no means unique in doing so, but it could have approached the matter with rather more tact and honesty than it appears to have done.”

(Thanks to iLounge forums member dan131 for the link.)

French Mac Site Posts New iPod Photos

  • May 1, 2003

MacBidouille has posted several photos of a new iPod sent in by reader Emmanuel who was lucky enough to have already gotten one.

“Billboard: Apple Sells 275,000 Songs in First 18 Hours”

  • May 1, 2003

O’Gradys Powerpage has posted a story from the Billboard Daily Bulletin fax reporting that Apple’s iTunes Music Store sold an estimated 275,000 songs at .99 cents each in the first 18 hours.

“Observers are calling the launch of Apple Computer’s digital music service the iTunes Music Store an overwhelming success. The service, which went live Monday, sold an estimated 275,000 tracks at 99 cents apiece in its first 18 hours, according to major-label sources. The feat is especially remarkable when considering that the offering is available only to the limited universe of users of Apple computers. The launch thereby sets the stage for a race between a host of media and technology companies to create and effectively promote similar services for the much bigger Microsoft-equipped PC market.”

WSJ: Apple’s iPod Raises Bar For Digital Music Players

  • May 1, 2003

Wall Street Journal columnist Walter Mossberg reviews the new iPod.

“I’ve been testing the new iPod for several days, using a wide variety of music from different sources. I find it to be even better designed and easier to use than the original model. I can still recommend it highly, as I did the first version.”

WSJ: Apple’s New Service Beats Illegal Free Sites

  • May 1, 2003

Wall Street Journal columnist Walter Mossberg reviews the iTunes Music Store.

“But, this week, Apple Computer launched the first really useful, and enjoyable, legal music service, the iTunes Music Store (www.applemusic.com). It’s an enormous step forward, and the first online music service I can recommend.”

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