Blue Raven has introduced its new Mail-In Service and Repair Kits for the iPod and iPhone. The Kits are designed to offer a flat-rate for iPod and iPhone service and repairs so consumers know the cost up front. Each kit includes a pre-paid shipping label and a box to mail the product to Blue Raven for repair; the company is promising a three-day turnaround on repairs, and will return the device by way of a two-day freight service. In addition, both iPod and iPhone service includes a free battery replacement. “This service greatly simplifies the iPod/iPhone repair process, making it incredibly easy and fast for consumers to repair out-of-warranty iPods and iPhones,” said Blue Raven’s President Glen Kashgegian. “Blue Raven has been repairing MP3 players, including iPods, since they were first launched, and have the most experience with repairs and spare parts. This service covers everything, short of user abuse, to provide the consumer with essentially a like-new iPod for much less time and money than the alternatives.” Three different versions of the Mail-in Service and Repair Kits will be offered, including the iPod Service and Repair Kit for $130, the factory iPod Replacement Battery Kit for $60, and the iPhone Cracked Screen Repair Kit for $130. The iPod repair kits are available now at national retailers; the iPhone kit will be available in January.
Fastmac has expanded its “Just Say No To Crack” iPod rehab service to include Apple’s iPod nano (with video) and iPod classic. The program offers repair and replacement of scratched or cracked iPod LCD screens, either as a Do It Yourself (DIY) kit with tools and instructional videos, or via a same-day mail order service provided by Fastmac directly. The service uses only Apple original parts to guarantee quality as well as fit and compatibility. DIY kits for the iPod nano and iPod classic are priced at $50 and $60, respectively, while the 24-hour installation service is available for an additional $40.
Fastmac has expanded its “Just Say No To Crack” iPod rehab service to include Apple’s second-generation iPod nano. The program offers repair and replacement of scratched or cracked iPod LCD screens, either as a Do It Yourself (DIY) kit with tools and instructional videos, or via a same-day mail order service provided by Fastmac directly. The DIY kit is priced at $50, while the 24-hour installation service adds an additional $40.
Fastmac has expanded its “Just Say No To Crack” iPod LCD program to include service for iPod minis. The service, which offers same-day iPod LCD screen replacements, is already available for 4G and 5G iPods and iPod nanos. The program offers repair and replacement of scratched or cracked iPod LCD screens, either as a Do It Yourself (DIY) kit with tools and instructional videos, or via a same-day mail service. Fastmac uses only Apple original parts to “guarantee quality as well as fit and compatibility.” Prices start at $30.
Fastmac has expanded its “Just Say No To Crack” iPod repair service to include same-day LCD display replacements for fourth-generation iPods. Already available for fifth-generation iPods and iPod nanos, the repair service offers replacement of scratched or cracked iPod screens, either as a do-it-yourself kit with tools and instructional videos, or via a $39.95 same-day mail order installation service provided by Fastmac directly. 5G iPod screens cost $49.95, iPod nano screens cost $39.95, and 4G iPod screens cost $29.99.
iPodJuice has added battery replacement kits for fifth-generation iPods. The company is offering a 550 mAh battery ($24) for 30GB iPod models and an 850 mAh battery ($28) for 60GB and 80GB models. iPodJuice also offers the batteries in complete replacement kits—with an iOpener installation tool, mini screwdriver, and detailed color instructions—for $5 more. You can also send your iPod into iPodJuice to have their technicians perform the battery replacement for as little as $20. In most cases, batteries are replaced the same day that they are received and shipped back to the customer on the following business day, according to the company.
Fastmac today announced its new “Just Say No To Crack” iPod rehab program featuring same day LCD replacements for iPod 5Gs & nanos. The new program offers repair and replacement of scratched or cracked iPod LCD screens, either as a Do It Yourself (DIY) kit with tools & instructional videos, or via a same day mail order service provided by Fastmac directly. According to Fastmac, the program uses only Apple original parts to guarantee quality, fit and compatibility, and is available now with special introductory pricing that starts at $39.95. Each screen carries a 1-year warranty and a 30-day money back guarantee.
iPodResQ has begun offering its full line of services and repairs for the second-generation iPod nano line. iPodResQ, which offers next-day turnaround and nationwide pickup and delivery, said it carries a full-line of 2G nano repair parts, including batteries and LCD screens. Their service begins with packaging material that is delivered to the customer’s doorstep overnight, which is then picked up for overnight delivery back to the iPodResQ service center. iPodResQ will receive the nano, perform a diagnosis the same day, and contact the customer to discuss the repair.
Digital Lifestyle Outfitters has announced its Care Kit for iPod, a surface restoration and daily cleaning product for iPods. The $30 kit includes three cleaning solutions with separate cloths for heavy scratch removal, fine scratch removal, and daily cleaning. “The DLO Care Kit brings back that like-new look to your iPod,” says DLO. “The full 3-step process can restore a heavily-worn or lightly scratched iPod or iPod nano to its previous glory.”
Apple has added a new online support service that aims to solve common iPod problems using one of five recommended solutions—Reset, Retry, Restart, Reinstall, or Restore. Called “The Five Rs Assistant,” the automated service walks you through the steps to fix an ailing iPod until one of the “Five Rs” works for you. In addition, Apple has also updated its iPod+iTunes Service & Support page.
Newer Technology has introduced the NuPower 1350mAh Lithium-Polymer replacement battery for the 40GB fourth-generation iPod and all iPod Photo models. The NuPower 1350mAh is the highest capacity replacement battery ever for the fourth-generation iPod, and delivers up to 150% more run time than the original stock battery. It is priced at $30 and comes with non-abrasive nylon installation tools and free, online step-by-step installation videos.
iFixit, a company known for its do-it-yourself Mac computer repair guides, has posted a series of free iPod disassembly guides online. iFixit has also announced a large iPod parts store with over 100 parts and upgrades. iFixit has guides covering first through fifth generation iPods, the iPod mini, the iPod shuffle, and iPod nano.
Sonnet Technologies has reduced prices on its line of high-capacity replacement iPod batteries. The company is now offering batteries for first through fourth generation iPods and iPod minis for $20—a reduction of $10 to $20. Each battery “provides significantly longer playtime than the original battery it replaces,” and comes packaged with all of the necessary tools to open the iPod case and replace the battery, as well as a CD-ROM with installation instruction videos.
ColorEnvy has announced an iPod front-panel refurbishing service. “Do you have a badly scratched front panel, can’t watch videos or view your pictures? ColorEnvy can get rid of those nasty scratches on your iPod and make the front panel look like new again,” says the company. “ColorEnvy uses the latest technology and newest techniques to apply a flawless finish to your iPods front panel… we will remove the scratches and apply a scratch resistant coating to keep it looking new.” The refurbishing service costs $20.
Newer Technology has introduced the NewerTech Clean and Polish Kit, which is designed to remove scratches and restore color to used iPods, iBooks, and other plastic computer components. The $18 kit includes a Heavy Scratch Remover solution, Fine Scratch Remover solution, and Plastic Clean and Shine protection polish. A polishing cloth and step-by-step instructions are also included.
“The NewerTech Clean and Polish Kit utilizes advanced chemistry bonds to remove heavy scratches, abrasions, fine marks and delicate cuts from virtually all plastics and acrylic surfaces without unsightly filling,” says the company. “The scratch remover elements also restore faded and discolored plastic. A state-of-the-art, Level 3 plastic polish leaves a lustrous shine that resists fogging, repels dust, resists fingerprint marks, and eliminates static.”
iPodResQ today announced that it is now offering an iPod nano high-capacity battery upgrade service. The company said it will install a new battery that offers an approximate 10% increase in play time for $64. The service includes a custom “iBox
An Other World Computing manager showed off his battery upgrading skills at this year’s Macworld Conference and Expo by replacing iPod batteries while blindfolded on the show floor.
“Nobody could come close to topping the standing room only crowds generated by Jamie Dresser, Product Manager and New Product Development,” said OWC. “With his eyes completely covered with a seamless blackout blindfold, Dresser took iPods from audience members and went through the intricate technical process of opening the iPod casing without damage, removing the fading manufacture’s battery, installing a higher capacity NewerTech NuPower replacement battery, and sealing the casing to a like-new appearance in perfect working order.”
Applesauce Polish, which makes a microfinishing product for the iPod, has announced the “Most-Abused iPod Giveaway” as part of its participation at this week’s Macworld Expo in San Francisco. Anyone who stops by its booth with an iPod in bad shape will be eligible for the grand prize drawing of a 4GB iPod nano to be held Friday, January 13 in the Apple Specialist Theater in Booth 2225 at 3:30 p.m. Applesauce Polish will also be showing off its Scratch Removal Kit for iPod, which “restores the shine and removes scratches from the plastic front and display, and the metal backing of all iPod models.”
PodShop is now offering a new version of its iDrops, the all-in-one cleaning, polishing, and scratch removing solution designed for use on the plastic surfaces of Apple’s iPod and select Macs. The new iDrops feature improvements throughout the entire product, including updated iDrops solution, bottle, dropper, and label. The iDrops sell for $15. PodShop also announced today that they will be offering free worldwide shipping through December 21st.
Apple’s flagship retail store in Tokyo’s Ginza shopping district recently opened up an iPod Bar. Similar to the Genius Bars at Apple Stores, the iPod Bar offers customers iPod help and technical support at a friendly walk-up bar area. Gadget blog Gizmodo has photos of the new iPod Bar and comments: “I imagine the iPod Bar staff are basically logo-t-shirted, restart-button-combination-pushing monkeys, since most common iPod problems (frozen/won’t turn on, etc.) can be fixed in this way apart from serious hardware-related problems.”