- March 3, 2005
NewerTech and Other World Computing today introduced a new high-capacity replacement battery for all fourth-generation iPods. The $25.99 NewerTech NuPower 4G 750mAh battery “offers the maximum capacity possible with 20 percent more capacity than the factory-installed battery shipped with 4G iPod models,” according to the companies. Non-scratch installation tools and instructions are included with the battery.
Also available are NewerTech’s 2100mAh and 1800mAh iPod batteries, which offer up to 70 percent more capacity for first and second-generation models, and the 850mAh iPod battery, which offers 30 percent more capacity for third-generation models.
- February 17, 2005
In order to keep our readers aware of a number of recently “fixed” or removed-from-market iPod products, iLounge has compiled this list of accessories that have recently been fixed or removed from the market entirely. We commend the companies listed below for responding to the issues that have been identified with their accessories.
Digital Lifestyle Outfitters (DLO) recently informed iLounge that the battery leak issue identified in its iBoom boombox has now been fixed in shipping models. iBoom boxes marked as iPod photo compatible include the battery fix.
Incase has released a new version of its Incase Charger that addresses audio problems that uncovered in our review of the product. As noted in our updated review, we found the audio output of the new version to be “dramatically improved from its predecessor, and overall more than satisfactory.”
Gadget Accessories has confirmed to iLounge that its 3-in-1 Charger exhibits iPod-damaging potential and has been withdrawn from the market temporarily. “We are working with Apple directly at this time for our connectors to be Apple authorized connectors,” the company said. “In the meantime in light of the comments posted on your site we have removed the 3-in-1 Charger for now from our site until we get the OK from Apple.”
Macally has responded to iLounge reader concerns about issues with the first run of the company’s PodWave accessory. Macally said it has fixed the problems and created a more powerful, cleaner version, which is discussed as Version 2 in iLounge’s updated review.
JBL has confirmed that “a very few customers (currently fewer than 1%)” have experienced a volume control problem with the JBL On Stage. The company states on its website: “We are offering to replace your JBL On Stage at no cost to you except for the shipping cost to our warehouse (we will pay return shipping), should you have a JBL On Stage with a defective chip.”
XtremeMac said it has remedied sound quality issues found in certain of the initial production run of its AirPlay FM transmitter. The company acknowledged that a small number of the accessories had defects. In the comments of our review, XtremeMac CEO Gary Bart explained the problem in detail and said his company “will gladly replace any unit that is found to be defective, at our expense.”
- December 16, 2004
TechRestore has launched a new repair and upgrade program for iPods. The new program, iPodRestore, provides 24-hour turnaround on service from locations worldwide. “The Full-Restore program ($29) starts with a phone call to 1-877-For-iPod or a visit to TechRestore.com. Once a repair is scheduled, a RestoreBox is sent via overnight courier to the customers home, office or school where their iPod is picked up and brought back overnight to TechRestore. Within 24-hours of receipt, the customer is contacted with a complete diagnosis and a repair price for their approval. The repair is completed the same day and the iPod is sent back to the customer’s location via overnight courier.”
- November 11, 2004
PodShop today announced iDrops, an all-in-one product for cleaning, polishing, protecting, and removing scratches from all models of Apple’s iPod. The $14.95 product can also be used with the iBook, eMac, and iMac G3 and G5. iDrops come in a 1.7-ounce bottle of “liquid health” featuring a medicine dropper top, allowing easy, mess-free use for repairing and restoring the acrylic portion of your blemished, scuffed, or scratched Apple product. In related news, PodShop has also lowered the shipping cost of PodHolder, the company’s $9.95 clear acrylic stand/display product, to $1.95.
- November 2, 2004
As first noted in the comments of an iLounge news item, the audio defect found in Apple’s fourth-generation iPod and iPod Photo is apparently caused mostly by third-party headphones/earbuds that have a metal base around the headphone plug. When the metal base comes in contact with the metal case of the iPod, the static and hard drive accessing noises can be heard.
Several readers have provided temporary fixes for the issue. One reader suggests using a small piece of plastic wrap between the headphone plug and iPod, while another has had luck with a tiny teflon washer. Others have simply used scotch tape. Basically, any insulating material that can fit between (and around) the plug and the top of the iPod will work as long as it does not conduct electricity.
- October 20, 2004
The first independent iPod repair service has launched in the UK. “At UK iPod repairs we offer a quick affordable repair service for all generations of Apple’s iPod, If you have a smashed or broken LCD screen or want a high capacity battery we can fit a replacment and have your iPod back to you within 48 Hours! We also repair broken iPod headphone sockets and FireWire ports, replace dead hard disk drives, fix non-responding scroll wheels and buttons.”
- August 3, 2004
ResQ Systems, LLC announced today that their iPodResQ 24-Hour Nationwide iPod repair program is now supporting the new 4th generation 20GB and 40GB iPod™.
iPodResQ is the only service of its kind offering 24-hour turnaround on repairs and nationwide, overnight pickup & delivery at the user’s location. The service is now stocking parts and performing repairs on 4th generation iPod models.
- June 17, 2004
The Think Different Store is giving away two Exhibit Guest Passes to Macworld Expo Boston every day. You and a friend will gain free exhibit hall admission for the entire Expo. That’s a $35 value! The Expo will be held July, 12-15 at the Boston Convention Center. Many of your favorite Mac vendors will be there, including us! We’d love to see you so be sure to pay us a visit at the Think Different Store Booth (# to be announced). If you live in or around Boston, or just plan to be in the area in July, enter to win free VIP passes at www.thinkdifferentstore.com/contest.
- April 23, 2004
MacFixit has compiled a list of all their past iPod and iPod mini troubleshooting articles to help those in need. Some areas covered include iSight interference, batteries, iPod mini audiobook issues, Applecare for iPod, cracked LCD screens and more.
- March 29, 2004
iPodMods.com is offering several iPod related repair and modification services, including screen replacement ($85), battery replacement ($40), general repair ($20 general repair diagnostic), harddrive backup (5 gigs for $5), replacement HD ribbon cables ($25). “iPodMods has been doing repairs of iPods and many other different small electronics for over 3 years. They have opened the doors to the public and would like to help out iPod owners across the globe with their top notch support. They offer a wide variety of parts for most models and do repairs on ALL iPod types.”
- February 14, 2004
“Small Dog Electronics now offers replacement batteries for both the original and 3rd generation (slim) iPods. These batteries have the same capacity as the original batteries and are available in both kit form for do-it-yourselfers and as an installed product if you send your iPod to Small Dog. These are the best values in iPod batteries available!
Dawn and Troy are working on our instruction sheet and we have bought the ideal tool to open your iPod, so our kit will include the tool and an illustrated instruction sheet. I just replaced the battery in a 20GB iPod and the whole process took me about 5 minutes. I know that
everyone is not ready to open their iPods and replace the battery so we offer the batteries with installation service included for $20 more.”
- January 17, 2004
In the February issue of Macworld (UK) there is a news item about the ongoing battery replacement issue.
“Apple Europe has confirmed that it will offer Europe’s iPod owners battery replacement and AppleCare packages “soon”, following its move to do so in the US last year. Online campaigners have criticised the usable life of Apple’s music player, complaining that its battery last just 18 months. This allegation is open to question, but Apple is responding to meet its users’ needs, the company’s moves suggest.
Apple’s European PR manager Alan Hely exclusively told Macworld: “The iPod Out-of-Warranty Battery Replacement Program recently launched in the US will soon be launched in Europe. So to will AppleCare for iPod. “The move means readers who bought an iPod last Christmas can protect their music players. UK and European iPod owners will be able to use the battery replacement service “should they experience a depleted battery”.
As with any Apple Protection Plan, AppleCare for iPod will be available for iPod customers within their one-year limited warranty. This means “customers can protect their iPod by buying AppleCare for iPod at a later time when it becomes available in Europe”, Hely said. European pricing has not yet been announced. “
- September 30, 2003
One of our forum members is offering his services for the repair of iPods.