Apple is facing some early challenges in getting its iAd mobile advertising network up and running, according to a new report. Citing unnamed ad executives, the Wall Street Journal reports that some ad campaigns are experiencing delays due to Apple’s tight control over the creative process and the agencies’ learning curves. The report claims that the creation of iAds is taking from eight to ten weeks, or longer than normal for typical mobile ads, and the building of the actual ads, which is currently being handled by Apple, is sometimes taking two weeks longer than expected. Of the 17 iAd launch partners named by Apple, only ads from Unilever and Nissan were running for much of July; Citigroup, Disney, and J.C. Penney have since launched iAd campaigns with more companies to follow. Notably, one named launch partner—Chanel SA—is now saying it has no iAd campaigns planned at this time. A recent report claimed that early advertisers and developers are nonetheless pleased with iAd’s early performance; Apple recently added new functionality to iAd allowing developers to sell apps directly from within iAds, helping the company to fill iAd slots.
An Apple manager has been arrested and accused of accepting kickback payments from iPod and iPhone accessory suppliers. The San Jose Mercury News reports that Paul Shin Devine, a global supply manager with Apple, along with Andrew Ang of Singapore, were named in a grand jury indictment for wire fraud, money laundering, and kickbacks. According to the report, the scheme saw Devine share confidential information from Apple with the suppliers, which used the information to negotiate favorable contracts with Apple. In return, the suppliers gave Devine monetary kickbacks, which were routed through U.S. and foreign bank accounts, plus a front company. Devine is currently being held by the U.S. Marshals Service; Apple has filed a separate civil suit against Devine, claiming he received more than $1 million in “payments, kickbacks and bribes” over several years. “Apple is committed to the highest ethical standards in the way we do business,” said Apple spokesman Steve Dowling. “We have zero tolerance for dishonest behavior inside or outside the company.”
Update: According to Macworld UK, China’s Kaeder Electronics, South Korea’s Cresyn, and Singapore’s Jin Li Mould Manufacturing were all involved in the kickback scheme, along with three other suppliers; none of the three named suppliers has yet commented on the case.
Following news from earlier this week on a hidden volume shutter button feature in the Camera+ app, it appears that Apple may now be cracking down on other iPhone camera applications that have employed similar features. In a post on Tap tap tap’s blog explaining how its Camera+ update was initially rejected by Apple, developer John Casasanta noted that there were other camera apps that “make use of the volume buttons for snapping photos” but that Apple advised him that these likely “slipped through the review cracks” as a result of developers intentionally omitting the feature from descriptions and screenshots. Tap tap tap was forced to remove the volume button shutter feature from Camera+ but later revealed via Twitter that the feature was still hidden away within the app and described how to enable it. Camera+ was subsequently removed from the App Store, presumably for violating the terms of Apple’s Developer Agreement.
Today, another iOS developer, KendiTech, released an update to its Camera Zoom 2 app with release notes indicating that it had “Removed [the] Volume Button Shutter feature.” It is unclear whether this removal was precipitated by a specific request from Apple or whether the developer chose to be proactive in removing this feature as a result of the demise of Camera+.
Citing precedent with Apple’s approach to LED flashlight apps, which were originally banned from the App Store for a similar reason, Casasanta has submitted a feature request to Apple to allow for the hardware volume controls to be used for other purposes and encourages users to send feedback to Apple to attempt to pressure the company to change its policy.
Apple’s new iAd mobile advertising platform is pleasing early partners on both sides, according to a Los Angeles Times report. Application developers, including Dictionary.com and CBS Mobile, told the paper that iAd is allowing them to charge more for ad space in their applications — a 177% increase in Dictionary.com’s case. Meanwhile, advertisers like Nissan and Unilever report that their initial ads are attracting more users and holding their attention for a longer period of time. “We feel pretty strongly that this is the way to capitalize on where the mobile Web is heading,” said Chad Jacoby, a senior manager of Nissan’s media operations. “What iAd promises is the most progressive thing I’ve seen to date” in digital advertising. Rob Master, the North American media director for Unilever — which ran an iAd for its men’s line of Dove hygiene products — said the company’s iAd resulted in a double-digit percentage of users seeking more information about the product. “The ad served to help rally the organization at large” to the possibility of iAd advertising, he said. “And now that we’ve been through one, the amount of time and team dedicated [to producing an ad] drops dramatically.” Apple began rolling out its iAd platform on July 1.
Apple has released iOS 4.0.2 for the iPhone 3G, 3GS, 4, second-, and third-generation iPod touch, as well as iOS 3.2.2 for the iPad. According to Apple’s release notes, both releases patch a “security vulnerability associated with viewing malicious PDF files.” Apple recently came under fire for the security hole, which could result in a hacker gaining administrator access to the device. iOS 4.0.2 and 3.2.2 are available now through the Update function in iTunes.
Updated: One iLounge editor has noticed an uptick in reported iPhone 4 signal strength since installing iOS 4.0.2 software. Under 4.0.0, the iPhone reported 4-5 bars of strength, falling to 2-3 bars when 4.0.1 was installed. The same iPhone 4 now shows 3-4 bars of strength, suggesting that something may have changed again in Apple’s bar-displaying algorithm. If you’ve noticed a change, or no change, please let us know in the comments to this article.
Apple has launched a new replacement program for potentially troublesome first-generation iPod nano units in Japan. Following another rash of overheating incidents, the Japanese Ministry of Economy, Trade and Industry (METI) told Apple last week that it must post an “easy to understand” statement on its website explaining how users of first-generation iPod nano can receive a replacement battery. Apple seems to have gone one step further, and is offering full replacements for any units that overheat. “We’ve worked closely with METI to make sure first-generation iPod nano customers who are concerned with their battery have the latest information,” U.S.-based Apple spokesman Tom Neumayr told Reuters. Apple faced a similar situation in 2008, during which it blamed the problem on faulty batteries from a single supplier and offered to replace the batteries of affected, or even concerned, customers.
The European Commission has joined the FTC in probing Apple’s iOS developer policies, according to a new report. Citing an anonymous source, the New York Post reports that the European body is investigating whether Apple’s decision to bar iOS developers from using other companies’ tools to developer software is harming competition. Also at issue is Apple’s decision to ban Adobe’s Flash technology from its iOS devices. According to the report, the investigation could last another four to six months. [via Mac Rumors]
Apple has gained an exclusive license to use unique, amorphous metal alloys created by Liquidmetal Technologies. The deal, revealed in an SEC filing and reported by AppleInsider, gives Apple “a perpetual, worldwide, fully-paid, exclusive license to commercial such intellectual property in the field of electronic products in exchange for a license fee.” The alloys feature an amorphous, non-crystalline structure that gives them a greater strength than comparable aluminum or titanium alloys, or even stainless steel, while offering a scratch and corrosion-resistant exterior. Liquidmetal also licenses its alloys to defense contractors, sports equipment manufacturers and medical suppliers.
Mark Papermaster, Apple’s Senior Vice President of Devices Hardware Engineering, has left the company following a number of highly publicized stumbles with the iPhone 4 launch. The New York Times, which broke the story, reports that it is not clear if Papermaster quit or was asked to leave; Papermaster has until this point declined to comment. Apple spokesman Steve Dowling told the NYT that Papermaster “is leaving the company and Bob Mansfield, senior vice president of Macintosh hardware engineering, is assuming his responsibilities,” while adding that Mansfield already oversees several iPhone-related technologies, including the A4 chip, the retina display, and touch screens.
In a separate report, the Wall Street Journal suggests that the reasons for Papermaster’s departure went beyond the iPhone 4, however. Citing people familiar with Papermaster’s situation, the report says his departure was driven by a “broader cultural incompatibility.” It also claims that Papermaster had lost the confidence of Apple CEO Steve Jobs “months ago” and hadn’t been involved in the decision-making process for some time. Papermaster was announced as a replacement for “father of the iPod” Tony Fadell in late 2008, but didn’t actually start working for Apple until April 2009 due to a lawsuit by ex-employer IBM.
A newly published Apple patent application is causing controversy online as it contains a screen illustration that is very similar to the interface of a third-party iOS application. The patent application, titled “Systems And Methods For Accessing Travel Services Using A Portable Electronic Device,” describes an app offering services such as “reserving a travel itinerary, checking-in remotely for a reservation, providing airport information, providing for social networking, obtaining dining or entertainment during travel, controlling and requesting cabin services, providing arrival notifications to third parties,” and “providing destination location information.”
The issue stems from figure 6 of the patent application, which contains an illustration of a screen virtually identical to the main interface of WhereTo? from FutureTap. As the app has been available since day one of the App Store and the application was filed in December 2009, it is unlikely that Apple didn’t know of WhereTo? prior to the filing—in fact, the app’s name appears in the illustration. “At first, we couldn’t believe what we saw and felt it can’t be true that someone else is filing a patent including a 1:1 copy of our start screen. Things would be way easier of course if that ‘someone else’ would be really an exterior ‘someone else.’ Unfortunately, that’s not the case,” said Ortwin Gentz of FutureTap. “We’re faced with a situation where we’ve to fear that our primary business partner is trying to ‘steal’ our idea and design.” While the text of the patent application doesn’t completely overlap with the idea and purpose of the WhereTo? app, its very appearance in an Apple patent application without prior notice or warning is cause for concern; Apple has yet to comment on the matter.
Apple has updated the iPad App Store to add its Genius Recommendations feature for iPad apps. Introduced to the iPhone and iPod touch App Store last year in iOS 3.1, the Genius for Apps feature for the iPad provides personalized recommendations on additional apps that users may be interested in based on their existing purchases, installed apps and how often and how long existing apps are used for. As with the Genius feature in iTunes and on the other iOS devices, users must specifically opt-in within the iPad App Store application to enable Genius for Apps on their device and agree to additional Terms of Service. Notably, the Terms of Service indicate that Apple will anonymously collect information related to the applications installed on a users’ device, including time spent with each application and the number of times each application is launched, as well as users’ application download histories. This information is aggregated with similar information from other users who opt-in to the Genius feature along with customer ratings of applications on the App Store to provide personalized recommendations through the service. Users who have enabled the Genius feature may also later opt-out from the App Store Account settings page on their device.
Apple has been ordered to post an “easy to understand” statement on its website explaining how users of first-generation iPod nano can receive a replacement battery, Reuters reports. The Japanese trade ministry issued the order after a recent incident caused the same group to ask Apple to explain what caused 27 incidents of overheating in some models of the first-generation iPod nano. Apple has said that the issue has been traced back to a single battery supplier, and that safety is a high priority for the company; Apple released a similar statement in 2008, telling any user who saw signs of overheating to contact AppleCare for a replacement.
Apple has already completed a patch that fixes the PDF-related iOS security hole discovered earlier this week. “We’re aware of this reported issue, we have already developed a fix and it will be available to customers in an upcoming software update,” an Apple spokeswoman told Cnet. It is unknown when Apple plans on releasing the update, or if the same update will also alleviate proximity sensor issues for some iPhone 4 users.
Apple’s Remote app was well-received by iPhone and iPod touch users when it was released in July 2008, but after eight months with no updates, many users have wondered what the status was with its development. According to Sachin Agarwal, former Apple employee and CEO of Posterous, the Remote app is written and maintained by a single man—a good friend of his—who has been busy working on other things. Agarwal explains, “Apple doesn’t build large teams to work on every product they make. Instead, they hire very few, but very intelligent people who can work on different projects and move around as needed. One day you might be working on the Remote app, and the next day you might get pulled on to another project that needs your help.” The lack of updates to the Remote app have left it unable to take full advantage of iOS 4, the iPhone 4’s retina display, or the iPad’s larger screen; no timetable has been given for when the app might again be updated.
Apple has had the Lala team working on an undisclosed video service instead of a music offering, according to a new report. Citing unnamed sources, Cnet reports that Apple is now telling executives at the four top music labels that any upcoming cloud-based music features will be “modest in scope” and would not include functionality such as storing users’ music on its servers. In addition, Apple has yet to negotiate the licensing deals it would need to distribute music from the cloud. Sources at major film studios have indicated that Apple is planning a “digital shelves” strategy that would enable iTunes users to store movies and other media on Apple’s servers, possibly utilizing the data center Apple is building in North Carolina.
Connecticut Attorney General Richard Blumenthal has launched an investigation into Apple’s and Amazon’s deals with major book publishers. According to a press release released by Blumenthal, the deals both companies have signed with the major publishers may be anticompetitive; letters have been sent to both Apple (PDF Link) and Amazon requesting meetings to discuss and address these concerns. “These agreements among publishers, Amazon and Apple appear to have already resulted in uniform prices for many of the most popular e-books—potentially depriving consumers of competitive prices,” Blumenthal said. “Amazon and Apple combined will likely command the greatest share of the retail e-book market, allowing their most-favored-nation clauses to effectively set the floor prices for the most popular e-books. Such agreements—especially when offered to two of the largest e-book retail competitors in the United States—threaten to encourage coordinated pricing and discourage discounting.”
Apple over the weekend quietly removed its webpage dealing with competitors’ antenna performance, while leaving up the page discussing its $100+ million design and testing facility. The missing page, which had been updated as recently as last week, offered videos, photographs, and text comparing the signal attenuation of competing smartphones from manufacturers including HTC, Nokia, Motorola, and Samsung to that of the iPhone 4. Apple has left a passage concerning signal attenuation on its antenna design and test lab page, and has not pulled down its smartphone antenna comparison pages from all of its international sites—notably, Canada’s is still online. It is unclear what motivated Apple to pull down the page, or whether it has any plans to re-post the information. [via Mac Rumors]
Apple has filed a lawsuit against several companies selling “unauthorized” electronic accessories for the iPod, iPhone, and iPad. Filed in federal court in San Francisco, the suit against Eforcity Corporation, Accstation, Itrimming, Everydaysource, United Integral, Crazyondigital, and Boxware Corporation claims that the companies are violating as many as 10 of Apple’s patents and additional trademarks.
At issue are electronic accessories, including chargers, speakers, and cables, which have in the past been known to cause damage to iPods when developed without regard to Apple’s specifications. “Many are of inferior quality and reliability, raising significant concerns over compatibility with and damage to Apple’s products,” Apple says in the suit. For a number of years, Apple has run a “Made For iPod” program and iPhone/iPad equivalents as a way to certify that accessories will be compatible with its products, but has also changed specifications when moving from one generation of device to the next, leaving many formerly “Made For” products unable to charge or otherwise work fully with later iPod and iPhone models—including the company’s own iPod Hi-Fi speaker system.
Apple is abandoning past partners Skyhook and Google for location data in favor of its own database, signaling a further move towards in-house mapping and location services. TechCrunch reports that in a letter responding to a Congressional request for information about its data collection, Apple indicated it is now using its own location database to provide iOS 3.2 and later devices with location information. “For devices running iPhone OS versions 1.1.3 to 3.1, Apple relied on (and still relies on) databases maintained by Google and Skyhook Wireless (“Skyhook”) to provide location-based services,” Apple general counsel Bruce Sewell said in the letter. “Beginning with the iPhone OS version 3.2 released in April 2010, Apple relies on its own databases to provide location-based services and for diagnostic purposes.” Apple purchased online mapping firm Poly9 earlier this year and bought the mapping service PlaceBase in 2009; these acquisitions, along with confirmation that it is running its own location database, lend credence to the suggestion that Apple is planning to launch its own mapping service.
Apple is to blame for the current lack of iPad magazine subscription options, according to a new report. AllThingsD reports that Time Inc. was planning to launch a subscription version of its Sports Illustrated iPad app with payments being handled by the publisher, until Apple rejected the application at the last minute, forcing Time to sell single copies as in-app purchases. Notably, a number of the app’s negative reviews mention the lack of a subscription option. The report states that Time executives “have been going nuts” trying to find a way to get Apple to approve a subscription plan. In addition, Apple reportedly approved the company’s subscription plans prior to the iPad’s launch, during a time when Apple was communicating with Time executives. As the report notes, no other magazine publisher has gained approval to sell its own iOS app subscriptions, either.