Apple has announced the first group of enterprise apps born out of the landmark Apple-IBM partnership. Targeted at enterprise organizations in the banking, retail, insurance, financial services, telecommunications, government and airline industries, IBM MobileFirst for iOS solutions are designed to strengthen the role of the iPad and iPhone for use in large-scale business applications. The first IBM clients with MobileFirst solutions include Citi, Air Canada, Sprint and Banorte.
The IBM MobileFirst for iOS apps are delivered in a secure environment directly to enterprise customers, rather than appearing on the App Store, and are tailored to meet specific organizational needs and integrate with core enterprise processes. However, IBM provides a framework where apps can be easily customized for any organization and deployed, managed, and upgraded via IBM’s iOS-specific cloud services platform. The first suite of apps includes flight planning and passenger services for the airline industry, mobile client profile and portfolio access for the banking and financial industry, retention management for insurance companies, caseworker and law enforcement applications for government, and sales and inventory systems for the retail industry. IBM is continuing to develop additional applications that will address various mobile data and analysis needs across a variety of enterprise markets.
Apple and IBM are also providing additional services related to the IBM MobileFirst for iOS platform, including enhanced mobile device management through IBM’s enterprise cloud systems, streamlined end-to-end procurement to allow enterprise organizations to properly manage the lifecycle of their iOS device hardware and keep pace with the latest device releases, and AppleCare for Enterprise to provide 24/7 telephone support from Apple for IT departments and end users, with on-site hardware service delivered by IBM.
Apple has officially released iOS 8.1.2 to the public, a minor maintenance release that notes “bug fixes” as well as addressing a problem with missing ringtones previously purchased through the iTunes Store. The ringtone issue has been noted in an Apple Support article, which provides instructions for either restoring missing tones by syncing with the associated iTunes library containing those tones, or visiting http://itunes.com/restore-tones from Safari on an affected iOS device after updating.
iOS 8.1.2 is available as an over-the-air update or by updating via iTunes on a Mac or PC.
Bose products might be making a return to Apple Stores, according to a new report from French blog iGen.fr. A report earlier this fall speculated that Apple’s acquisition of Beats may have caused the company to end its retail relationship with Bose, possibly due to the exclusive deal between Bose and the NFL that prohibited players form wearing other branded headphones during televised interviews. This latest report suggests that Apple and Bose may have now come to some kind of new agreement and that Bose products may begin reappearing on Apple Store shelves as early as next week.
Update: A number of Bose products have indeed turned up again on Apple’s online store.
Former Apple global supply manager Paul Devine has been sentenced to one year in prison for selling confidential information to Asian suppliers that they were able to use to negotiate more favorable deals with the company, the Associated Press reports. Devine pled guilty to wire fraud, conspiracy, and money laundering three years ago, agreeing at the time to give up around $2.28 million in money and property. While the charges carried a potential maximum prison sentence of 20 years, Devine has ultimately been sentenced to only a year in prison. However, he has also been ordered to repay $4.5 million – twice what was offered during his guilty plea. The U.S. Attorney’s office declined to provide any reasons for the lengthy delay in Devine’s sentencing, which was originally scheduled for June 6, 2011. Devine was a global supply manager at Apple for five years prior to his arrest in 2010.
Apple has announced its Best of 2014 picks on iTunes, a list that chooses the best content selected by Apple’s iTunes Editorial team in each of the various sections of the App Store. Apple’s 2014 App of the Year was Elevate - Brain Training (free) by Elevate, with Instagram’s Hyperlapse (free) coming in as runner-up. Other notable runners up for Apps include Yahoo News Digest (free), SwiftKey Keyboard (free), 1Password (free), and Camera+ ($3).
The Top Game of the Year was Sirvo’s Threes ($3), with Leo’s Fortune ($5) by 1337 & Senri as the runner-up in the Games category. Other notable runners-up in the category include Monument Valley ($4), Hitman Go ($5), and Smash Hit (free).
Apple is reportedly planning to open 500 ‘iOS’ retail stores in India, according to The Economic Times. While Apple has had a presence in India since 2011, it has not been a “mainline” brand there, and has relied exclusively on two major distributors and a collection of independent authorized resellers. This new initiative would see the company opening a large number of its own stores, albeit in the smaller 300-600-square foot range as compared to its usual 2,000-square foot Apple Stores. The new stores would be sited mostly in smaller towns and cities, the report says, and it seems likely that the focus would be on iPhones, iPads, and iPods, rather than Macs. The report notes that Apple also plans to increase direct advertising spending in the country.
A new job posting on Apple’s web site suggests that the company is looking to expand upon certain features in the iOS Maps application for “crowdsourcing improvements to the Maps experience.” The job opening, for a “Maps Community Client Software Engineer,” appears to be primarily focused on the user interface and architecture for the “Report a Problem” feature in the iOS Maps app, but also interestingly notes that the position will involve work on frameworks and plugins to integrate Maps with Siri and Passbook to “extend and enhance the feedback experience.” Apple has struggled with data accuracy since the inception of its own Maps app in iOS 6, and although the company has become much more responsive to user reports in recent months, it appears to also be seeking to streamline the reporting process itself. [via 9to5Mac]
In recognition of Computer Science Education Week, Apple will be running various free programming workshops and other events at its Retail Stores throughout the U.S. from Dec. 8-14, including a special one-hour introduction to the basics of computer programming on Dec. 11 for Code.org’s Hour of Code campaign. The annual campaign, sponsored by non-profit website Code.org, aims at teaching basic programming techniques to students around the world through free workshops. In addition to the programming workshops, a number of other individual special events are being held throughout the week at major Apple Retail Stores around the world, including Tokyo, Chicago, London, New York, Berlin, and Osaka. [via MacRumors]
Apple has been accused of deleting music from users’ iPods that had been downloaded from competing music services, according to a new report in the Wall Street Journal. In the recently commenced class-action antitrust suit against Apple regarding iPod and iTunes Store lock-in, lawyers for the consumers told jurors that between 2007 and 2009, Apple knowingly had procedures in place to delete music found on iPods from competing music services without telling users. When users who had downloaded music from a rival service attempted to sync an iPod to their iTunes library, an error message would be displayed by iTunes instructing the user to restore to factory settings, a process that removes all content on the portable device and then reloads it from the user’s iTunes library. This process caused songs from rival services to disappear, the lawyers said, further alleging that Apple directed the system “not to tell users the problem.” The plaintiffs in the case claim that this demonstrates that Apple was stifling competition for music players and downloads from other services; they are seeking $350 million in damages based on the claim that Apple’s lock-in forced them to pay more for music players by being forced to keep buying iPods rather than being able to consider competing options.
Apple responded by stating the moves were legitimate security measures, with the company’s security director, Augustin Farrugia, testifying that Apple did not provide detailed information as the company doesn’t “need to give users too much information,” and doesn’t “want to confuse users” – an approach that is typical in the software designed by the company. Farrugia noted that Apple was “very paranoid” about protecting iTunes in light of hackers that were working to crack the FairPlay copy protection used by iTunes and the iPod, and that updates which removed non-Apple music files were intended to protect customers. “The system was totally hacked,” Farrugia said. E-mails from Steve Jobs presented in evidence revealed similar security concerns.
Beats co-founder Jimmy Iovine was recently profiled in GQ as one of the publication’s “Men of the Year,” where he provided some additional commentary on Apple’s acquisition of his company. Iovine explains that he approached Apple more than two years ago, telling them that he wanted to work for “Steve’s company” and nobody else, as he believed them to be a company capable of of understanding popular culture.
I convinced them that they had to buy this company. I said, ‘I don’t want to work for anybody else. I want to do this at Apple. I know I can achieve this at Apple. I don’t want to shop it. I wanna come here, to Steve’s company. I know you guys; I know what you’re capable of; I know you get popular culture. I know you have a hole in music right now; let me plug it.’ I think it was two years before they said yeah.
Iovine describes the “hole” in music as Apple’s need to do something “after Steve died” to respond to the rise in streaming services, and that he felt Beats Music was the right fit for Apple to get into the streaming business. The article also goes on to note that he spends time at Apple headquarters each week working on “this music service we’re doing.”
A decade-old series of lawsuits regarding iPod and iTunes Store lock-in is nearing trial, according to the New York Times. Having circulated in various Bay Area federal courts for years, the collection of lawsuits was amalgamated, accusing Apple of using Digital Rights Management (DRM) on iTunes Store purchases to lock customers into continuing to purchase iPods from Apple, rather than cheaper alternatives. The report notes that previously-unreleased e-mails from Steve Jobs during that timeframe will likely factor into the evidence, revealing anticompetitive statements made by Jobs regarding ensuring that the iPod could not be used with competitors’ music stores. While Apple dropped DRM completely from iTunes music purchases in 2009, the class-action lawsuit dates back to when the alleged lock-in was occurring, and could result in damages being awarded to customers who purchased iPods during that time.
With Apple’s contract with Google for default search placement in Safari scheduled to end next year, both Yahoo and Microsoft are now actively courting Apple to be the next default search provider, according to a new report from The Information (subscription required). Google and Apple last renewed the contract in 2010, a deal that reportedly nets Apple around $100m per year. Yahoo and Microsoft both have existing relationships providing data for Apple’s built-in iOS apps, such as stock data and Bing search results, and executives from both have apparently approached Eddy Cue, Apple’s SVP of Internet Software and Services to attempt to woo Apple into considering one of them as the default search engine for iOS devices and Macs.
Apple had discussions with Microsoft about having Bing replace Google Search back in 2010, and a report last spring suggested that Yahoo’s CEO Marissa Mayer was already attempting to influence Apple in Yahoo’s direction for some time as well; iOS 8 notably switched away from Yahoo for weather data, opting to get its data from The Weather Channel instead. There is no other indication that Apple is considering making any changes to its current arrangements at this time, and the company is likely to focus on whichever company can provide the best user experience. [via MacRumors]
A new report from The Information (subscription required) as summarized by MacRumors provides some insight on internal issues that Apple has apparently been experiencing in developing new cloud-based features and services. The report specifically alleges that “deep organizational issues” are holding up development on new features for iCloud such as iCloud Drive and iCloud Photo Library. New iCloud features introduced with iOS 8 got off to a somewhat rocky start, with the promised iCloud Photo Library feature basically removed from the iOS 8 release, later to return as a “public beta” in iOS 8.1, whilst a companion desktop app is not expected to be introduced until sometime next year. The report cites interviews “with nearly a dozen current and former Apple employees” that “paint a different picture” from the progress that Apple executives repeatedly claim the company is making in this area. This latest report of problems in the iCloud team resembles recent reports of Apple’s struggles in other areas, including CarPlay delays and problems with iOS 8.0.1 and Apple Maps.
In addition to the new (PRODUCT)RED app collection announced earlier today, Apple has released information on the Product(RED) iTunes Gift Cards that it will be giving out with qualifying purchases on Black Friday, with a percentage of each Gift Card donated to the (RED) Global Fund. Qualifying products include the iPhone 6, iPhone 6 Plus, iPhone 5s, iPhone 5c, all iPad Air and iPad mini models, iPod touch, iPod nano, Apple TV, all current iMac and MacBook Pro and MacBook Air models, and Beats Headphones and Speakers. iPhone and iPad buyers will receive a $50 gift card, Mac buyers a $100 card, and iPod, Apple TV, and Beats buyers will receive a $25 card. iPhone 6 and iPhone 6 Plus purchases are limited to two gift cards per household, as are iPad Air and iPad mini purchases. [via MacRumors]
To mark World AIDS Day 2014, Apple has announced that a collection of (PRODUCT)RED apps will be appearing in the App Store over the next two weeks to generate donations for the (RED) Global Fund to fight AIDS. Updates to popular apps such as GarageBand, Monument Valley, Star Walk, and Threes began appearing on the App Store yesterday, and Apple has now created a special “Apps for (RED)” section of the App Store offering 25 apps containing special new in-app content, in which all proceeds from the purchase will go directly to the (RED) Global Fund. In addition, Apple will be donating a portion of all of its sales at its retail and online stores on Black Friday (Friday, November 28th), and Cyber Monday (Monday, December 1st).
Examples of new (PRODUCT)RED content include an exclusive “(GarageBand)RED” loop pack in Apple’s iOS GarageBand app, an Ida’s (RED) Dream chapter in Monument Valley, a free (PRODUCT)RED theme in Threes, and an in-app purchase of detailed information on the RED Planet: Mars in Star Walk 2. Many of the special (RED) edition features are only available until the end of the promotion.
Mobile payments company Square is working toward accepting Apple Pay for transactions through its system by some time next year, according to a new report from CNN Money. Although Square offers its own payment sending service in the form of Square Cash, the company is primarily focused on providing a mobile merchant solution, and the ability to accept Apple Pay would be a logical fit. Square’s current hardware is only designed to support swiping of traditional credit cards, and Apple at this time does not allow third-party developers to access the NFC hardware in the iPhone 6 and iPhone 6 Plus. Square would presumably develop an NFC add-on module similar in concept to their current Square Reader that could accept Apple Pay transactions in the same manner as traditional payment terminals.
Google has come to an agreement with patent consortium Rockstar to settle all pending litigation, Reuters reports. Although the terms of the deal were not disclosed, a Texas federal court filing made public on Monday indicated that the two companies have agreed to settle “all matters in controversy between the parties.” The Rockstar group, consisting of Apple, Microsoft, and Blackberry (formerly RIM), among others, successfully outbid Google in 2011, paying $4.5 billion for over 6,000 patents from former telecom giant Nortel, covering a wide range of Internet and wireless communications technologies. Google subsequently penned an open letter accusing the group of waging “a hostile, organized campaign against Android” using “bogus” patents.
Last October, Rockstar filed a lawsuit against Google, claiming that the company was infringing seven Nortel patents related to search engine technology. At that time, Rockstar also filed infringement lawsuits against several other Android handset manufacturers concerning other patents. However, Google intervened on behalf of the handset makers, successfully halting the Texas proceedings while it petitioned a California judge to rule that devices using the Android operating system did not infringe the cited patents. This week’s filing does not indicate whether Rockstar has also settled with the Android handset makers, or whether Google has taken any further action in that regard.
A new report from the Wall Street Journal reveals some interesting background on the breakdown between Apple and GT Advanced Technologies, pointing to the problems and challenges the erstwhile sapphire supplier faced in trying to meet the terms of its agreement with Apple. Apple originally began using sapphire last year for the iPhone camera lens and Touch ID sensor, and after having success with the material, began looking for a larger supplier that could provide enough sapphire to cover the full iPhone screen. Apple originally discussed buying 2,600 sapphire furnaces from GT, which was developing a new furnace design that could yield larger boules and therefore greater quantities of sapphire. However, Apple later reportedly decided that it did not want to pay the 40 percent margin for the furnaces, and began shopping around for a company that could supply sapphire at the prices Apple was willing to pay for the material.
After failing to find a viable supplier, Apple chose to set up GT Advanced Technologies to produce the sapphire itself, agreeing to lend them $578 million to build 2,036 furnaces in a new facility that Apple would build in Mesa, Arizona and lease to GT for $100/year. However, the new report reveals that the deal turned out to be troubled from the very beginning, as GT had no experience mass-producing actual sapphire, and the first 578-pound cylinder it produced was “flawed and unusable.” GT also reportedly mismanaged the project, hiring hundreds of workers without placing them in clearly defined roles or telling them who they reported to, and failing to have policies in place for attendance, leading to an “unusual number of sick days.” Managers at GT also authorized “unlimited overtime” to fill furnaces with material to grow sapphire – a growing process that takes about 30 days to complete – however the company had not yet manufactured enough furnaces to fill, resulting in many workers effectively being paid overtime to do nothing more than sweep floors once the initial furnaces had been prepped and filled. Many boules that were produced reportedly continued to be unusable, and an area of the Mesa factory eventually became known by employees as the “boule graveyard.”
In their court filings, both companies blamed each other for GT’s ultimate failure. Apple told creditors that GT failed due to “mismanagement” and that it “never wavered from our commitment to make the project successful.” GT claimed it lost three months of production due to Apple’s failure to build the facility to GT’s specifications and provide adequate power, and to meet Apple’s own changing specifications for the sapphire, alleging that it cost the company more than twice the financing that Apple had provided in order to get the factory up and running. Further, GT stated that Apple had turned the company “into a captive supplier, bearing all of the risk and all of the cost,” making it impossible to turn a profit due to Apple’s “dictated pricing.” While Apple and GT reportedly tried to renegotiate terms in late September — which included an offer by Apple to renegotiate loan repayment schedules, raise the price it would pay for sapphire and relax its exclusivity requirements — GT Advanced Technologies filed for bankruptcy less than a week following Apple’s offer.
Apple will integrate its Beats music subscription service directly into a future iOS update, according to a new report from Financial Times. Citing sources familiar with the situation, the report notes that the inclusion of the paid Beats service in an iOS software update could happen “as early as March” of next year. Although Apple has in the past debuted new services such as iBooks and Podcasts as standalone apps with their own update cycle, only later choosing to bake them into the core OS, music services such as iTunes Radio have traditionally been incorporated directly into the iOS “Music” app, suggesting that a redesigned music subscription service would be implemented in a similar manner, rather than as the separate app that currently exists for Beats Music.
After acquiring Beats earlier this year, Apple began working toward integrating the company’s Beats Music subscription service with its own music services, appointing Beats Music chief Ian Rogers to head up iTunes Radio, working to negotiate better subscription music rates with the labels, and reportedly planning to reposition Beats Music into a future service under the iTunes brand. Apple also notably included a Beats Music channel in an Apple TV update earlier this fall.
Apple plans to continue supporting manufacturing operations in Arizona despite the failure of its sapphire supplier, GT Advanced Technologies, earlier this year. According to a new report from Bloomberg, Apple has been speaking with officials in Mesa, Arizona and reiterating its commitment to bring jobs and manufacturing to the area. Mesa City Manager Christopher Brady noted in a recent interview that Apple wants to repurpose the building used by GT, saying it’s focused “on preserving jobs in Arizona.”
The Mesa-based GT sapphire plant was considered a milestone in Apple’s efforts to bring manufacturing back to home soil and help rebuild the U.S. manufacturing base, and it was a boon to the economy of the Arizona city, which was hit hard by the 2007 housing bust. The closing of the plant this fall resulted in the loss of more than 700 jobs in the area — however the 1.3 million square-foot factory and its related infrastructure remains, including a new power substation that uses 100 percent renewable energy and the area’s designation as a foreign trade zone with reduced property taxes. Apple has not divulged any specific plans for the facility, and spokespeople for Apple and GT Advanced Technologies declined to comment.