The development of Apple’s iTunes Radio and Ping suffered from shortsighted management, and Apple engineers often preferred to use Spotify and Pandora, according to a new report from Buzzfeed, which interviewed both former and current Apple employees. “Pandora is an awesome radio that blows iTunes Radio out of the water. Seriously, iTunes Radio sucks and it sucks because of Apple’s arrogance,” a former mid-level Apple employee said. “I was floored by the decision-making skills by management over and over again.” It’s reported that management ignored iTunes’ biggest streaming competitors, “with some managers refusing to open or use Spotify,” and some not even understanding what Spotify did. “They didn’t understand how Spotify worked, which is why they thought iTunes Radio would be a Spotify killer,” a source said.
Employees also said Apple “didn’t seem to have an interest in how the song collections created by iTunes Radio sounded, or whether they were cohesive.” iTunes Radio users have reported hearing the same songs too often, or hearing songs that don’t fit into certain stations. Buzzfeed speculates that a major reason for the Beats acquisition was due to Apple’s problems in tackling streaming music on its own.
Apple has released the second update to its iTunes 11.2 software. Version number 11.2.2 “fixes a problem where certain podcast episodes may download unexpectedly.” Podcast enhancements were among the biggest components when iTunes 11.2 was released 13 days ago.
Apple has released iTunes 11.2, which boasts improved podcast browsing. Users can now quickly find unplayed podcast episodes, browse episodes available to download or stream in the Feed tab, save episodes to a computer, and choose to automatically delete already-played episodes. A fix is also included for an issue that made iTunes unresponsive while updating Genius. The update can be downloaded at iTunes.com or through the Mac App Store.
Apple has added iTunes in the Cloud support for movies and TV shows in Germany, iFun.de reports. TV shows have also been added to Apple TV in the country. Previously, iTunes in the Cloud was only available for music, apps, and books in Germany. At this point, Apple has yet to update its iTunes in the Cloud availability page to reflect the changes. [via 9to5Mac]
Bloom.fm, a U.K.-based streaming music service, has reportedly been blocked from using iAd by Apple. A spokesman for Bloom told CNET Apple must view the much smaller service as a threat. “We were surprised at Apple’s decision to ban us from their iAd network as their iTunes Radio service isn’t even available in the U.K.,” the spokesman said. “Bloom.fm gives you 22 million tracks for £1 a month — the price of a single download on iTunes — so I can see why they’d want to protect their business.” Although Bloom spent £2,000 per month on iAd, the company was informed it could no longer advertise on the platform. Apple said Bloom.fm is “a competitive service to iTunes Radio and it is against Apple policy,” according to a Bloom tweet. iTunes Radio still has yet to launch in the U.K., though a report said the service would launch in early 2014.
Apple is now considering “the most dramatic overhaul of its iTunes music store in more than a decade,” Billboard reports. The internal debate has been prompted by iTunes Radio’s inability to cease the decline of music downloads. Apparently, only 1-2 percent of iTunes Radio listeners are clicking the buy button. But just how Apple plans on revamping the iTunes store is up in the air.
It’s previously been reported that Apple is considering creating an on-demand music streaming service like Spotify, and the company has looked into creating an iTunes app for Android. Apple is also reportedly pressuring labels for exclusive album releases to boost sales, though it’s likely the company is placing more focus on streaming music at this time.
Customers affected by Apple’s role in the e-book price fixing scandal are now receiving emails with iTunes credits. Though Apple is appealing the ruling, the company is still sending credits to customers. The emails are coming from the E-Book AG Settlement Administrator — not Apple — so customers should be sure to check their spam folders. Each email contains an iTunes Store credit activation code, and the credit will expire on April 1, 2015, if not activated. [via 9to5Mac]
iTunes Radio will add National Public Radio as its first news channel, Re/code reports. NPR’s channel is expected to go live today, and it will offer a free 24-hour stream of live news and pre-recorded shows. Additionaly, some local NPR stations will offer their own iTunes Radio channels “within weeks.” The report notes it’s also possible that on-demand NPR programming based on listening preferences and location may come to iTunes Radio in the future.
Update: The station, NPR News and Culture, is now live on iTunes Radio.
Digital downloads including App Store and iTunes purchases are due to see a tax increase in the U.K. under new laws next year, The Guardian reports. A new budget would force Apple and others to charge a 20 percent tax rate on such downloads. The budget closes a tax loophole that currently allows digital downloads to be taxed through other countries, with the tax rate sometimes dropping as low as three percent. Barring any changes, the new law is set to go into effect January 1, 2015.
Apple has “opened exploratory talks” with record executives about creating an on-demand music streaming service, à la Spotify, and the company is also considering making an iTunes app for Android, Billboard reports. The discussions are reportedly part of a strategy to help Apple cope with declining downloads in the iTunes Music Store. “They are feeling out some people at labels on thoughts about transitioning its customers from iTunes proper to a streaming service,” a major label source said. “So when you buy a song for $1.29, and you put it in your library, iTunes might send an e-mail pointing out that for a total of, say, $8 a month you can access that song plus all the music in the iTunes store. It’s all in the ‘what if’ stage.” Such a streaming service could be a standalone app. An iTunes spokesman declined comment.
The report also notes Apple is trying to stimulate more download sales by pushing catalog titles. iTunes executives have asked labels to clean up catalogs of their top 100 selling artists to prevent multiple copies of albums and redundant compilations from showing up in the store, with the hopes of reducing the available number of compilations for each artist to a more manageable number.
Apple has released iTunes 11.1.6 beta to its employees, 9to5Mac reports. The beta restores the ability to sync contacts and calendar information to an iPhone, iPad or iPod Touch from a Mac running OS X 10.9.3, which is also in beta. Apple had previously removed the ability to sync that information from a Mac to an iOS device. It’s unknown what else might be included in the beta.
Apple is currently testing iTunes Radio as a standalone app within iOS 8, 9to5Mac reports. At this point, the streaming service is accessible through the iOS Music app. iTunes Radio app functionality would resemble the Music app, allowing users to browse history, purchase streamed tracks, and create stations. Though the report notes the change might not happen this year, moving iTunes Radio into its own app makes sense for a number of reasons — it would be more accessible, and could increase its user base simply by having its own pre-installed icon.
Apple added an iTunes Festival channel to Apple TV this weekend, ahead of its upcoming SXSW concert series. While SXSW kicked off March 6, the iTunes Festival will begin Tuesday with Coldplay, Imagine Dragons, and London Grammar. Other acts to perform at Apple’s first U.S.-based iTunes Festival include Kendrick Lamar, Willie Nelson, and Soundgarden.
The channel will stream the concerts live when the festival begins. But for now, the channel only has basic information about the performers and the festival, with links to the musicians’ albums in iTunes.
Apple music chief Robert Kondrk “has been pressuring major labels for releases similar to last year’s Beyonce exclusive,” according to Billboard. “Tense talks with label executives” reportedly followed Beyonce’s successful exclusive one-week debut of her self-titled album on iTunes. The album was kept off streaming services for the first week, and sold 1 million copies worldwide during that time. Apple is pitching the “windowing” method as a way to boost music download sales. Kondrk reportedly suggested to labels that new albums wouldn’t necessarily have to be iTunes exclusives, but those albums should be unavailable to streaming services for a set period of time.
Apple has released iTunes 11.1.5. The update “fixes a problem that may cause iTunes to quit unexpectedly when a device is connected.” Compatibility with iBooks for Mac on OS X Mavericks is also improved in the update, which is available in the Mac App Store and on the iTunes website.
Apple has announced it is bringing the iTunes Festival to the U.S. for the first time. The event — which previously has only taken place in London — will be held at SXSW in Austin, Texas, from March 11-15, at ACL Live at the Moody Theater. Coldplay, Imagine Dragons, Pitbull, Keith Urban, and ZEDD have already been announced as acts. All five nights of the event will be able to watch as a free stream on the iTunes Store, and the iTunes Festival app will offer HD streaming to iOS devices and Apple TV.
Continuing its longtime anti-DRM campaign, doubleTwist has released AirPlay Recorder ($10), a Mac app that enables real-time iTunes recording for offline use. iTunes Radio tracks can effectively be ripped by using the app, which appears as an AirPlay device in iTunes.
AirPlay Recorder for Mac is only available on doubleTwist’s website. The free version of the app allows for 10-second sample recordings, while the full version costs $10.
Apple has announced iTunes Radio is now available in Australia. As in the U.S., iTunes Radio is ad-supported, with iTunes Match subscribers able to listen without ads. With the Australian launch official, it’s likely other countries will soon follow — a report from last October anticipated iTunes Radio would launch in Australia, Canada, New Zealand, and the U.K. in early 2014.
Apple is investigating the possibility of enabling users to pay for physical goods and services through their iTunes accounts, according to a recent Wall Street Journal report. Apple SVP Eddy Cue has reportedly met with industry executives on the matter. It’s also noted that Apple executive Jennifer Bailey, who ran Apple’s online stores, is now in a new role “to build a payment business within the technology giant.” A number of possibilities exist regarding how Apple could institute the system, which will no doubt leverage the hundreds of millions of credit cards currently linked to the iTunes Store; a recently discovered patent application revealed a method for making secure payments using two “air interfaces.” Still unknown is the per-transaction fee Apple expects to charge for the service; given common credit card transaction fees in the 3% range, some third-party vendors loudly balked at the 30% cut Apple demanded when in-app purchases were rolled out for the App Store and Newsstand.
Apple has released iTunes 11.1.4, which adds the ability to let a user see the Wish List while viewing the iTunes library. The update also offers improved support for Arabic and Hebrew. Additional stability improvements are also included. The newest version of iTunes can be downloaded through OS X’s Mac App Store/Software Update, the Check for Updates option within iTunes, or from iTunes.com.