Apple has been sued by a California woman over what she claims are false-positive readings on the iPhone’s moisture sensors. InformationWeek reports that Charlene Gallion of San Francisco claims to have had two separate iPhone units fail within six months of each other, and was denied warranty coverage due to triggered sensors. Gallion claims that neither of the units was ever subjected to water damage. The suit itself states, “As a result of Apple’s improper application of the Liquid-Damage Exclusion, Apple sells [devices] with the intent to exclude them from the warranty coverage Apple promises consumers it will provide—even when consumers pay extra for Extended Warranty coverage—simply because their Liquid Submersion Indicator has been triggered, without any attempt by Apple to verify whether the Class Devices actually have been damaged as a result of submersion or immersion in liquid.” Overly-sensitive moisture sensors have been a problem for some iPhone customers in the past; a report from September 2009 claimed that Apple’s company protocol when responding to a customer with a unit that has had its external sensors triggered is to say the warranty is now void and turn the customer away.
Update: Upon obtaining a copy the actual filing, iLounge has learned that Gallion has filed a class action suit, and is seeking both actual and punitive damages.
A supposed fourth-generation iPhone has been found in the wild, and has since been photographed and disassembled. Gizmodo reports that the unit was found in a bar in Redwood City, CA, in a case that made it appear to be an iPhone 3G or 3GS. While it will display a connect to iTunes screen, and is recognized by Xcode and iTunes as an iPhone — with different product identifiers than any current iPhone model — it appears the device was remotely wiped by Apple prior to Gizmodo receiving the unit, and since there is no build of the iPhone OS publicly available for this model, it is currently non-functional. The unit features a drastically different design than current iPhone models, with a thinner body, rounded corners, nearly flat aluminum sides, and a flat back plate that appears to be made of either glass or ceramic.
Notable features include a front-facing camera, a larger rear camera lens with flash, a micro-SIM slot, now mounted on the side, what appears to be a secondary microphone near the headphone jack, possibly for noise cancellation, individual volume up/down buttons, a slightly smaller, but seemingly higher resolution screen than the iPhone 3GS, and a 16% larger battery. Upon disassembly, Apple-labeled internal components were found, as well as a much smaller logic board. While it is possible that this will be the final design of the fourth-generation iPhone, it is also possible that this is simply a prototype unit; in any case, many of the new features and the overall design are expected to carry over to the final device.
In a Leader Post article discussing the roll out of the company’s new 3G network, SaskTel CEO Robert Watson said the company will begin offering the iPhone on July 1, the day the new 3G network launches. “We’re building the 3G network right now,” Watson said.. “It will be up and running for July 1st (with) completion by the end of this year. The good news is that (Apple) is coming out with a new version of the iPhone in the June time-frame and they’re going to put us on that. So we’re quite excited about that.” SaskTel, based in Saskatchewan, will become the fourth Canadian carrier to offer the device, behind Rogers/Fido, Bell, and Telus.
Update: SaskTel has issued a statement clarifying Watson’s remarks. “The comments made by the SaskTel President and CEO in a news article on April 15, 2010 were not a confirmation of a release of a new version of the iPhone. The President was commenting on information that has been reported publicly and on the Internet for several months, which has speculated on the timing of a new release.”
Adobe may be preparing to file a lawsuit against Apple over its refusal to allow Flash to run on its iPhone OS devices, and its recent decision to ban apps from the App Store created using cross-compilers such as Adobe’s Packager for iPhone OS, which debuted with Flash CS5. Citing source close to Adobe, IT World reports that the App Store policy change was the “last straw” for Adobe, despite the company’s refusal to talk about possible legal action. “We are aware of the new SDK language and are looking into it,” said Adobe spokesperson Wiebke Lips. “We continue to develop our Packager for iPhone OS technology, which we plan to debut in Flash CS5.” Adobe released Flash CS5 on April 12.
A new video posted online has revealed the new “iPod Out” functionality of iPhone OS 4.0. Shown briefly during last week’s iPhone OS 4.0 event, on a slide naming some of the software’s new features, the “iPod Out” feature wasn’t described in any detail, nor is it mentioned on Apple’s iPhone OS 4 preview page. TUAW reports that the “new application” displays a simplified, Click Wheel iPod-like interface for controlling music playback, with the entire menu system fed out to an external monitor. The report also states that the app contains iPod Accessory Protocol strings, suggesting the app might be meant for in-car use. Continue reading to watch the video in embedded form.
In a reply to a customer email, Apple CEO Steve Jobs has said that the original iPhone won’t be supported by future software updates. Twitter user Ven000m asked Jobs in an email if Apple would be “supporting/updating” the original iPhone in the future, to which the regularly terse Jobs replied, “sorry, no.” Apple made no mention of the original iPhone or the first-generation iPod touch during its iPhone OS 4 special event last week, where it announced that the new multitasking features would be limited to the iPhone 3GS and third-generation iPod touch, with the iPhone 3G receiving a stripped down upgrade; later comments from Jobs during a Q & A session suggested the company was ceasing support for its oldest iPhone OS devices. [via Engadget]
We’ve just finished updating our iPhone OS 4 app breakdown article with tons of new screenshots showing off the major accessibility changes in the new software. Notably, iPhone OS 4 offers a new feature called Large Text, which lets users radically increase the size of text in alerts, Calendar, Contacts, Mail, Messages, and Notes, as well as support for Braille device connection, found in the VoiceOver menu. Also found in the VoiceOver settings is support for VoiceOver Phonetics and Pitch Change, which are new to the iPhone and iPod touch but were previously found on the iPad. For more on these and other changes coming in iPhone OS 4, see our full article.
A change in the iPhone developer SDK terms has caused an uproar among some developers, including one who received a response on the matter from Apple CEO Steve Jobs. At issue is section 3.3.1, which includes a statement that “[a]pplications that link to Documented APIs through an intermediary translation or compatibility layer or tool are prohibited.” Although there are several products that offer such a solution, this new language most notably blocks apps developed using Adobe’s Packager for iPhone, which allows developers to create cross-platform applications using Flash Professional CS5.
After explaining his disagreement to the change, developer Greg Slepak emailed Jobs, stating that there had yet to be “a single positive reaction [to the change], even from John Gruber, your biggest fan,” and adding that the iPhone’s “SDK TOS are growing on it like an invisible cancer.” Jobs responded, pointing Slepak to a post by Gruber that Jobs said “is very insightful and not negative.” Following a second email from Slepak that claimed Gruber was wrong and that Apple is in effect “limiting creativity itself,” Jobs again responded, stating simply, “[w]e’ve been there before, and intermediate layers between the platform and the developer ultimately produces sub-standard apps and hinders the progress of the platform.”
Screenshots showing off the new developer preview build of iPhone OS 4.0 have begun to appear online, including a number sent to iLounge by an anonymous source. Included below are shots illustrating the new multitasking and folders features, as well as the revised Photos app, universal mailbox, location services management, and more. If you have access to the developer preview and would like to share additional details, send your screenshots and info to news (at) ilounge.com.
In advance of Apple’s official video demonstrating the iPhone OS 4 features, a user-submitted video posted to YouTube shows an iPhone 3GS calling up its multitasking functionality, as well as displaying Home screen wallpaper, neither feature previously available on Apple’s pocket devices.
Additional video is expected from Apple later today.
Apple has posted the preliminary version of the iPhone OS 4 Software Development Kit, also known as the iPhone SDK 4 beta, to its Developer Web Site. The SDK download is 2.9GB in size, with separate iPhone OS 4.0 operating system betas at roughly 300MB-400MB a piece. Apple’s OS betas are for 2008 and 2009 iPhone and iPod touch models only. They notably exclude the iPad, which is explicitly disclaimed as not compatible with “iPhone OS 4.0”, and 2007 iPhone and iPod touch models, which are not and apparently will not be supported by iPhone OS 4.
During Apple’s iPhone OS 4 event today, Steve Jobs announced the creation of a new mobile advertising platform which will be integrated directly into the iPhone OS. The new platform, named iAd, is designed to allow developers to easily add in-app advertising to their applications by supplying ads through a centralized advertising network without having to implement their own solution. Apple will take care of selling and hosting the ads, providing developers with the industry standard 60% of advertising revenue.
Jobs explained that Apple wants to provide incentives for developers to keep free apps as free, but that ads based on search have not been as successful on mobile devices as they have on the desktop as users spend most of their time in apps rather than searching in a web browser. He went on the explain that the average iPhone user spends 30 minutes each day using applications, and supplying even 1 ad every 3 minutes would equate to 10 ads per day. Jobs notes that with 100 million iPhone users, this presents one billion ad opportunities per day within the iPhone community. Apple is also looking to improve the quality and accessibility of in-app advertising, with more interaction than typical web ads and allowing users to view advertising without being taken out of the application that they are currently using, thereby encouraging users to click on ads without having to worry about leaving the current app.
During the course of its iPhone OS 4.0 Sneak Peek event today, Apple noted that the operating system software will be available in at least three different versions: one that is fully feature-enabled with multitasking for the iPhone 3GS and 2009 “third-generation” iPod touch, one that is limited by the less advanced hardware in the iPhone 3G and 2008 “second-generation” iPod touch to not support multitasking, and finally, a third version for the iPad, which will come later than the other Summer versions, in Fall. No mention was made during the presentation of the original iPhone and iPod touch, released in June and September, 2007, respectively.
Two separate questions were asked during a Q+A session, however, attempting to pin Apple down on whether iPhone OS 4 would be available for the earlier devices; responses from Apple, including Steve Jobs, appeared to suggest otherwise. He stated that earlier hardware wasn’t capable of supporting iPhone OS 4.0 features, differing based on model, and suggested that it wasn’t Apple’s choice, but rather just limitations of the devices. Additionally, Jobs suggested that sales of the iPod touch and iPhone 3GS had really taken off in the past year, so that more devices were being supported than not, and said that while users of the older products may miss features like multitasking, “if that’s an incentive for them to upgrade to a new phone, that’s terrific.”
Updated: Apple’s iPhone OS 4 Preview page explicitly leaves out the original 2007 iPhone and iPod touch from its list of compatible devices.
Presented in reverse chronological order, iLounge’s complete coverage transcript from the iPhone OS 4.0 Sneak Peek Event is included below for your reference. The transcript includes the full event, which will likely be available in QuickTime video format later today from Apple, as well as a journalists’ question and answer session that followed the event, which is typically not included in Apple’s videos. Click on the title of this article for all of the details.
Apple today announced the release of iPhone OS 4.0, the next generation operating system for its line of mobile devices. Scheduled to ship this summer, with a developer preview available today, OS 4.0 adds 1,500 new developer APIs and 100 new user features to the existing iPhone OS platform. The OS 4.0 update will be fully supported on the iPhone 3GS and third-generation iPod touch models, while the second-generation iPod touch and iPhone 3G will support “many” but not all of the new features. Prior-generation devices, including the original iPhone and iPod touch, will apparently not support iPhone OS 4.0 at all. The initial release of OS 4.0 will be for the iPhone and iPod touch platforms only; an iPad release is expected later this fall.
During the announcement, Apple specifically discussed and demonstrated seven major new features that will be introduced in OS 4.0: Multitasking, Folders, Enhanced E-mail, iBooks for iPhone/iPod touch, Enterprise Features, Social Gaming, and iAds. In short, the features enable background music from applications such as Pandora and background turn-by-turn GPS directions from apps such as Tomtom, folder organization of apps, unified e-mail inboxes and threaded discussions, a customizable Home screen background, greater device security, online matchmaking for games, and “emotional” advertising. The features will depend in some cases on iTunes 9.2, which will presumably be released alongside the new OS in Summer. Click on the title of this article for detailed discussion of all of these features, and more. Apple’s official press release announcing iPhone OS 4 can be seen here.
iLounge is headed to Cupertino, California to provide live coverage of Apple’s iPhone OS 4 event. The event will be held at Apple’s campus within its Town Hall presentation room, and will begin at 10:00 a.m. Pacific Time, or 1:00 p.m. Eastern Time. Apple is expected to discuss details of its upcoming revisions to the operating system for the iPhone, iPod touch, and iPad, including a new mobile advertising platform. As we have done in the past, iLounge.com will take you to our streamlined special event page half an hour or so before the event; you can set your bookmarks ahead of time to live.ilounge.com, and we also hope to update our Flickr account with new photos.
Apple has posted its latest iPhone 3GS television advertisement online. Entitled “Concert,” the new spot sticks to Apple’s recent trend of iPhone advertisements that are more testimonial in nature, and features a female narrator explaining how she heard a song she liked, used Shazam to find out the title and band, purchased the album from the iTunes Store, and then used the iPhone to find an upcoming concert and buy tickets. The new TV ad is available for viewing now on Apple’s website.
Apple has begun sending email invitations to select members of the media inviting them to a “sneak peek of the next generation of iPhone OS software.” The invitation features a large graphic with a large “4” shadow spread across a blue background, with “Get a sneak peek into the future of iPhone OS” overlaid in white text. The event will be held on Apple’s Cupertino, CA campus and will begin at 10:00 a.m. Pacific Time on April 8.
Following the device’s release on Saturday, one iPad owner has discovered pointers to a number of upcoming iPhone OS devices within the iPad’s filesystem. The Boy Genius Report states that two references were found for new iPhones; iPhone 3,2 and iPhone 3,3 are both new, with the iPhone 3GS being identified as iPhone 3,1. A new iPod touch model, iPod 4,1—compared to the third-generation touch’s iPod 3,1—has been found, as has a reference to iProd 2,1, believed to be a next-generation iPad. While these references offer little in the way of information about these upcoming products, they have generally correctly indicated that a given product is coming, as with the iPad, which first surfaced as a prototype—iProd 0,1—in March 2009, then again in August as iProd 1,1, which is believed to be the currently shipping product.