News
Apple: $99 iPad Battery Replacement Service swaps iPads
By Charles Starrett
Senior Editor, iLounge
Published: Monday, March 15, 2010
News Category: Apple, iPad
An Apple support document has revealed that should an iPad need service due to a failing battery, Apple will simply replace the iPad for a $99 service fee. The document states, “If your iPad requires service due to the battery’s diminished ability to hold an electrical charge, Apple will replace your iPad for a service fee,” noting that damaged iPads and/or iPads suffering from component failures will not be eligible for Battery Replacement Service. Notably, it also states that data from the iPad being “serviced” will not be preserved, saying, “you will receive a replacement iPad that will not contain any of your personal data. Before you submit your iPad for service, it is important to sync your iPad with iTunes to back up your contacts, calendars, email account settings, bookmarks, apps, etc.” Apple states that customers should receive their replacement iPads in approximately one week from the time they send out their faulty units. [via Engadget]
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Does this only apply to out-of-warranty replacements? I was assuming that, like the iPod/iPhone, if the battery lost a certain percentage of its charge within a certain time period, it would be eligible for replacement under warranty/AppleCare. Am I right in thinking that that would not incur the $99 service fee?
Posted by Rob E. on March 15, 2010 at 8:53 AM (PDT)