Apple acknowledges iTunes 9 iPod sync issues

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Apple acknowledges iTunes 9 iPod sync issues

Apple has belatedly acknowledged a number of sync issues with iTunes and Click Wheel iPod models that users have been experiencing since the initial release of iTunes 9 in September. Following the release of iTunes 9, a number of iLounge readers have reported problems with their iPods not being recognized by iTunes, extremely slow syncs and iTunes crashing during sync. Although iPod classic users seem to be most affected by these issues, it appears that iPod nano users have also experienced similar problems. Apple had previously provided no comment, but has now confirmed that it is “aware of the issue and are investigating.” (via AppleInsider)

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Comments

1

And yet, Apple still won’t acknowledge the sync issues with Smart Playlists on the iPhone. <sigh>

Posted by Herr Doktor on December 11, 2009 at 11:25 AM (PDT)

2

One battle at a time, Herr Doktor

Posted by rockmyplimsoul on December 11, 2009 at 12:07 PM (PDT)

3

I have been having sync issues with my HDD based iPods (30gb 5th gen and 120gb classic) since iTunes 8. Extremely slow sync speeds and quite often the cover arts gets mixed up.

Posted by Colin on December 11, 2009 at 8:08 PM (PDT)

4

So, what is the deal with changing itunes so it stores online instead of in your hard drive. Is that actually going to happen, so we don’t have to keep worrying about our tunes being backed up every day?

Posted by imgja on December 12, 2009 at 9:07 PM (PDT)

5

There is also an isuue with the Iphone and problems with app updates not working, showing the update still available after apparently showing a successful update. I believe Apple knows this by now!

Posted by Rob on December 13, 2009 at 5:54 PM (PDT)

6

I’ve notice slow updates on my 160 gig iPod Classic after making the upgrade (actually, needed to wipe a system due to a harddrive deciding to quite working). At first, I thought it was my iPod acting up, until I did some research on the issue and realized other folks were having the same types of issues.

Posted by SkiBumMSP on December 15, 2009 at 3:05 PM (PDT)

7

Got an iPod Classic for Christmas, struggling with itunes, crashed 3 times, deleted all my added podcasts, took an age to find how to sync iTunes u, so they have just acknowledged issues with this software, they are so kind!!! What is it with these companies can’t they just be honest, I am so near to giving up on iTunes and going to winamp…..

Posted by skj on December 27, 2009 at 2:25 PM (PDT)

8

My ipod classic (two weeks left on warranty) is stuck in perpetual recovery mode and I am unable to restore it to factory settings. I have tried all recommended fixes and nothing works. Today I sent it back to Apple in hopes that they will be able to repair or replace it. I know that I am not alone in experiencing this problem. My question is, what has gone wrong? What is up with this product? Has the updated itunes fried the hard drive?

Posted by jamolio on December 30, 2009 at 6:39 PM (PDT)

9

Merry effing Christmas for Apple putting all of my holiday focusing on recovering my music library. When I downloaded ITunes 9 to my 5th generation black ipod and my P.o.S. Dell to set a playlist of Hawaiian Xmas songs for a party, everything that was in my ITunes file and my IPOD disappeared except for a few things I purchased from ITunes Store. All the songs from my CD collection are gone. I don’t know where they went and I don’t want to pay some third party for recovery. I started with an SE. This might be the last Apple product I buy. As the character on Saturday Night Live says"Fix it….Just Fix it!”

Posted by Rod Johnstone on January 11, 2010 at 8:49 PM (PDT)

10

Ever since iTunes 9.0.3 my iPon Classic 80G has errored out when syncing the calnedar I have tryed rebooting, reloading iTunes, reloading the iPod - Everything. Any help would be greatly appreciated. BTW if fails on 3 different machines

Posted by Dude Man on February 14, 2010 at 8:28 AM (PDT)

11

My IPOD Classic (30G) will no longer sync. I just spent hours loading new content on my PC itunes. For what? How do I get it on my IPOD????? Why won’t Apple fix this? I always thought I wanted a MAC vs. the PC, but now I’m not so sure. If Apple’s intent is to render older, perfectly capable devices obsolete though this kind of action then why buy Apple products. It speaks to the concience of the company and their attitude toward their users. Is there a way to force a sync? Is there a way to back up to a working update. I’m on 9.0.3.15

Posted by Marge on February 15, 2010 at 11:28 AM (PDT)

12

What about the sync issues with the iPod Touch/iPhones? Every time I want to sync my iPod Touch second gen, I have to take all of my music off, and put it all back on, just to add one or two tracks at a time, WTF?!?!? I even set up my iTunes to tell it it’s not an iPhone.. You would think Apple would try to actually keep their customers happy, and not take 6 months to address an issue like this… I’m getting a Zune…

Posted by Rob on March 13, 2010 at 3:32 AM (PDT)

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