News
Apple: If iPhone, iPod touch Wi-Fi fix tips fail, seek repairs
Apple has posted a new support document outlining the steps users can take to try and fix specific Wi-Fi or Bluetooth issues on the iPhone or iPod touch. According to the article “Unable to use Wi-Fi or Bluetooth with iPhone or iPod touch because there’s no address listed for the device,” symptoms of the issue may include a greyed out Wi-Fi or Bluetooth icon, a lack of an address for either or both of the protocols, the appearance of a Wi-Fi signal but no ability to connect to online services, and the inability to pair with a Bluetooth device. Apple lists three steps for fixing these problems, telling users to try resetting network settings, erasing all content and settings, and restoring the software. If none of those three methods work, Apple says the device may need repairs. A number of users have reported problems with Wi-Fi and or Bluetooth following the installation of iPhone OS 3.0, however, it is unclear how many users are dealing with the specific issues outlined in this document.
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1
It’s clear to me that OS has a wifi problem. on my iphone 3g never jailbreaked, everithing is OK, so what?? There’s is just a symptomatic issue, on the use of the app “wifi finder”, that doesn’t work anymore with 3.0. We can remark also that’s this app was discovering more wifi networks than the pref system panel of the OS, a bit the same kind of thing on Leopard on Mac with some widgets discovering more networks then the system itself.
So what is Apple doing with the wifi??
Posted by jer FRANCE on July 10, 2009 at 5:01 PM (PDT)
2
I made a mistake: the name of the app wa “wifinder” it is now “wifi checker”. All reviews on the app store report the same problem of not working anymore with 3.0. Just crash when discovering begins in the app.
Posted by jer FRANCE on July 10, 2009 at 5:35 PM (PDT)
3
OS 3.0 has been great for me—it fixed my wi-fi probs. I no longer get dropped connections and everything works faster.
Posted by astroman33 on July 12, 2009 at 2:50 PM (PDT)
4
you should not have to seek repairs for what is clearly a software issue. I had 3.0 and it would connect to a wifi source but would not be able to surf the web, connect to app store, etc.
I downgraded to the 2.2.1 IPSW and everything works just fine…
This is Apple’s problem with software, not hardware
Posted by Egochek on July 18, 2009 at 12:25 AM (PDT)
5
I’ve been using my 1st generation of Iphone for almost 2 years without any issue with wifi or bluetooth until few weeks ago (after upgrade to 3.0 OS). Since then my Iphone could not see any wifi network at all. Apple tech support have tried to troubleshoot but no luck. They asking for deposit $400 to get the replacement (same generation + refurbished), after they get my old phone, they will credit back and charge me $29. This is unfair. This is Apple 3.0 OS bug that killed my iphone wifi. This is not user error. Apple should send me a replacement without charging me or they need to fix the OS ASAP that can bring my wifi back (which I don’t think so since my wifi already dead).
Posted by CBC on July 21, 2009 at 9:08 AM (PDT)
6
i erased all contents and settings on my ipod touch and it took an hour for the loding thing to finish ,after that i have the apple logo and it wont go away
i need help?
what should i do?
Posted by muneeb on July 28, 2009 at 2:16 PM (PDT)
7
@muneeb:
I had this same issue
Put your iphone in DFU mode (simply google for DFU mode)
and then restore in iTunes, it will fix it
Posted by rbrt on August 4, 2009 at 5:44 AM (PDT)
8
After much researching i found that to fix the wifi is to reset network settings an if that fails either upgrade or downgrade the firmware.by what i am seeing is that apple software is becoming more unreliable every time a new release is made an i dont think its fair for apple to charge almost the same amount as buying a new device if you want your system repaired an warranties wether expired or not if there are hardware issues they should be responsible in replacing.
Posted by Erik on August 26, 2009 at 12:18 PM (PDT)
9
I keep searching for a reason that the new IPOD Touch
with Bluetooth has no volume control when paired to my A2DP compliant headphones. The head phones do not have a volume control due to size so the sound almost explodes your ears. Apple couldn’t give me an snswer.
Regards
Stan Schrock
Posted by Stanley Schrock on October 23, 2009 at 10:36 AM (PDT)