Apple launches $20/incident post-warranty chat support | iLounge News

News

Apple launches $20/incident post-warranty chat support

Apple today has started charging out-of-warranty customers for for online chat support — it now costs users $20 per incident for support. The company’s new web payment system, first reported weeks ago, is having difficulties thus far, 9to5Mac reports. It’s likely Apple will offer exceptions for payments until the system is working properly. The company will also grant exceptions for iCloud issues and accidental damage incidents to set up a repair or replacement.

« Apple TV adds ACC Sports channel

Apple to release 8GB iPhone 5c this week? (Updated) »

Related Stories

Comments

If you have a comment, news tip, advertising inquiry, or coverage request, a question about iPods/iPhones/iPad or accessories, or if you sell or market iPod/iPhone/iPad products or services, read iLounge's Comments + Questions policies before posting, and fully identify yourself if you do. We will delete comments containing advertising, astroturfing, trolling, personal attacks, offensive language, or other objectionable content, then ban and/or publicly identify violators.

Commenting is not available in this channel entry.
Sign up for the iLounge Weekly Newsletter

Email:

Recent News

Recent Reviews

Recent Articles

Sign up for the iLounge Weekly Newsletter

Email:

iLounge is an independent resource for all things iPod, iPhone, iPad, and beyond.
iPod, iPhone, iPad, iTunes, Apple TV, Mac, and the Apple logo are trademarks of Apple Inc.
iLounge is © 2001 - 2014 iLounge, Inc. All Rights Reserved. Terms of Use | Privacy Policy