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Apple offers dedicated FaceTime testing, support hotline

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By Charles Starrett

Contributing Editor
Published: Friday, June 25, 2010
News Categories: Apple, iPhone

Apple is offering new iPhone 4 users a dedicated toll-free hotline for them to call to test the FaceTime feature of their new handsets. Mobiture reports that calling 1-888-FACETIME and instigating a FaceTime call allows users to video chat with an Apple representative who can tell the caller how to use the feature and offer advanced tips. The service is available from 8:00 a.m. - 8:00 p.m. Central Time; Wi-Fi is, for obvious reasons, required for the service. [via Engadget]

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Comments

1

I can’t remember the last time I said this about anything Apple does, but, how cool is that?!!

Posted by 0megapart!cle on June 25, 2010 at 12:46 PM (PDT)

2

This is just another example of why I keep buying Apple products. It is not all about the specs and horsepower. It is about the little things Apple does right that no other company would even think about. Kudos Apple.

With this in mind, how about a free bumper for each iPhone 4 to help negate the antenna issue? Another chance to shine through a gloomy cloud. Nintendo did it with Wii controllers…

Posted by Mitch on June 25, 2010 at 1:53 PM (PDT)

3

I just hope they don’t get so much traffic they have to connect customers to each other randomly. I could see it turning into a really bad version of Chat Roulette.

Posted by Dan Woods on June 25, 2010 at 3:21 PM (PDT)

4

@ #1,

Very cool.  I wonder if it only works for right-handed users though wink

Posted by sb on June 25, 2010 at 6:48 PM (PDT)

5

I just called it way cool and easy to get connected.  The guy was very cool and no hold time!  Apple and customer service once again the best there is!!!

Posted by rsocal on June 27, 2010 at 1:24 PM (PDT)

6

why the face time doesn’t work in lebanon?

Posted by colette on September 21, 2010 at 5:32 AM (PDT)

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