Apple offers to replace faulty iPhone 5 sleep buttons | iLounge News

News

Apple offers to replace faulty iPhone 5 sleep buttons

Apple is offering to replace faulty sleep/wake buttons on qualifying iPhone 5 units. The company has set up a website for the replacement process, noting that models manufactured through March 2013 may have an issue where the sleep/wake button stops working or works intermittently. Users with faulty buttons can type in their iPhone 5 serial numbers on the site to see if they qualify for replacements. The replacement program is already available in the U.S. and Canada; it will become available in other countries on Friday, May 2.

Additionally, 9to5Mac is reporting that customers who make a Genius Bar appointment for the issue have the option of trading in their device, which could net up to $350 — $80 more than what Apple is offering for non-affected devices. It’s noted that Apple employees “have been instructed not to present this option” unless a customer specifically asks about upgrading to a new phone.

Comments

« Re/Code conference to feature Apple’s Cue, Federighi

New alleged iPhone 6 renderings include measurements »

Related Stories

Sign up for the iLounge Weekly Newsletter

Email:

Recent News

Recent Reviews

Recent Articles

Sign up for the iLounge Weekly Newsletter

Email:

iLounge is an independent resource for all things iPod, iPhone, iPad, and beyond.
iPod, iPhone, iPad, iTunes, Apple TV, Mac, and the Apple logo are trademarks of Apple Inc.
iLounge is © 2001 - 2015 iLounge, Inc. All Rights Reserved. Terms of Use | Privacy Policy