Apple plans to offer in-store pickup of online orders | iLounge News

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Apple plans to offer in-store pickup of online orders

Apple is preparing to roll out a new pilot program that will allow customers to pickup orders placed through the company’s online store at their local retail store, according to a new report. Citing anonymous sources, Mac Rumors reports that the program, known as Sherwood, will include any product available through the online store, including custom-configured Macs, engraved and gift-wrapped products, and a full range third-party accessories. The report claims that customers placing online orders will be offered the local pickup, and that standard configurations will generally be available for pickup the same day, while other items may take a few days to be delivered.

It is said that proof-of-purchase and an ID will be required for pickup, and that customers may designate one additional person as eligible to pickup the order, should they want to do so. Beyond order pickups, the report suggests that with the rollout, Apple’s retail stores will also begin accepting returns of eligible online orders. The program will reportedly be initially available through select retail stores only, with plans to expand it across the entire chain in the future.

Update: Apple has since launched the program in San Francisco on a pilot basis.

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Comments

1

As it should be ... if Home Depot can do it, surely Apple can.

Posted by Charles Starrett on October 24, 2011 at 5:55 PM (CDT)

1

I called into my local Apple Store yesterday to have a look at the 4S. If I wanted one it was a case of preorder and maybe a two week wait. 1-2 week wait if I ordered online.
Walked across the mall to the 3 Store and was informed I could have whatever colour/size I wanted right there and then.

I didn’t bother with the other networks stores…

Posted by Charles Starrett on October 25, 2011 at 5:35 AM (CDT)

1

Wow! Say Hello to 1999 apple… seems like they could have built a solid inventory system back when they were opening the stores.  But much like the ‘ability’ of the products they sell they are always a step behind.

Posted by Charles Starrett on October 26, 2011 at 5:55 PM (CDT)

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