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Apple recalling Verizon 3G iPad 2 units?

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By Charles Starrett

Contributing Editor
Published: Friday, June 10, 2011
News Categories: iPad

Apple has recalled a select batch of Verizon 3G iPad 2 units, according to a new report. Citing a number of customer complaints on Apple’s Support Communities board, 9 to 5 Mac reports that a batch of Verizon iPad 2 units—most, if not all of them engraved—were shipped out to customers directly from China, in some cases reaching the customers’ local facilities before being redirected to Apple’s Elk Grove offices per Apple’s request. The report also cites an anonymous Apple Store employee, who claims that Apple has given all the stores a list of serial numbers to scan, and if a given unit is a match, it is to be set aside and shipped back to Apple. The employee claimed that the serial numbers cover only Verizon units, and that he or she personally had over one hundred to send back. Apple is offering two accessories of the customers’ choice to those who had their online order shipped—and thus charged to their cards—only to see it recalled. It is currently unclear what the problem with the recalled units might be.

Update: 9 to 5 Mac has indicated that the problem may be related to an inability of the recalled units to let users view or edit account information once they are activated with Verizon.

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