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Apple releases iTunes 8.2.1 with bug fixes, Palm Pre blocked?

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By Charles Starrett

Contributing Editor
Published: Wednesday, July 15, 2009
News Categories: iTunes

Apple has released iTunes 8.2.1, its latest update to its digital media management software. According to Apple’s release notes, in addition to providing “a number of important bug fixes, the release “addresses an issue with verification of Apple devices,” which could be a reference to Palm’s unauthorized efforts to make its Pre phone appear to be an iPod for purposes of iTunes synchronization, or a specific note on iPod touch and iPhone device verification during OS installation and restoration. It is unclear what other changes may have been made to the software. iTunes 8.2.1 is available now via Apple’s Software Update utility or as a direct download from

Update: Several reports indicate that iTunes 8.2.1 does indeed prevent the Palm Pre from syncing with iTunes.

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Anybody surprised?  Palm boasted that they hacked their way into iTunes with the Pre appearing as an iPod.  If nothing else, Apple had to patch it since it would be considered a ‘vulnerability’ by the security propellerheads.

Posted by Gordy on July 15, 2009 at 11:52 AM (PDT)


Well, if it blocks the pre, than I am not going to update.

Mainly because I own a pre.

Posted by Dan on July 15, 2009 at 12:33 PM (PDT)


“Well, if it blocks the pre, than I am not going to update.”

Better hold off on Snow Leopard, too, then.

Posted by Doug Adams on July 15, 2009 at 12:59 PM (PDT)


Once again Apple ignores its loyal customers, those of us who have bought iPod after iPod, used iTunes for years and kept their business thriving. I own a Pre since there is NO ATT&T coverage in my area and Apple has a ridulously long sole source agreement, but it’s a non issue. Obviously, I can sync using any number of third party apps, or simmply USB dragging. I find Apple’s actions laughable. Maybe they can come out with another update for the iPhone that allows multi tasking like the PRE, then charge their iPod touch owners for the upgrade.

Posted by packpackpack on July 15, 2009 at 1:23 PM (PDT)


“Personally, i want Palm to sync….....He Hee!”

Posted by iphoneJobsi on July 15, 2009 at 5:00 PM (PDT)


There’s no reason anyone should expect Apple to support other companies’ devices with the software that they develop. I could see this coming as soon as Palm touted iTunes syncing as a feature. It’s not a surprise.

Posted by Railrider on July 15, 2009 at 6:25 PM (PDT)


pre owner, wait until they do a server update that prevents older itunes version from making any purchases. meaning you have to upgrade itunes to make any purchases at all. then you will be completely locked out.

Posted by nick on July 16, 2009 at 12:20 AM (PDT)


#7 - Who buys from iTunes anymore?

Posted by PettyUpdate on July 16, 2009 at 6:29 AM (PDT)


Railrider, you’re right that there’s no reason for Apple to support them. But there’s also little by way of justifiable reason for them to deliberately block it.

Those who downloand and use iTunes are downloading and using iTunes. Not signing up to an iPhone or iPod contract.

They are separate entities.

To block third party devices for no other reason than to create or retain a stranglehold in the market is against consumer interests and I would think is an anti-competitive move that could very well be challenged.

Posted by BeefJerky on July 16, 2009 at 8:02 AM (PDT)


I don’t care if other players are blocked.  Since most music is available outside iTunes, Apple stands to lose more than it gains.  If iTunes syncing was tipped someone in favor of Pre vs iPhone, it was a gamble that didn’t work.  Seriously, most Windows Mobile or Palm apps never worked on iPhones so why would anyone think it was going to be the opposite with new Pre or other phones?

Besides, if you own a Pre and iTunes - just don’t update your iTunes past 8.2 and accept that you won’t have some of the latest features for as long as that situation can last.

Also consider that Pre’s 8 gig limitation hardly puts a crimp on your music selection since it’s not much to offer anyway if you use memory for data or apps.

Pre owners should be pushing Palm to develop an app that allows conversion of iTunes loaded music and support of other non-iTunes music download and player sources.

Posted by D-Man on July 16, 2009 at 9:03 AM (PDT)


“To block third party devices for no other reason than to create or retain a stranglehold in the market is against consumer interests and I would think is an anti-competitive move that could very well be challenged.” I might agree with you if there were no other source to by electronic media. But since there are other alternatives, I see no reason that Apple has to keep iTunes open for other devices. If this is an issue for you, don’t buy media from Apple and use their media management software.

Posted by rockmyplimsoul on July 16, 2009 at 11:03 AM (PDT)


#9 You’re missing the point. Apple has spent a ton of cash developing and maintaining iTunes. iTunes exists to sell iPhones and iPods. Why should Apple allow a competitor to use it for free or without agreement? And why does anyone in their right mind think that Apple is in the wrong by disallowing it? I just don’t understand peoples’ mentality these days.

You can still buy music from the iTunes store and transfer it to the Pre. You just can’t do it through iTunes.

Posted by Railrider on July 16, 2009 at 7:19 PM (PDT)


I just had a thought:
When someone purchased something from the Amazon Store, and then synced their Prē with “Media Sync”, was the music transfered back into their iTunes Library?

Posted by Dan Woods on July 16, 2009 at 9:22 PM (PDT)


All I know is that of my two PCs, neither works with the new update. It checks my libraries for half an hour, starts iTunes and promptly crashes.

Posted by MysteryD8 on July 17, 2009 at 2:14 PM (PDT)


Solution: Use Songbird and vw never to use Apple products ot software again.

Posted by PettyUpdate on July 18, 2009 at 3:15 AM (PDT)


Or only use things for what the manufacturer designed them for…

Posted by Dan Woods on July 19, 2009 at 7:00 PM (PDT)

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