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Apple seeking iTunes Store feedback from users

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By Charles Starrett

Contributing Editor
Published: Wednesday, March 3, 2010
News Categories: Apple, iTunes

Apple has begun to email certain iTunes Store account holders seeking feedback on how they use the Store, iLounge has learned. The email, which carries the subject “Tell us how you like iTunes,” links to a survey about use of the iTunes Store; more specifically, about video and movie purchase and rental, including why users purchase movies from the iTunes Store and what types of devices they typically watch them on. Other questions asked about users’ purchases of Blu-ray and DVD movies and TV shows, about other ways in which they view movie and TV content, including cable/satellite, TiVo, torrents, Netflix, and traditional rentals, and why they would choose the iTunes Store over other methods. The email specifies that “responses will remain completely confidential, and results will be viewed only in aggregate,” and that the survey takes “15 minutes or less to complete.”

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Comments

1

I hope that Apple also surveys the iPod and iPhone owners who are not using the iTunes store.  They may also get good info to use in revising the iTunes store.

Posted by John on March 3, 2010 at 8:34 PM (PDT)

2

I hope this survey isn’t just in the U.S i gotta few things i’d like to say for my region.

Posted by Steven Bates on March 4, 2010 at 7:45 PM (PDT)

3

Why is it every time I try ti install iTunes for the last month, I get the error message whenever I try to rin iTunes:  ‘iTunes was not installed correctly.  Please reinstall iTunes.  Error 7 (Windows Error 127?’
Please get you act together!  Please advise me how to correct this problem!

Posted by Robert Runkel on June 8, 2010 at 8:52 PM (PDT)

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