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Apple sued over iPod battery life

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By Dennis Lloyd

Publisher, iLounge
Published: Tuesday, February 10, 2004
News Categories: Apple

Apple today filed its quarterly report with the Securites and Exchange Commission. The report listed several lawsuits against Apple, one of which was five plaintiffs;  Craft, Chin, Hughes, Westley and Keegan “filed purported class action cases in various Northern California courts alleging misrepresentations by the Company relative to iPod battery life. The complaints include causes of action for violation of California Civil Code Section 17200 (unfair competition), the Consumer Legal Remedies Action (“CLRA”) and claims for false advertising, fraudulent concealment and breach of warranty.  The complaints seek unspecified damages and other relief.  The Company is beginning its investigation of these claims.  Plaintiffs have filed a motion to consolidate these claims in San Mateo County.  The Company has opposed the motion on the grounds that Santa Clara County would be the most appropriate venue for consolidation.”

Also noted in the report were net sales for iPod.

iPod unit sales: 733,000, up 235% from Q4 2003 to Q1 2004
iPod net sales: $256 million, up 216% from from Q4 2003 to Q1 2004
Quarter ending 12/27/03

“Net sales of peripherals and other hardware rose $281 million or 129% during the first quarter of 2004 compared to the same quarter in 2003. This increase is due primarily to the significant year-over-year increase in iPod net sales of $175 million or 216%.  Strong iPod sales were experienced in all of the Company’s operating segments during the first quarter of 2004 due to increased demand for this product during the holiday season. In addition, iPod sales during the current year were favorably affected by several factors including the introduction of Macintosh and Windows compatible models with increased capacity to either 10GB, 20GB, or 40GB; the Company’s introduction of a new version of the iTunes Music Store in the U.S. for both Macintosh and Windows users in October 2003; and because the Company has expanded its iPod distribution network.”

“During the first quarter of 2004, approximately 53% of the Retail segment’s net sales came from the sale of iPods, other Apple-branded and third-party peripherals, software and services.”

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Comments

21

I find it fantastic that people hate the United States and its legal system so much. I suggests all of you people go and live under a communist/fascist/totalitarian regime and experience life with out the rights afforded to those living in democracy.

You know who decides civil cases? Corrupt Judges? Greedy lawyers? Punk-### kids? Nope. Try a jury. A jury made up of intelligent adults just like you. Oh wait, you weaseled your way out of jury duty because its boring and the pay way less than you earn at your job. Nevermind civic responsibility, nevermined our legal system, and for that matter lets just forget democracy all together. Just go back to your fascist state and your constant whining. Oh wait, no first ammendment, no court system to defend you. The police shoot you on the spot.

Posted by who needs lawyers? on February 10, 2004 at 7:21 PM (PDT)

22

And what happens when we find out the Aple WILLINGLY engaged in fraud?  Will you Apple fanboys change your tune then?

Posted by stark23x on February 10, 2004 at 10:22 PM (PDT)

23

I thought his was about battery life.  Many of you have problems with the US.  Air it somewhere else.  Sure, the US is not perfect ... not like Great Britain. 

Let’s talk about battery life, not take shots at each other.

Posted by Ian from US on February 11, 2004 at 6:14 AM (PDT)

24

one more thing—the fine print is fine, about not using any features to conserve battery life, but that fine print can only be read WHEN YOU OPEN THE BOX, which you cannot do until you purchase the unit.  The ads don’t tell you that the battery life does not live up to Apple’s good name.

As for draining the batter, LION batteries do not have the “memory” problems of older batteries, so you can charge it at any stage.

Posted by Ian from US on February 11, 2004 at 6:16 AM (PDT)

25

I always find it most enlightening when I get shouted at as soon as I am bold enough to criticise the USA. Yes, really, so there are just two state-system in this world, the US and a “communist/fascist/totalitarian regime”, a most intelligent remark.

Oh, Ian, no, this is not “about battery life”. It is about a lawsuit against Apple. Which certainly gives some room for discussion about the legal system within such a lawsuit takes place.

As for the fineprint, Ian, yes, that you will find inside the Box, as by any other electronic device avaiable on the market…..

Posted by cAPTAIN aMERICA on February 11, 2004 at 6:31 AM (PDT)

26

If a company advertises 8 hour battery life per charge and the user gets NOTHING close to it, then a claim of false advertising can be made and is actionable.  The fact that people choose to exercise their rights be filing a class action suit is fine.  Sure, many class actions are silly, which you can certainly blame on the class action lawyers.  I have an iPod and the battery life sucks—especially for a $400 item.  What will the suit do?  Nothing for the consumers—we will get a silly voucher for a discount on a future purchase from Apple, while the attorneys get big dollars.

Yes, that is a problem with the legal system, but to start putting down the entire country is a bit of a stretch.  If you want to do that, start a forum for it ... there are plenty of things one could criticize “Great” Britain for…I choose not to hold it’s government and laws against the fine people of that island nation.

Posted by Ian from US on February 11, 2004 at 6:41 AM (PDT)

27

Please, Ian, I’m not “putting down the entire country”! I was just expressing my concerns about the american legal system as it is. Some other chap made it clear to all that the US-System seems to him the only one acceptable. I was just responding to this most amusing, ähm, utterance.

But talking about your battery troubles, Ian. Which generation do you have? Firmware updated? Battery life? Are you listening to whole CD’s or playlists or are you just skipping from one song to another (which would use much more energy). Backlight off?

Oh, by the way, I’m not British, I’m from Switzerland, so english is not my first language (nor the second or third).

Posted by cAPTAIN aMERICA on February 11, 2004 at 7:35 AM (PDT)

28

I have the most recent 20GB ipod.  I don’t skip often, don’t use backlight, etc.  The battery life is not great.  I want to use the backlight, but it eats the battery.  Apple did a great job with the ipod, but the battery stinks.

By the way, I am a USC, an attorney and practice immigration law.

Posted by Ian from US on February 11, 2004 at 7:38 AM (PDT)

29

OK, so you have a 3. generation iPod. These come with a 3.7 Volts 850 mAh Li-Ion battery, whereas the 1. and 2. generation iPod came with a 3.7 Volts 1200mAh Li-Polymer battery. These where thicker. Further information under [http://store.l-f-l.com/cgi-bin/cp-app.cgi?usr=50X8122316&rnd=5731733&rrc=N&cip=12.226.3.80&pg=prod&ref=UP325385A4H&cat;=], that’s where you can also buy them. Did you try updating the firmware? What OS are you working with? Windows? MacOS 10.3.2?

Posted by cAPTAIN aMERICA on February 11, 2004 at 7:54 AM (PDT)

30

oooo Great Britain perfect? lol. Damn i hope you meant that inna good way. (Even though i think the uk is kinda…hmmm i won’t say.) Anyways why is it a battery disscussion board has turned into a international disscussion on countrys and the way people are? Not every country is gonna do the same things as another. America is a totally different country to England or anywhere else. If they choose to sue over little things then who cares? It’s just showing that they are more sensitive people and care about their homeland. Aight pplz move on with ya battery notes…

Posted by TK187 on February 13, 2004 at 2:10 AM (PDT)

31

well America aint he best country now is it. AMERICA LOL the land of giant burgers and Britney spears and Microsoft!

At least everytime i go to hospital i dont have to put up with ur crappy medical system. $$$ 4 the doctor!

And ur accents are so terriible! especially Wisconsin

Posted by THE DEVILS ADVOCATE on February 13, 2004 at 8:28 AM (PDT)

32

Dear Devil’s Advocate—Perhaps you need to use your low-cost medical system (whereever you are) and get some anger management therapy.  Your perfect country, wherever that might be, would be ashamed at you—see, in your perfect country, everyone is happy, peaceful and loving—you must be considered an aberation, what with all that anger.

If I recall, this was about batteries, not verbal battery.

Posted by Ian from US on February 13, 2004 at 8:40 AM (PDT)

33

Beg your pardon, but it’s about a lawsuit against Apple, to be exact.

However, Ian, if you don’t like to share the information I asked you for, I suggest you look for more information at http://discussions.info.apple.com/ and look for the iPod. I’m sure you will find some useful hints about battery management etc.

Good luck with your iPod!

Posted by cAPTAIN aMERICA on February 13, 2004 at 12:52 PM (PDT)

34

There is no perfect country…no perfect apple ipod battery by the looks of things too. Look every1 just get over the country thing. People have different cultures, traditions and ways of life. Now plzzzzzz just get back to the battery thing yall. Moooooove on cuz life is not all about fighting aight? Anyhow concerning the apple ipod situation, hmmm…

Posted by TK187 on February 13, 2004 at 12:54 PM (PDT)

35

Dear Ian from the united sates of america"GOD BLESS AMERICA: not.

Not all of us have the pa perfect president like george bush.

2nd your medicals system is crap compared to ours mainly the fact we dont pass out when we find out the cost for surgery.

Were all aren’t as cool as u Ian-(wot a name) who some how links ipod batteries with dissing other countries. so i ask uto ram ur ipod where the sun dont shine and stick to the main topic. im not the 1 who needs help u do with ur perfect medical system and the American dream sue, sue!

Posted by THE DEVILS ADVOCATE on February 14, 2004 at 10:34 AM (PDT)

36

What an extraordinary example of an purely intelectual aproach of a complex and interconnected issue! Let’s all give THE DEVILS ADVOCATE a hand!

But I do agree that Ian might have been a wee bit more, ähm, empathic. But lets all take a deep breath.

Posted by cAPTAIN aMERICA on February 14, 2004 at 1:51 PM (PDT)

37

Straight and to the point.  The big battle was that it cost 85% of your ipod original purchase to replace the battery.  Now they are selling replacement batteries.  That is all i ever wanted.  I bought an ipod to use the #### out of.  I expect to replace the batter but not for $200+.

I am a mac addict and apple has always been the “different” corperate.  Not so much anymore.  PC & Mac are like the Democrates and Republicans, they all work together, there is no difference.

Now i can buy a battery and replace it for 67$.  Right on!  Unfortuently the replacement’s are for the original and not the slim version.

——as for the american controversy, people are tending to forget that individuals live in the country and not everyone supports the government.  it is corrupt, who isnt?  Medical cost is another thing.  It is expensive because of all the people that do not pay.  Most settle out for cheaper than the cost and insurance companies never have to pay the full amount.  And lawyers, there are good & bad.  You need a lawyer to defend the innocent.  so much controversy over this and that when there is a balance in the middle where most people are.  We are a young country, not like the rest of the world, like teenagers…we know it all and are indestructible…so we think

Peace | Love | Respect

Posted by Black Licorice on February 14, 2004 at 4:22 PM (PDT)

38

Replacement’s for the slim version? Look unter http://www.applelaptopbattery.com/ there you will find with “iPod” the right battery, http://store.l-f-l.com/prod/616-0159/51F3434716- for 49 Bucks.

All the best

Posted by cAPTAIN aMERICA on February 15, 2004 at 10:10 AM (PDT)

39

black licroice, you make a valid point however, being a young country does not excuse anything, there are younger who are a lot less ###### up.


back to the main topic, are these replacement batteries self installed, or do are they best to be installed by an authorised dealer or similar? great they are availabe, as long as i don’t have to be without the pod for to long!!

Posted by mungbean on February 15, 2004 at 9:39 PM (PDT)

40

Hy mungbean.

The mentioned replacement batteries are self installed. At http://www.ipodbattery.com you will find the Installation Instructions for them. Check http://www.ipodbattery.com/ipodinstall.htm for 1. and 2. Generation, or http://www.ipodbattery.com/slimipodinstall.htm for the slim 3. Generation. Looks very easy, but I wouldn’t know, since my battery (1. Generation) is still running strong.

Oh, use instead of the mentioned screwdriver a guitarpick, which is much less likely to scratch the casing.

Posted by cAPTAIN aMERICA on February 16, 2004 at 4:01 AM (PDT)

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