News
AT&T error leaving iPad 3G owners with no data
A number of iPad with Wi-Fi + 3G owners are reporting an AT&T error that leaves their devices without access to cellular data. According to an Apple Support discussion thread, affected users are seeing a message that states, “AT&T is unable to process your request. We apologize for any inconvenience. Please try again later (Q5033)” during the cellular data account signup process. The issue appears to involve the data/billing information not being received by AT&T, and therefore not being attached to the account. Based on user responses from the thread, those users dealing with the issue need to contact AT&T and have their ICCID number tied to the phone number assigned to their data account in order to get service; others have had success with replacing the iPad’s Micro-SIM card entirely. Even after successful activation, a number of users report receiving the same error when attempting to view their account information on the device, but in those cases, the data connectivity is working.
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1
What AT&T is having problems? Surprise surprise!!
Posted by Johnny L on May 5, 2010 at 10:02 AM (PST)
2
Typical fail by AT&T. The worst part about this is that AT&T’s problems end up being the reason to avoid early adoption of solid Apple technologies. I look at this and go, “I’m just glad I’m waiting for the next generation of iPad, when AT&T (hopefully) has this worked out.”
Posted by Dave on May 5, 2010 at 10:19 AM (PST)
3
Have wifi+3g and no problems with anything. Just want work to have wifi. : )
Posted by railrunnerT68 on May 5, 2010 at 6:02 PM (PST)
4
I hate to say it but technology and software changes so quickly these days, I would have to assume that 90% of the wifi problems we are hearing about are unfortunately user error. Apple products are very easy to use, but there are a few features that actually require some knowledge to troubleshoot.
I still have the original iPhone so to me the 3G is great!
I think the faster processor on the iPad really helps too.
Posted by Curt remington on May 6, 2010 at 8:22 AM (PST)
5
WHY I KEEP ON RECEIVING ERROR CODE Q1018 WHEN EM TRYING TO RECHARGE MY IPAD DATA PLAN
Posted by TOMAS on April 19, 2011 at 9:01 AM (PST)