News
AT&T removes iPad 3G unlimited data option, promises return
AT&T today removed the option for unlimited cellular data for all iPad with Wi-Fi + 3G users, but has said eligible users will once again be able to select the plan. On June 7, AT&T changed its data plan pricing structure, removing the $30/month unlimited option which had become familiar to iPhone users and replacing it with a max plan offering 2GB of data for $25 a month. The company quickly clarified that iPhone and iPad users on existing unlimited plans would be able to keep their plans indefinitely, and promised that all iPad with Wi-Fi + 3G users who ordered their device by June 7 would be able to opt in to the unlimited plan as well. Engadget reports that following today’s removal of the unlimited option, the company said that everyone who is eligible “will be able to select the unlimited plan,” and that “details will follow.”
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1
Bah, I ordered my 3g ipad on june 4th just so I could beat the deadline and still get the $30 unlimited att plan…it arrived yesterday and its GONE as an option—but coming back—do I sign up for a 2g plan in the meantime or wait for unlimited to return??? more confused now than ever!
Posted by david on June 22, 2010 at 6:32 AM (PDT)
2
This from Apple Discussions!
“Just got off the phone with ATT. 49 minutes from start to finish. About 45 of them waiting on hold. Rep was as friendly as could be and got the job done with no hiccups. Make sure your iPad and Credit Card are handy when your on hold. They will have you register for the “cheap” 3G plan then switch you over to the Unlimited when you get a “Cellular Data Number”. It may take a restart for the CDF field to populate.
ATT iPad Data Phone Number: 866 640 5125”
Hope it works for you.
Posted by gopher on June 22, 2010 at 7:06 AM (PDT)
3
waited on hold for 81 minutes..
Posted by David on June 22, 2010 at 8:15 PM (PDT)
4
1h the 1st time drop the call 2hs so far still holding
Posted by joe on June 23, 2010 at 10:29 AM (PDT)
5
As of last night, the number that gopher posted above (866-640-5125) no longer gets you to the correct department. After an hour of transfers last night, I was finally connected to the iPad department who was able to correct this for me.
The new number to call is 800-275-2273.
To qualify, you must have ordered the iPad before June 7th, but received it later than June 7th.
Posted by dlawrence on June 25, 2010 at 12:36 PM (PDT)
6
I have a pad with the unlimited plan. I was wondering if ihad to replace the pad could I put the unlimited on the new iPad?
Posted by Jimfromearth on July 3, 2010 at 8:23 AM (PDT)
7
Bought my ipad too late to qualify for the unlimited plan. ny idea when the unlimiterd plan will return and will anyone qualify forit? The $25 2G plan doesn’t cut it.
Posted by Joefromboston on December 3, 2010 at 4:28 PM (PDT)