News
AT&T removing itemized detail from iPhone bills
By Charles Starrett
Senior Editor, iLounge
Published: Wednesday, August 22, 2007
News Category: iPhone
Several readers and iLounge editors have reported that AT&T is sending messages to iPhone customers via SMS alerting them that the company is removing itemized detail from its paper bills. The length of iPhone owners’ paper bills has been a point of criticism for the company in recent weeks. The message reads: “We are simplifying your paper bill, removing itemized detail. To view all detail go to att.com/mywireless. Still need full paper bill? Call 611.”
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1
yep, I got one this evening around 5:15pm eastern.
Posted by Bob Reck in Baltimore, MD on August 22, 2007 at 3:40 PM (PDT)
2
I got my text msg today and it reminded me to log into my acct online and discontinue the paper bill. I’m glad to see this change and I can’t remember the last time I went past the first page of my phonebill to begin with.
Posted by vespagirl on August 22, 2007 at 3:55 PM (PDT)
3
There are, after all, only so many trees.
Posted by galagachamp on August 24, 2007 at 1:12 PM (PDT)
4
I DO MIND NOT HAVING ITEMIZED BILLING AND WHEN I GO TO THE WEB SITE YOU SAY, ALL THAT’S THERE IS A BIG RUN AROUND. THE SITE GOES NO WHERE. I’VE BEEN TRYING FOR OVER AN HOUR TO GET MY ITEMIZED BILL AND NOTHING HAPPENS
Posted by ORVAL SHEESE on January 6, 2008 at 11:02 AM (PDT)