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AT&T to move to iPad-based Point of Sale system?
AT&T has plans to move to an iPad-based Point of Sale system over the next two years, according to a new report. Citing unnamed sources as well as an AT&T spokesperson, 9to5Mac reports that the new system, which is being tested in AT&T’s Chicago “concept store”, will give employees the ability to perform all functions currently handled on behind-the-counter PCs on the iPad. These will include upgrade checks, account research, and servicing as point-of-sale terminals. The report goes on to claim that stores will receive Wi-Fi base stations meant specifically for the iPad system, and that lockers will be added to the back of the store for storage of the devices. According to the report, AT&T plans to aggressively deploy the new system for a larger test in a number of markets by early next year.
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I would say they’ve already started. I visited my local AT&T store in order to add a line to my account (and get an iPhone for it), and the representative used an iPad to perform everything except for swiping my credit card at the end.
Posted by Mollari 2261 on August 3, 2012 at 9:47 AM (PST)