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Consumer Reports: AT&T ranked last among U.S. carriers

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By Charles Starrett

Contributing Editor
Published: Monday, December 6, 2010
News Categories: iPhone

Consumer Reports has released the results of its latest cell phone service survey, with iPhone carrier AT&T ranking dead last nationally. According to the results, which have been posted online by the Houston Chronicle, AT&T scored a “worse” rating in every single category save for texting, in which it received a next-to-bottom rating. Overall, AT&T received a score of 60, below that of T-Mobile (69), Sprint (73), Verizon Wireless (74), and national leader U.S. Cellular (82); it also received the lowest score in every city in which Consumer Reports surveyed readers. Notably, the same issue also ranks smartphones and traditional cell phones by carrier, and lists the iPhone 4 as tied with the Samsung Captivate for the title of best smartphone available on AT&T.

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Comments

1

If this is a surprise to you, you haven’t owned an iPhone in the U.S. When do we get iPhone on Verizon?

Posted by Dave on December 7, 2010 at 12:22 PM (PDT)

2

Sorry Dave, I’ve owned an iPhone in the US for the past 3 years and I’m surprised. I guess I’m just lucky where I live, work, and spend most of my time. Granted, when I travel to San Francisco or New York, I definitely have poor performance. Though, given how many iPhones I see in SoCal, perhaps AT&T’s engineers here are better than other regions.

Posted by Mack on December 7, 2010 at 1:00 PM (PDT)

3

Mack, Southern California, particularly the Los Angeles and San Diego metropolitan areas, are too spread out and much flatter for users to have performance issues seen in the more densely populated cities like San Francisco and New York, and those cities especially have tall, closely-spaced buildings (and hilly terrain in SF’s case) that further reduces signal strength.

Posted by camembert on December 7, 2010 at 2:08 PM (PDT)

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