DLO responds to iBoom issues [updated] | iLounge News

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DLO responds to iBoom issues [updated]

Digital Lifestyle Outfitters (DLO) has responded to reports of a power charging-related problem in the company’s iBoom that can cause damage to both iPods and the accessory if battery power and AC power are used at the same time.

“We had an isolated production run of iBooms that may present problems with the AC power while the batteries are in place,” DLO president and CEO Jeff Grady told iLounge. “If a customer has any problems with their iBoom related to AC power usage while the batteries are in place that results in damage to the iBoom, we will replace the iBoom at no charge. The customer simply needs to contact our customer service department should they have any problems.”

Update: DLO has told iLounge the following: “The reported problem with the isolated production run of iBooms will in no way damage the iPod. We have investigated this issue thoroughly and have not had any reports that any iPods themselves have been damaged through use with the iBoom.”

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Comments

21

Geez, we bought an iBoom thinking we could use it either with AC or batteries but the inside is so poorly designed that we could not, no matter how hard we tried, get the stupid batteries in there!!  The cord is actually in the way…...I guess instead of grumbling, we should be GRATEFUL we didn’t actually get them in there and burn something up.

Posted by Dee Dee on June 18, 2005 at 9:53 AM (PDT)

22

What does someone here suggest I get to put in my office so I can listen to my IPod and FM radio in my office?  I have very little space so I liked the idea of just setting this on a shelf.  I have a JBL On Time on order for my bedroom at home but didn’t want to spend that much for something in the office nor did I need the clock & alarm functions

Posted by Jeremy on March 2, 2006 at 10:32 PM (PDT)

23

i had my iPod charging in the iBoom.
the iBoom overheated the iPod and melted it somehow?

Warranty from Apple or iBoom?

Posted by jmac on January 6, 2009 at 5:44 PM (PDT)

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