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EU judge criticizes Apple over warranty rights

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By Phil Dzikiy

News Editor, iLounge
Published: Tuesday, March 19, 2013
News Categories: Apple

European Union Justice Commissioner Viviane Reding said Apple still isn’t informing consumers about their legal rights to a two-year warranty in EU member states, according to a report. “In at least 21 EU Member States Apple is not informing consumers correctly about the legal warranty rights they have. This is simply not good enough,” Reding said. She mentioned lawsuits filed against Apple by consumer associations in Belgium, Germany, Luxembourg, and Portugal. Apple was fined twice in Italy over similar complaints, and the company may be facing some heat in Australia, as well. Warranty coverage for Apple products now varies considerably by country, despite Apple’s efforts to sell AppleCare and AppleCare+ extended warranty policies while offering standard 90-day telephone support and 1-year repair coverage across product lines. [via Dow Jones Business News]

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