Fix for FaceTime Mac / iPhone 4 call failure problem discovered
Following Apple’s release of the beta version of FaceTime video calling software for the Mac, a number of iLounge readers reported problems using their Macs to call certain iPhone 4 users, even when those iPhones were on Wi-Fi networks and capable of making outgoing FaceTime calls. After testing with iPhone 4, iPod touch, and Mac hardware, it turns out that a simple but pesky bug is to blame for the problem: the Mac FaceTime application’s handling of telephone numbers with periods, as in 212.555.1212 versus the more traditional use of dashes in 212-555-1212.
Unlike the iPod touch 4G and iPhone 4, which automatically translate your Contacts’ phone numbers in the 212.555.1212 format into 2125551212 for calling purposes, the beta Mac FaceTime software appears to improperly treat the periods as additional characters when trying to initiate calls, resulting in an instant statement by the FaceTime software that the person you’re trying to reach is not available. Yet the same person will remain reachable at the same number using a different FaceTime device such as an iPhone 4 or an iPod touch 4G, and will also be capable of calling you.
Until Apple updates the Mac FaceTime software to properly handle telephone numbers entered with periods as separators, use the Mac’s Address Book application to swap the periods in phone numbers for more conventional dashes, which FaceTime for the Mac handles without complaint. Calls that previously seemed impossible due to instant rejection will suddenly go through without complaint.
- Apple ceasing development for Aperture, iPhoto in favor of Photos
- WWDC 2014: All The News You Want To See
- MS Office coming to iOS in 2013
- SuperSync 5 adds advanced ITunes Match support
- Apple releases Configurator 1.1
- iCloud Tabs to share Safari tabs between Mac, iOS
If you have a comment, news tip, advertising inquiry, or coverage request, a question about iPods/iPhones/iPad or accessories, or if you sell or market iPod/iPhone/iPad products or services, read iLounge's Comments + Questions policies before posting, and fully identify yourself if you do. We will delete comments containing advertising, astroturfing, trolling, personal attacks, offensive language, or other objectionable content, then ban and/or publicly identify violators.
- Happy Labor Day from iLounge
- iLounge Weekly coming Monday, last chance for August giveaway
- Apple to add 3X Retina Display support to iPhone 6?
- iPhone 6 logic board leak shows NFC, A8 chips
- Massive report reveals Apple’s PR strategies
- iWatch not shipping until 2015?
- Report: Dutch chipmaker NXP to provide iPhone 6 NFC chips
- Video Review: Parrot’s Jumping Sumo and Rolling Spider
- Apps of the Week: Hyperlapse, BioShock, Asphalt 8 1.5 + more
- Apple sends out invites to September 9 event
- Grace Digital Ecostone Bluetooth Speaker
- Awesome Cables 6ft Braided Awesome Cable
- ZeroChroma Folio-Slide for iPad Air
- Juno Labs Juno Power HUE Pro
- Parrot Minidrone Jumping Sumo
- Parrot Minidrone Rolling Spider
- Stem Innovation Izon View
- Zivix PUC Wireless MIDI Link
- IK Multimedia iRig Voice
- Ten One Design Magnus Air
- What’s New In Apple TV 7.0
- What’s New in iTunes 12
- iLounge Picks: Five Great Summer Party Speakers
- Editorial: Endings And Beginnings
- Live From CE Week 2014: Brand New iPad, iPhone + Mac Accessories!
- What’s New In iOS 8 For iPad, iPhone + iPod touch
- iLounge Multi-Editorial: WWDC 2014’s iOS 8, OS X Yosemite + More
- The Complete Guide to Apple TV Channels
- iHistory: From iPod + iTunes to iPhone, Apple TV + iPad, 2001 to 2010
- iHistory: From iPod + iTunes to iPhone, Apple TV + iPad: 2011 to Today