Fix for FaceTime Mac / iPhone 4 call failure problem discovered
Following Apple’s release of the beta version of FaceTime video calling software for the Mac, a number of iLounge readers reported problems using their Macs to call certain iPhone 4 users, even when those iPhones were on Wi-Fi networks and capable of making outgoing FaceTime calls. After testing with iPhone 4, iPod touch, and Mac hardware, it turns out that a simple but pesky bug is to blame for the problem: the Mac FaceTime application’s handling of telephone numbers with periods, as in 212.555.1212 versus the more traditional use of dashes in 212-555-1212.
Unlike the iPod touch 4G and iPhone 4, which automatically translate your Contacts’ phone numbers in the 212.555.1212 format into 2125551212 for calling purposes, the beta Mac FaceTime software appears to improperly treat the periods as additional characters when trying to initiate calls, resulting in an instant statement by the FaceTime software that the person you’re trying to reach is not available. Yet the same person will remain reachable at the same number using a different FaceTime device such as an iPhone 4 or an iPod touch 4G, and will also be capable of calling you.
Until Apple updates the Mac FaceTime software to properly handle telephone numbers entered with periods as separators, use the Mac’s Address Book application to swap the periods in phone numbers for more conventional dashes, which FaceTime for the Mac handles without complaint. Calls that previously seemed impossible due to instant rejection will suddenly go through without complaint.
- Apple ceasing development for Aperture, iPhoto in favor of Photos
- WWDC 2014: All The News You Want To See
- MS Office coming to iOS in 2013
- SuperSync 5 adds advanced ITunes Match support
- Apple releases Configurator 1.1
- iCloud Tabs to share Safari tabs between Mac, iOS
- App Store prices going up in Australia, Indonesia and Sweden
- Apple’s antitrust monitor is leaving for good
- Happy Columbus Day + Canadian Thanksgiving!
- Apple now selling SIM-free iPhone 6s and iPhone 6s Plus
- AT&T opens up Wi-Fi calling for iPhone
- Battery impact of Samsung vs TSMC A9 chips overestimated? (Update: Apple response)
- Apple TV, iPad Pro to be sold online in late October, in stores early November?
- iBooks adds exclusive enhanced editions of Harry Potter series
- Report: Barclays to launch Apple Pay support in the UK early next year
- Apple reveals Beats Pill+ speaker
- Creative Sound Blaster Roar 2 Bluetooth Speaker
- Parrot Airborne Night and Airborne Cargo Drones
- Griffin Survivor Journey and Survivor Summit for iPhone 6/6s
- Parrot Jumping Night and Jumping Race Drones
- Trident Case Aegis Pro Case for iPhone 6/6s
- Scosche boomBOTTLE+ Waterproof Wireless Speaker
- Just Mobile Quattro Folio for iPhone 6s
- X-Doria Defense Lux for iPhone 6s/6
- Spigen Perfect Armor for iPhone 6s, Slim/Tough Armor for iPhone 6s Plus
- Spigen Neo Hybrid / Carbon / EX + Ultra Hybrid for iPhone 6s/6s Plus
- Instant Expert: Secrets & Features of iOS 9.0
- Under the Radar: A closer look at smaller iPhone 6s and iPhone 6s Plus changes
- A First Look at iOS 9’s Transit in Apple Maps (Updated for watchOS 2)
- Instant Expert: Secrets & Features of iTunes 12.2
- Instant Expert: Secrets & Features of iOS 8.4 + Apple Music
- CE Week 2015: IK Multimedia, Monowear’s Apple Watch bands + More
- Live From CE Week 2015: Brand New iPad, iPhone + Mac Accessories!
- Opinion: The ‘Grand Experiment’ of shifting to Google Photos
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?