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H2O Audio explains waterproof case review

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By LC Angell

Contributing Editor
Published: Saturday, December 11, 2004
News Categories: iPod Accessories

picH2O Audio has issued a statement attempting to explain a slightly negative Associated Press review of its SV Mini waterproof case for Apple’s iPod mini. The company told iLounge that the initial round of cases sent out to reviewers was “pulled from a shipment of pre-production units” that “do not have a final housing seal.” H2O Audio said these units are “splash proof but possibly not waterproof in an active environment,” noting that the final cases are in transit and are expected in the coming weeks. iLounge has been testing the preliminary case for some time. We have delayed our review while awaiting representative final product of both the case and its included waterproof headphones.

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Comments

1

Got my SV Mini on Thursday and, after reading the AP review, plunged into the pool with some trepidation on Saturday. After over an hour of laps, however, my treasured mini was bone dry.

I can’t say the SV is perfect (the lithe little mini becomes downright bulky encased in the SV plastic and neoprene) but after several attempts at bringing music along for a swim (Swimman MP3, then Oregon Scientific), it’s a darn sight better than the alternatives. Headphones are far better than others (though, given the necessity of sealing the ear canal, headphone preferences are probably especially personal for waterproof music), and you can actually use the iPod control and display in the water.

Posted by sathomasga on December 12, 2004 at 10:54 AM (PDT)

2

Well, plunged into the pool late this afternoon.  After 20 minutes of music, my ipod died a wet death.  I submitted my SV Mini to a submersion test prior to the swim, which it passed.  I have emailed H20 Audio.  I am hoping that my ipod dries out and begins to operate.  Failing that I’m hoping that H20 Audio will help me out.  To be continued.

Posted by MarshalAB on December 12, 2004 at 10:01 PM (PDT)

3

I don’t understand the need to swin with an iPod. Can’t you stand being somewhere without music?

I almost want to give you a Nelson “Ha, Ha” but since this product is supposed to keep the iPod dry I don’t think I will.

I will not be putting my 40GB iPod in water anytime soon. There are lots of places where it would be nice to be able to listen to it, but it’s just not practical, or I need to be able to hear other people talk to me.

Posted by croooow in Fairfax, VA on December 13, 2004 at 10:26 AM (PDT)

4

Looks like H2O Audio has acknowledged a problem, as they’re recalling the units (as per an email I received today). Fortune was clearly smiling on me.

Marshal, chances are good that the iPod will be fine once it dries out completely.

Crow, get a life.

Posted by sathomasga on December 13, 2004 at 5:59 PM (PDT)

5

Well spoke with H20 Audio this AM.  They acknowledged the problem, and said that they would fix or replace the ipod, and send me a replacement SV Mini, even before I had a chance to ask.  Christian, the gentleman I spoke with at H20 Audio was very friendly, and kind.  I asked him if he really thought they could make the product work, and he said yes, explaining they already had a product for divers at significant depth.  So I was won over.  They were supposed to call today with RMA data etc, but they did not.  I bet they call tomorrow.  I’ll keep you posted.  Sathomasga, thanks for the encouragement.

Posted by MarshalAB on December 13, 2004 at 8:13 PM (PDT)

6

It seems pretty darn dumb to send faulty units that were pre-production out for review.  In fact, it’s downright stupid not to test the review units before you send them out.  bad reviews aren’t exactly good for product launch.

It doesn’t speak well of a company’s attention to detail.  And I’m supposed to trust my expensive piece of gear to this housing?  No thank you.

sathomasga, if you feel the need to tell others how to think, perhaps you shouldn’t be telling others to get a life.  Got mirror?

Posted by stark23x on December 14, 2004 at 7:35 AM (PDT)

7

Definitely looks like H2O messed up big time. Probably trying to rush something out before the holidays. The product almost works (it did work for me - the one time I tried it), but almost isn’t good enough for this type of gear. We’ll see what the revision changes, but caution is definitely recommended. Interesting to see ipodlounge’s review.

stark, it’s amazing how many people can write but can’t read. I wouldn’t and haven’t presumed to tell people how to think. Crow called into question the idea of swimming with music. If s/he doesn’t have an interest, that’s fine, but there’s no reason to go around criticizing others who do. Just consider folks that have MS or other disabilities and for whom swimming is the only means of exercise. And consider how much more enjoyable an hour of struggling from one of the pool to the other can be if there’s music to accompany or inspire you.

Posted by sathomasga on December 14, 2004 at 6:54 PM (PDT)

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