Intel responds on iPhone sync issues

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Intel responds on iPhone sync issues

Intel has issued a comment concerning the iPhone sync issues some users are experiencing with certain PCs containing a specific Intel chipset. “Our leading theory is a BIOS or system configuration issue, but we are still investigating,” Intel said. The basic input/output system (BIOS) is the boot firmware run by a PC on startup, which identifies, tests, and initializes core system devices such as the graphics card, hard disk, and other hardware. As we reported earlier this week, the syncing issue appears to linked to Intel’s P55 Express chipset and its USB controller, which leaves the afflicted machines able to recognize the iPhone but unable to sync. The problem has been most prevalent among PCs running 64-bit Windows 7, but the issue has also been reported on machines running both 32-bit and 64-bit versions of both Windows 7 and Vista.

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Comments

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Since upgrading from 32-bit Vista to 64-bit Win7, my iTunes syncing has been slow. While your article is about an Intel chipset, what about an Asus mobo (M3A78-EM) running an AMD 780G/SB700 chipset?

Posted by Edward Kennedy on November 7, 2009 at 6:25 AM (PDT)

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