iPhone 4S receives higher satisfaction ratings than predecessor | iLounge News

2014 iPad iPhone iPod Buyers' Guide from iLounge.com

News

iPhone 4S receives higher satisfaction ratings than predecessor

Author's pic

By Charles Starrett

Contributing Editor
Published: Thursday, December 1, 2011
News Categories: iPhone

According to the latest survey from ChangeWave, early customer satisfaction ratings for the iPhone 4S are even higher than those seen for its predecessor, the iPhone 4. 77 percent of iPhone 4S owners reported being “Very Satisfied” with the device, compared to 72 percent who said the same of the iPhone 4 in July 2010, while 19 percent of 4S owners say they are “Somewhat Satisfied”, compared to 21 percent of iPhone 4 owners. Overall, 96 percent of iPhone 4S owners reported being satisfied with the device, compared to 93 percent of iPhone 4 owners; only 2 percent of iPhone 4S owners said they were “Unsatisfied” with the handset. Siri ranked as the most popular feature of the phone, followed by the generic “ease of use” and the eight megapixel camera, while short battery life and the lack of 4G connectivity topped the dislike list. In addition, the overall dropped call rate reported by iPhone 4S owners—2.5 percent—was less than half of the rate reported by iPhone 4 owners—5.2 percent—in July 2010. ChangeWave’s survey was conducted among 215 iPhone 4S owners on November 2-9.

« Flight Control adds new maps, Rewind Feature

iPhone 4 catches fire while charging in Brazil »

Related Stories

Comments

1

And the margin of error for such surveys is?  Yeah, that’s what I thought ...

Posted by rockmyplimsoul on December 1, 2011 at 11:58 AM (PDT)

2

I concur with the Sam’s Club decision to no longer sell The Brick Bible. http://www.iphonelifestyl.blogspot.com I reviewed The Brick Testament website and found many of the illustrated scenes from the Bible to be really inappropriate.

Posted by Bernard Boleslaw on December 1, 2011 at 9:59 PM (PDT)

If you have a comment, news tip, advertising inquiry, or coverage request, a question about iPods/iPhones/iPad or accessories, or if you sell or market iPod/iPhone/iPad products or services, read iLounge's Comments + Questions policies before posting, and fully identify yourself if you do. We will delete comments containing advertising, astroturfing, trolling, personal attacks, offensive language, or other objectionable content, then ban and/or publicly identify violators.

Commenting is not available in this section entry.

Email:

Recent News

Recent Reviews

Recent Articles

Shop for Accessories: Cases, speakers, chargers, etc.