News
iPod accessory makers take action on product issues
In order to keep our readers aware of a number of recently “fixed” or removed-from-market iPod products, iLounge has compiled this list of accessories that have recently been fixed or removed from the market entirely. We commend the companies listed below for responding to the issues that have been identified with their accessories.
Digital Lifestyle Outfitters (DLO) recently informed iLounge that the battery leak issue identified in its iBoom boombox has now been fixed in shipping models. iBoom boxes marked as iPod photo compatible include the battery fix.
Incase has released a new version of its Incase Charger that addresses audio problems that uncovered in our review of the product. As noted in our updated review, we found the audio output of the new version to be “dramatically improved from its predecessor, and overall more than satisfactory.”
Gadget Accessories has confirmed to iLounge that its 3-in-1 Charger exhibits iPod-damaging potential and has been withdrawn from the market temporarily. “We are working with Apple directly at this time for our connectors to be Apple authorized connectors,” the company said. “In the meantime in light of the comments posted on your site we have removed the 3-in-1 Charger for now from our site until we get the OK from Apple.”
Macally has responded to iLounge reader concerns about issues with the first run of the company’s PodWave accessory. Macally said it has fixed the problems and created a more powerful, cleaner version, which is discussed as Version 2 in iLounge’s updated review.
JBL has confirmed that “a very few customers (currently fewer than 1%)” have experienced a volume control problem with the JBL On Stage. The company states on its website: “We are offering to replace your JBL On Stage at no cost to you except for the shipping cost to our warehouse (we will pay return shipping), should you have a JBL On Stage with a defective chip.”
XtremeMac said it has remedied sound quality issues found in certain of the initial production run of its AirPlay FM transmitter. The company acknowledged that a small number of the accessories had defects. In the comments of our review, XtremeMac CEO Gary Bart explained the problem in detail and said his company “will gladly replace any unit that is found to be defective, at our expense.”
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1
At their expense?? They made me pay shipping to Florida!
Posted by Joshdude in Long Beach, CA on February 17, 2005 at 3:28 PM (PDT)
2
Does this mean the high pitched whine is gone? I bought the AirPlay from Small Dog yesterday. The first unit I got was clearly defective (one free station would NOT tune but others would).
The second one tuned all free airwaves just fine but it had a noxious high-pitched whine in the background that was so bad after a mile, I turned back and returned it to Small Dog—who were very good about accepting it back and refunding my money. The whine is particularly noticeable when listening to audiobooks, which is my primary use for my iPod.
I really liked the convenience of tuning of the AirPlay and would consider buying it again if I am certain they’ve fixed the high-pitched whine.
Note: this whine is NOT present with the iTrip, so it is NOT an inherent problem with FM transmitters as the poster from XtremeMac suggested in his post in the comments section following the ipodlounge review of the AirTunes. Likewise, it is not station-specific because it happened with all empty frequencies I tried.
Posted by mpet on February 18, 2005 at 7:38 AM (PDT)