iPod battery lawsuit to be filed in January | iLounge News

2014 iPad iPhone iPod Buyers' Guide from iLounge.com

News

iPod battery lawsuit to be filed in January

Author's pic

By Dennis Lloyd

Publisher, iLounge
Published: Wednesday, December 31, 2003
News Categories: Apple

“Another growing source of complaints surrounds Apple’s wildly-popular iPod line of digital music players, which many enthusiasts believe will get an upgrade at Macworld with the introduction of smaller, less-expensive models and a range of case colors.

In California, a lawsuit seeking class-action status is expected to be filed January against the company over the claim that Apple’s warranty does not run long enough to cover problems with the player’s battery.”

« How one family deals with digital downloads

The Mac Night Owl asks, “Does a Cheap iPod Make Sense?” »

Related Stories

Comments

1

This is ridiculous.

Batteries in everything die.  You have to replace your car battery every 5 years lest you be stranded somewhere without jumper cables.  You can’t claim that on your 10yr/100,000mi warranty.

Apple righted itself with its $99 replacement plan.  I’d like to see it cheaper, but batteries are expensive no matter if you’re Apple or not, and installation is a personalized service—it’s not machine-done.

Posted by dethbrakr in Tacoma, WA on December 31, 2003 at 4:08 PM (PDT)

2

highest lawyer/citizen ratio in the world. They gotta do something. if not Apple, they would sue you for buying one.

Posted by bk on December 31, 2003 at 5:36 PM (PDT)

3

While I agree that for something that costs over $400, a 1 year warrenty is insufficient, I also realize that the only people who profit from these lawsuits are the lawyers.

For instance, the recent lawsuit against the music industry for price fixing netted each of the plaintiffs a paltry $5 each while the lawyers took home millions.

Posted by Mountain Man on December 31, 2003 at 6:37 PM (PDT)

4

<sarcasm> bah. i bought my new car and now it won’t run. i called the company and they said i have to change the oil. and, get this, refuel the car. i’m suing.</sarcasm>

Posted by wheelz on December 31, 2003 at 11:07 PM (PDT)

5

uhhh, i refuel my ipod everyday. That is not the point wheelz.

Posted by bob on December 31, 2003 at 11:25 PM (PDT)

6

I have a radical idea.  It’s called an *easily* replacable battery.  I don’t mean un-screwing the back of the case and buying the battery from some third-party site, or mailing it in somewhere.  I mean a replacable battery.

There’s no cell-phone out there that doesn’t have a replacable battery, there are other MP3 players that have a replacable battery,...even my shaver has a replacable battery.

It’s just lazy…, and money-hungry (knowning many people won’t do it themselves and will pay the extra money to have it replaced if they need to).  For comparison the Creative Nomad Zen has a bulit-in battery that can be replacabled by Creative for $99. However, the newer Zen NX, and Zen Xtra have easily replacable batteries that cost $49.  All the Creative MuVo2 players also use this same battery. 

Posted by drdestiny on January 1, 2004 at 1:16 AM (PDT)

7

There has to be a compromise between fasion and usability and practicality.  I hope Apple figures this out with the next iPods.

Posted by dethbrakr in Tacoma, WA on January 1, 2004 at 1:49 AM (PDT)

8

I think Bob is right; a replacable battery would end the complaints; not only can users easily replace dead batteries, but buying one or more spares would get you through longer trips where you can’t recharce, f.i. intercontinental flights.

Posted by dura on January 1, 2004 at 1:53 AM (PDT)

9

dura—
off topic, but what’s “f.i.” stand for?

Posted by dethbrakr in Tacoma, WA on January 1, 2004 at 2:12 AM (PDT)

10

for instance, forgot to add ‘for’ after it.

Posted by dura on January 1, 2004 at 4:32 AM (PDT)

11

Mountain man wrote:

While I agree that for something that costs over $400, a 1 year warrenty is insufficient.

A one year warranty is pretty much standard on all electronics regardless of cost. Why would/should Apple make theirs longer? 

Posted by rdowns in NYC on January 1, 2004 at 5:20 AM (PDT)

12

It’s called “standing behind your product.”  Besides, shouldn’t a device that carries a premium price tag also have a premium warrenty?  I’m thinking 3 years for a $500 iPod is in no way unreasonable.

Posted by Mountain Man on January 1, 2004 at 5:54 AM (PDT)

13

Firstly Mountain Man is spot on; it’s not like it’s a cheap piece of equipment.

Any Uk Ipod owner might also be interested in the new Department of Trade regulations that state products must be free from manufacturing defect for upto 6 years. Obviously if your 5 watch battery went after 12 months and you sued you’d be laughed out of court but I’m not sure the reaction from the judge would be the same when you told him you spent 400…

Posted by bobsyerunkle on January 1, 2004 at 6:38 AM (PDT)

14

This is such a bullsh*t complaint.  People who bought the ipod obviously didn’t think the 1 year warranty was short enough to keep them from buying it so they’re best to keep their mouths shut.  All electronics have a life span that is determined by how much a product is used and how it is used.  People who don’t use it that often will be compaining that the battery went out in 5 years, people who use it a lot will complain that it went out in 2 years.  You can’t please everyone.  1 year is standard for most electronics, even those priced in the high hundreds.  There is an option at most places (Best Buy, Circuit City, Comp USA) for an extended warranty that covers any problems you may have well after the actual warranty ends.  If we all agree that for 400+ dollars that we should get as much protection as possible, then get the extended warranty.  It should be assumed that if you have 500 dollars to plunk down on a luxury item such as an ipod, then you should have an extra 50 bucks to make sure it lasts.

Posted by dave on January 1, 2004 at 11:37 AM (PDT)

15

Most people buy high dollar electronics with the reasonable expectation that it will last them for years, not die shortly after the warrenty expires.  While this is not the case with every iPod, it is enough of a concern that Apple felt compelled to create their own extended warrenty program as well as offer iPod battery replacements.  So if they can extend the warrenty for $50 (the going rate of the AppleCare plan) then why can’t they go ahead and make the 2 year warrenty standard for all newly purchased items?  In a sense, they already offer a two year warrenty, they’re just gouging the customer for a little extra cash while they’re at it.

Posted by Mountain Man on January 1, 2004 at 11:52 AM (PDT)

16

Great. Some scumbag lawyer will end up with a million bucks, and a bunch of iPod users will each get coupons good for 5 free songs at the ITMS.

Posted by m.s on January 1, 2004 at 12:18 PM (PDT)

17

“Besides, shouldn’t a device that carries a premium price tag also have a premium warrenty? I’m thinking 3 years for a $500 iPod is in no way unreasonable.”

These comments are hilarious! “Premium” price tag? Right. Look, $20,000 Plasma televisions have 1 year warranties. Even my higher-end components from Marantz and the like have 1 year warranties.

Good grief, get over it!

Posted by Atomic Bomb in Mid-Atlantic on January 1, 2004 at 1:54 PM (PDT)

18

My $300 computer monitor came with a 3 year warrenty.  Why shouldn’t a $500 iPod?

Frankly, this new trend of reducing the warranties of all high priced consumer electronics to one year is rather disturbing.

Posted by Mountain Man on January 1, 2004 at 6:47 PM (PDT)

19

It’s not a new trend.

Posted by Atomic Bomb in Mid-Atlantic on January 1, 2004 at 7:27 PM (PDT)

20

Itunes is the most talked about music download service - the media darling.

You need an IPod for it.

So if you put people off buying an ipod, and get them to buy an alternative, then you force them to use another service to get their downloads.

And what better way to put people off a product than by sueing the company that makes it - claiming negligence, a ‘mightier than thou’ attitude, feeding the idea that you are throwing $500 in the bin…

I think that all these lawsuits and bad publicity is a ‘dirty tricks’ campaign with an alterior motive.

Posted by Halo on January 2, 2004 at 4:23 AM (PDT)

Page 1 of 2 pages  1 2 >

If you have a comment, news tip, advertising inquiry, or coverage request, a question about iPods/iPhones/iPad or accessories, or if you sell or market iPod/iPhone/iPad products or services, read iLounge's Comments + Questions policies before posting, and fully identify yourself if you do. We will delete comments containing advertising, astroturfing, trolling, personal attacks, offensive language, or other objectionable content, then ban and/or publicly identify violators.

Commenting is not available in this section entry.

Email:

Recent News

Recent Reviews

Recent Articles

Shop for Accessories: Cases, speakers, chargers, etc.