iTunes 10 users report CD import bug | iLounge News

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iTunes 10 users report CD import bug

A number of iTunes 10 users are having issues importing CDs after installing the updated software. In a lengthy Apple Support Discussion thread, users are claiming that upon inserting a CD, it is recognized by the Finder—the problem appears to be unique to Mac OS X—and iTunes opens as usual, but then begins behaving strangely, rapidly moving between the CD and the Music section and refusing to respond to user input. The problematic behavior reportedly lasts roughly 20 seconds, after which the CD is no longer mounted in iTunes nor the Finder. Based on responses in the thread, turning off the option to “Automatically retrieve CD track names from Internet” in the iTunes preferences fixes the problem, although it does force the user to type in the CD information manually. It is unclear whether the problem is with iTunes or with the Gracenote service, which provides iTunes’ CD track information, nor is it clear when a more acceptable fix may be available.

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Comments

21

Jason’s fix worked, but Marc, are you saying a re-install of 10 is a fix?  I am on 10 now and I cannot automatically import.

Posted by Karen on December 4, 2010 at 7:21 AM (PDT)

22

Im having another issue with Itunes 10.1.1.  I have a pc and use windows xp.  When i try importing a CD it imports ridiculously slow.  Way slower (@ about .3 the max) than the older versions of Itunes that i’ve used. Anyone else had this issue?

Posted by Rick on January 12, 2011 at 6:58 PM (PDT)

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