News
iTunes users experience downloading issues
By Charles Starrett
Senior Editor, iLounge
Published: Wednesday, September 12, 2007
News Category: iTunes
Many iTunes users are reporting a growing problem involving purchases from the iTunes Store. According to messages from iLounge readers and user reports on Apple’s support website, customers are purchasing, and paying for, songs that refuse to download. When users try to select “Check for Purchases”, they receive an error message stating “Unable to check for purchases. iTunes Store unavailable. Please try again later.” At least three separate threads on Apple’s Discussion Boards document the issues. The problem appears to be widespread, with similar issues being reported by users of the iTunes Store in Canada, the UK, Germany, Austria, and Finland, as well as the US. Apple has yet to make any official statement regarding the issue. [Thanks, Rafael]
Related Stories
- Apple tweaks App Store with Editors’ Choice, Free picks
- Apple censors ‘jailbreak’ on iTunes Store
- Report: Siri APIs, Siri for iPad coming in iOS 6?
- Apple hit with class action suit over iTunes billing
- iTunes Match rolls out to several new countries
- Apple offers eBook settlement in Europe
Comments
If you have a comment, news tip, advertising inquiry, or coverage request, a question about iPods/iPhones/iPad or accessories, or if you sell or market iPod/iPhone/iPad products or services, read iLounge's Comments + Questions policies before posting, and fully identify yourself if you do. We will delete comments containing advertising, astroturfing, trolling, personal attacks, offensive language, or other objectionable content, then ban and/or publicly identify violators.
Recent News
- Pulp adds iCloud sync, new Home Page
- WordPress for iOS adds Push Notifications
- Sony launches Music Unlimited for iOS
- Apple device poll ends, computing poll begins
- Fruit Ninja adds new features and power-ups
- Apple to sell Nest Learning Thermostat
- Third-gen iPad to launch in Guam, Philippines May 29
- Apple tweaks App Store with Editors’ Choice, Free picks
- Panic releases Diet Coda
- Booq rolls out new Folio for iPad
Recent Reviews
- Pelican i1075 Hardback Case for iPad
- Skinit Skins for iPad (3rd-Generation)
- Spigen SGP Steinheil Ultra Optics Screen Protector for iPad (3rd-Gen)
- ZeroChroma VarioProtect for iPhone 4/4S
- BodyGuardz UltraTough Clear Skins for iPad (3rd-Gen)
- Wrapsol Original + Ultra Hybrid Protective Film for iPad 2/iPad (3rd-Gen)
- iBattz Mojo Removable Power Card Wallet
- dreamGEAR i.Sound Power View Pro S 2.1A Dual Charging Dock
- dreamGEAR i.Sound Universal Power View
- Sena Cases Florence Portfolio for iPad (3rd-Gen)
Recent Articles
- Removing music from iTunes after copying to iPod
- iOS Gems: Farm 123, Facebook Camera, Scribblenauts, Shoot the Zombirds + Virtua Tennis Challenge
- iTunes TV show size totals don’t match actual disk storage
- Consolidating Multiple iTunes Libraries
- Converting Purchased Videos to 1080p HD
- Find My Friends always reports home location
- Creating an iTunes Match library from an external hard drive
- Benefits of keeping apps in iTunes when using iCloud
- Recovering iTunes from an External Hard Drive
- Normalizing volume levels for Voice Memos


21
I have also had the same problem. I have only had this problem with the upgrade to the drm free music.
Posted by chris68rt on September 13, 2007 at 2:01 PM (PDT)
22
I, too, am in download limbo. I have 78 items waiting to download. I get error (-222), and no help from Apple. This is not my first unresolved issue. I have a few songs I bought a year or so ago, on a previous Mac, that will not play. If I try to play any of them I get a window asking to authorize this Mac to play them. I put in my ID and password, and the box goes away, but the songs still will not play. I get the Authorize box again. I have asked Apple repeatedly about these songs, and have gotten no resolution. They treat me like I am stupid. I know I bought them because they are on my machine, I only have one iTunes ID. This machine is authorized for that account. Something is wrong with the files, not me. I also have some phantom downloads that re-appear each time I start iTunes (When the download purchased items thing was working). These files are from an album I tried to purchase long ago, that never downloaded. After much fussing at that time, Apple removed the album from my account AND the store, and refunded my money. But They still keep trying to download, and displaying multiple error popups that I have to keep dismissing until each song fails. What a pain.
APPLE. FIX THIS ####!!!!
Posted by PMSG on September 13, 2007 at 2:34 PM (PDT)
23
I had issues purchasing an album from UK store, first it said my card
had expired… it hasn’t, and then it kept telling me I couldn’t
download the album with no explanation why. Tried 30 later seemed to work fine, I assumed it was just me.
Posted by Liam on September 13, 2007 at 5:59 PM (PDT)
24
As of about an hour ago, many users who were experincing problems with purchases from Tuesday are now seeing their purchases download:
http://discussions.apple.com/thread.jspa?threadID=1127770
Posted by Andy Zmolek on September 13, 2007 at 6:32 PM (PDT)
25
As of about an hour ago, many users who were experincing problems with purchases from Tuesday are now seeing their purchases download:
http://discussions.apple.com/thread.jspa?threadID=1130998
[Corrected link]
Posted by Andy Zmolek on September 13, 2007 at 6:36 PM (PDT)
26
i have about 74 waiting to Download im going on day 3 day
Posted by jason mowry on September 13, 2007 at 8:38 PM (PDT)
27
Fixed!
Thanks, Apple.
Posted by Bruce Barber on September 14, 2007 at 4:09 AM (PDT)
28
Mine still isn’t fixed. I’ve been waiting about 36 hours.
Posted by Chad Hensley on September 16, 2007 at 1:42 PM (PDT)
29
Won’t be long and iTunes will be gone…just like the iPod- bye bye Apple as Universal Music is dissing on Jobs cuz they are starting Total Music Inc. that will put iTunes & iPods out of business so don’t worry iTunes users, it won’t be long now and you will not be able to download anything from iTunes
Posted by luvwknd on October 17, 2007 at 11:46 AM (PDT)
30
@luvwknd Here it is 2011 and iTunes is stronger than ever.
On the other side of this, the problem still exists. :/
Posted by SpindlyMan on June 6, 2011 at 3:58 PM (PDT)
Page 2 of 2 pages < 1 2