Lajo releases exoflpmini case | iLounge News

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Lajo releases exoflpmini case

Author's pic

By Dennis Lloyd

Publisher, iLounge
Published: Friday, April 9, 2004
News Categories: iPod Accessories

pic#### has released yet another case for the iPod mini. The exoflpmini features a dock friendly design, access to all functions, includes protection over the mini’s click wheel and comes in a variety of colors. The exoflpmini sells for $21.50 (case only) plus $5 shipping to anywhere in the world.

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Comments

41

2 for 1 madness, This 2 for 1 is a customer only 2 for 1 which means you need one of your paid order ids and your email address. This info (order id and email) was emailed to all of our customers before the special.  I have specials for the general public such as on Valentines Day, then our program is designed to limit it to customers only as it is now, key members only, resellers (retail stores) only, resellers (online resellers) only, distributors only or any variation of those. Just as we can limit the viewing of a new product lines to distributors so that they can access them to buy the product before the public are exposed to it or buy specials so that they can offer it to their resellers to participate in the specials.  These programs have recently been completed and will be used to offer special week to week. If you have never bought from us before dont worry you will have a chance to get in on a general public special. I am sure you will agree that a company has to show it appreciation to the customers that help build the company and that is why this is a customer only 2 for 1 special which by the way is still on until Easter Sunday midnight EST.

Those with order ids and with a problem, this week you will be able to click contact us and get a menu to enter your order id, a drop down menu to select you type of problem and then a text box. This communication will be recorded in your history and you can access it at any time. You will get a reply the same day and your solution will be well beyond your expectations. In the meantime go to our forum and enter your problem using your order id in the forum Problem Shipping Product. This will be open until our online customer service is uploaded.

I am sure you will agree that it is far better to be talking with the company owner and that is why I am willing to put up with people have ownership illusions to get the message across to you.

Posted by Lajo on April 11, 2004 at 5:12 AM (PDT)

42

So basically there is no 2 for 1 offer available to anyone who doesn’t already own your product.

Great thinking. You’ve lost yet another sale.

Posted by No 2 for 1 offer boo hoo on April 11, 2004 at 6:47 AM (PDT)

43

so apparently someone is upset there is no 2 for 1 offer if you didn’t order from #### before.  GOOD THINKING. 

Posted by hahahah on April 11, 2004 at 7:27 AM (PDT)

44

why would there need to be so much clarification for any kind of deal? And ####, you still haven’t answered my previous question: you said, you have 50,000+ items in stock for the ipod and ipodmini, now if this were true, WHY are all the skins for the mini out of stock on your site? Thank you.

Posted by speedybluedragon on April 11, 2004 at 7:44 AM (PDT)

45

ok i dont really have a desire for these skins but if i did after reading all the comments in here i sure as hell would not make a business transaction with them!

Posted by rivlinm on April 11, 2004 at 9:50 AM (PDT)

46

####,
I think it is time to move back to strictly DHL. Hong Kong Airmail is too unreliable and untrackable therefore people dont receive products or you cannot tell whether or not they actually did incase they were trying to scam you which is unlikely. These products will just get bigger and bigger and you could loose paypal if more complaints go against you. Your reputation is get worse around here and thats not good.

Posted by Dan on April 11, 2004 at 3:11 PM (PDT)

47

To date there have only been 4 requests for a refund from paypal itself, one for someone that said their Visa card was stolen. Another from someone that said they did not get their product after 10 days from the date it was shipped and someone from here I think and we refund ++ for that situation. This is since we started business. I have never had anyone ask for a refund and not get it the moment I know about it. Right now I am working on the immediate problem of sorting out the mail and that will be resolved this week with our new online customer service. Frankly I have given up on email give back the invention to people like Bill Gates to solve the filtering problem. Once the online service is up within a week the situation will be under control and all replies will out the same day they come in just like the order are package and ready to ship the same day they come in.

Will I give up on the Hong Kong Post I dont see the need to. We send 1000s of packages by Hong Kong Post and it is expected to have someone get anxious because customs may have stopped the package and it takes a few more days.  Just today I got post from someone that filed a problem on my forum and the person said his package took a few weeks but when I checked the package was sent the 31st of March one day after it was ordered (we go to Hong Kong 3 times a week so it is not everyday that items go out by air mail) and according to him it arrive last week so the longest it took was about 9 to 10 days.  The risk is that there is no way to prove the item arrived and it offers an opportunity for someone to get the product twice or get a refund but I chose to believe in people. We have put our lives in the hands of the post to send important documents for ages and to think that all of a sudden the Royal Mail which I think set up Hong Kong Post is going to mess up on every letter, well I think not.  The Hong Kong Post will give a chance for people to get items under $10 sent to their door at a reasonable cost especially if they use the key program.  In the near future I will give a chance for those who want to pay the extra amount to have items under $50 sent by express courier to pay for the privilege, the one that buy $50 and over get it for free as you may know.

Posted by Lajo on April 12, 2004 at 5:43 AM (PDT)

48

I have ordered a exo2 from #### before, shipped and got it.

My friend then ordered a couple cases and ishades, she sent payment and it was never shipped to her. It has been over 2 months now.

Well with this 2 for 1 deal, I gave it a try. And today it was already shipped. If #### could give my friend a refund, I would definately recommend him to more people.

Posted by Andrew on April 12, 2004 at 9:20 AM (PDT)

49

In a few days our online customer service will be ready. Your friend can logon and post his/her problem.  Your friend will get an instant reply and the problem will be resolved. 

If your friend cannot wait then he/she should go to our forum and post his/her problem in the Problem Shipping, Product forum.  Your friend should follow the instructions posted. That will get a result today.

Posted by Lajo on April 12, 2004 at 3:37 PM (PDT)

50

If so many of you would do as #### says you will get answers.  Everyone who has posted in on his forums in the appropriate forum with the appropriate format, etc has gotten responses and their problem solved.

Trust me, people.  I visit ####’s forums at least once a day and he is always answering to posts and helping peoples problems that he can.

The problem is his e-mail is inundated with everything from spam to thousands of e-mails from customers, etc.  He does not have the time to answer all these himself.  As he says, in the next few days he’ll have his new system up and it should work quite well.  Until then, go to his forums.  You will get results.  I promise you.

Posted by JBF on April 12, 2004 at 5:11 PM (PDT)

51

The guy cannot even backup the comments he made earlier, how am I to be a trusting customer to buy from him? I asked a simple question, as to why he says he has stock of mini skins when in reality no one seems to be able to get them in their shopping carts on his site for the last couple of weeks. Never got an answer neither here or there, zilch. I am not seeing results, plus I never made any rude remarks that others make against him on the forums.

Posted by speedybluedragon on April 12, 2004 at 6:52 PM (PDT)

52

Colango our online customer service system was just tested. Our programmers may have it up tomorrow but for sure it will be up by Thursday afternoon Hong Kong Time.
All you will have to do is logon with your order id and your email. You will be given a customer menu that will have Customer Service History and Report A Problem. 
Click Report A Problem, go to the side down menu to select your order id (order ids come from your purchase history), use the slide down menu to select the type of problem you have (example shipping), click open text box and write out your problem and submit, once we answer an email will automatically be sent to you (to the email address on that order id). This email will inform you that there is an answer along with the text of the answer. To reply, logon, click customer service history and click the problem you want to deal with.

Once the problem is solved it will be locked by us but you can access it in your customer service history.  Use our online customer service and you will get an answer the same day with the exception of weekends.

Posted by Lajo on April 13, 2004 at 2:19 AM (PDT)

53

Hey! I’m at work surfing around your blog from my new iphone 4! Just wanted to say I love reading your blog and look forward to all your posts! Keep up the outstanding work!

Posted by CNA Training on December 3, 2011 at 3:40 PM (PDT)

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