News
Lawsuit reveals Apple secretly changed nano in December 2005
By Charles Starrett
Senior Editor, iLounge
Published: Friday, January 23, 2009
News Category: iPod nano
Apple has agreed to a $22 million settlement in a class-action lawsuit regarding scratches on the first-generation iPod nano. The case, which dates back to October 2005, alleged that first-gen nano screens “scratch excessively during normal usage, rendering the screen on the nanos unreadable, and violating state consumer protection statutes… and causing Plaintiff class members to incur loss of use and monetary damages.” Apple denied the claims, suggesting that users were subjecting the nanos to unusual forms of abrasion, but quietly made two changes, only one of which was known to the public. In addition to adding cheap sleeve-like cases to the nanos, the settlement reveals that Apple began selling “coated” iPod nano units in December 2005; some, but not all, units sold during this time received the coating. As a consequence, units with some iPod nanos were more susceptible to scratching than others, and the settlement provides differing remedies for different users.
According to the terms of the settlement, customers who did not receive slip cases with their nanos may be entitled to a cash payment of $25, while users who did receive the cases may be entitled to a $15 payment. Those with the scratch protection appear to be entitled to nothing. Of the three different first-generation units we tested in the settlement web site’s serial number verifier, one 4GB model was deemed eligible, while two 1GB units were not. The $22.5 million also includes attorneys’ fees of $4.5 million and litigation expenses of up to $200,000. A judge still needs to sign off on the terms of the settlement; a hearing on the matter has been scheduled for April 28.
Related Stories
- Camera-laden iPod nano prototype reappears
- Apple starts shipping iPod nano 6G units as 1G replacements
- iPod nano replacements confirmed to be 1G units
- Apple launches iPod nano 1G Replacement Program
- Apple patent points to iPod nano/shuffle speaker
- New details on iPod nano 6G software 1.2
Comments
If you have a comment, news tip, advertising inquiry, or coverage request, a question about iPods/iPhones/iPad or accessories, or if you sell or market iPod/iPhone/iPad products or services, read iLounge's Comments + Questions policies before posting, and fully identify yourself if you do. We will delete comments containing advertising, astroturfing, trolling, personal attacks, offensive language, or other objectionable content, then ban and/or publicly identify violators.
Recent News
- Apple to offer audio stream of presentation by CEO Cook
- Apple nabs top spot in corporate reputation study
- Rokform debuts Rokbed Fuzion for iPhone 4/4S
- NPD: Apple top electronics brand of 2011
- Incase teams with Shepard Fairey on iPhone case
- Apple sued over iPhone, Apple TV wireless interaction
- Apple exec Cue accepts Grammy honoring Steve Jobs
- ThinkGeek intros iCade 8-bitty game controller
- Apple requests audits of Foxconn by FLA
- Apple sues Samsung, seeks to block Galaxy Nexus in U.S.
Recent Reviews
- Cygnett Metalicus for iPhone 4/4S
- Cygnett Platform Universal Tablet Stand
- Cygnett FlexiView Adjustable Stand for iPad
- FLOS / Philippe Starck D’E-light
- Twelve South HoverBar for iPad 2
- Cygnett Apollo for iPhone 4/4S
- Case-Mate Pop! ID for iPhone 4/4S
- Case-Mate Pop! for iPhone 4/4S
- Case-Mate Pop! With Stand for iPhone 4/4S
- Solid Line Products RightShift 2 Removable Keyboard Case for iPad 2
Recent Articles
- iOS Gems: Adventures of Tintin, Reckless Racing 2 + Scramble With Friends
- Ask iLounge 2-3-12
- Making The Case For - And Against - An Apple iTV Television
- Instant Expert: iTunes U for iPad, iPhone and iPod touch
- Instant Expert: Secrets & Features of iBooks 2.0
- iLounge’s 2012 CES Best of Show Awards: Honorable Mentions
- iLounge’s 2012 CES Best of Show Awards: iPod, iPhone, iPad + Mac
- iOS Gems: Bug Princess, Dora Hops Into Phonics, It’s A Small World, Sleepy Jack + X Is For X-Ray
- The Complete Guide to Managing iTunes Videos
- Editorial: As CES Grows, Will Microsoft’s Loss Be Apple’s Gain?


1
Normally I hate lawsuits like this but, I bought a Nano the right when they came out and the scratching really was terrible.
Lawsuit worthy terrible.
You shouldn’t need to buy a protector to have a screen clear of terrible scratches. Just putting it in your pocket would result in scratches. After a month of use my screen looked really bad. It was an horrible design flaw and one Apple deserves to be punished for.
I’m applying for the $25.
Posted by ort on January 25, 2009 at 5:28 PM (PDT)
2
I bought my Nano at Best Buy, took it home, loaded some tunes on it, and then went running with it. By the end of my run the entire face was completely ruined. I had nothing in my pocket except for the Nanno itself. That means the cloth of my pocket scratched the plastic something fierce. I took it back the next day. That associate couldn’t believe it was less than 24hrs. old. I then upgraded to the 30 gig video iPod and put it in a case immediately since I was hearing reports of the video iPods also having problems with scratching as well.
Posted by Dan on January 26, 2009 at 1:01 PM (PDT)